We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant surprise” 5 of 5 stars
Review of Hilton Galveston Island Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hilton Galveston Island Resort to your Saves list
Hilton Galveston Island Resort
3.5 of 5 Resort   |   5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
AAA Package
Ranked #18 of 49 Hotels in Galveston
A TripAdvisor Member
“Pleasant surprise”
5 of 5 stars Reviewed July 3, 2013

We recently stayed in the Hilton Galveston because the San Luis was full, and stayed in an Executive King room in the new tower. The executive king room is wonderful in every respect, and as luxurious and well-equipped as the San Luis. Service was impeccable, from check-in to check-out. We had lunch at the pool, and that was a disappointment. Limited menu, and the food was only mediocre. I think the hotel can do better here. Overall, it was a wonderful experience, and I would definitely stay here again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, July 5, 2013
Thank you for the glowing review of your stay with us at the Hilton Galveston. Your comments are greatly appreciated and will be passed on to our staff. I hope to see you again on your next stay to Galveston.
Have a great day.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

930 reviews from our community

Traveler rating
    316
    291
    175
    83
    65
See reviews for
275
277
25
162
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
5 of 5 stars Reviewed July 2, 2013

I was in Galveston Texas for a Postal Workers convention and stayed at the Hilton Galveston for 4 days. I have traveled a lot and by far was super impressed with the staff at this hotel Vanessa T. and Roshawnda H. especially. But I do want to make sure you know everyone was so friendly. You go TEXAS!!!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, July 3, 2013
Thank you for your nice rerview of our property. Trip Advisor is important to many travelers to the area and where they choose to stay. Comments like yours are appreciated for our business
Have a great day!
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 2, 2013

After arriving at the hotel we told the valet we wanted to see if our room was ready to check in and he was so nice and said to leave your car right where we had pulled in and feel free to go in and find out! PLUS POINT RIGHT OFF THE BAT! NOT GO PARK SOMEWHERE ELSE IN THE SWELTERING HEAT AND WANDER ABOUT!!!! Next we were welcomed by Tyler who was a doll and so welcoming said our room was ready( which was an hour before "official" check in time! ) PLUS POINT TWO!!!! Our room (2 double beds balcony oven view) was first class!!! The beds were amazing and the room itself was so clean and well kept! PLUS POINT THREE! Also all of the housekeeping staff we saw in the halls were so friendly and accomodating! PLUS POINT FOUR! The pool is gorgeous and has a cool rock waterfall! PLUS POINT FIVE!!! Checking out we were lucky enough to get Tyler again who was still as great as the evening before! ALL IN ALL THE HILTON IS MY NEW FAVORITE HOTEL IN GALVESTON!!!!! OH YEAH REASONABLY PRICED! LOVE THAT!!!!! (0: Deborah Lewis Purdy

Room Tip: If you want the better ocean view ask for room near elevator on whatever higher floor!
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, July 3, 2013
Thank you for your nice rerview of our property. Trip Advisor is important to many travelers to the area and where they choose to stay. Comments like yours are appreciated for our business
Have a great day!
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longview, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 29, 2013

We will not return to Hilton on the Beach. The rooms were filthy, seagulls pooped in the pool, room was not cleaned, and the air conditioner soaked the carpet in our room. I would rather spend less money at another hotel and receive more perks and know that it will be clean.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, July 2, 2013
We certainly value your candid remarks. I will make to share them with our staff so that we will improve. Have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pollock, United States
1 review
4 of 5 stars Reviewed June 29, 2013

Overall we had a wonderful experience. Hotel was in my opinion a little pricy, but the location of this hotel made up the value. Staff was extremely helpful even though we didn't have any interaction with them (except at the pool bar) other than the initial check in and out. Having no in room Internet was a little inconvenient. The parking lot was being repaved which made parking somewhat complicated. We enjoyed our stay and will probably stay there again.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, July 2, 2013
We appreciate your favorable comments to Trip Advisor. Your review will influence many travelers decisions on were to stay in Galveston. I hope to see you again for future stays.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 27, 2013

I received a confirmation titled "A Happy Confirmation" from the hotel for a non smoking, balcony, double bed room. When I arrived at the hotel I was told that they were full and had no rooms available that met my confirmation. Note that I arrived before the check in time. After rounds of negotiation, I was finally allowed to rent a room with a king bed and no balcony. I paid $50. less than the original room but NOT less than the regular rate for a King room with no balcony. The next morning, I realized that most of the rooms on my floor were EMPTY.
I do have to say that the room was very clean and the food in the restaurant was excellent. The staff was helpful and knew their jobs.

Room Tip: If you are female, I suggest you be more aggressive when you are told that your original room is not...
See more room tips
  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, June 28, 2013
Thank you for your candid review of your stay. Your comments are appreciated. Please come back and see us soon. Have a great day.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aransas Pass, United States
1 review
5 of 5 stars Reviewed June 27, 2013

The Hilton in Galveston, Texas was a treat to stay at. The service was awesome! All of the employees were very polite, respectful, and friendly. They met our every need with a smile.. The pool/bar was beautiful! A great place to stay!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, June 28, 2013
Thank you for your candid review. Your comments are appreciated. Please come back and see us soon. Have a great day.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Galveston Island Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Galveston
#7 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#14 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Priceline, Orbitz, Cheap Tickets, TripOnline SA, Travelocity, Hotels.com, getaroom.com, Agoda, Odigeo and Tingo so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

Owners: What's your side of the story?

If you own or manage Hilton Galveston Island Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.