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“Loved the Location, Great View” 4 of 5 stars
Review of Hilton Galveston Island Resort

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Hilton Galveston Island Resort
3.5 of 5 Resort   |   5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551   |  
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Ranked #18 of 49 Hotels in Galveston
frisco, tx
Top Contributor
123 reviews 123 reviews
39 hotel reviews
Reviews in 55 cities Reviews in 55 cities
49 helpful votes 49 helpful votes
“Loved the Location, Great View”
4 of 5 stars Reviewed April 6, 2012

We stayed here the night before our cruise. It is a very pretty hotel, and has a wonderful view of the ocean. We were in the tower, so we had a view of the ocean and pool. The pool is beautiful too, and it is heated. The breakfast is overpriced, but it is very good. The beds are only doubles, and not queens. We used the shuttle service and free parking for our cruise. When we were going to the cruise, the shuttle was running behind so we had to wait an extra 30-45 minutes. When we left the cruise, there was a shuttle available immediately. There are restaurants right next to the hotel- Landry's, Rain Forest Cafe, and IHOP. There is a Kroger a block away, and it does have a Starbucks in it. I would recommend this hotel, as I really loved the location, and it worked out great staying before our cruise.

Stayed March 2012, traveled with family
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908 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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English first
Waterford, Michigan
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 31, 2012

Lovely room overlooking the Gulf. Room was large, clean and very comfortable. The pool and hot tub area was very lovely and again very clean. Didn't feel the reception area staff was as friendly as other Hilton hotels. The exception would have been our bellboy who was absolutely wonderful. The biggest drawback we felt here was the breakfast. We were surprized when we sat down to find out that even as Hilton Diamond members, breakfast only included juice, coffee, cereal and bagels, a true continental breakfast. In our four weeks of traveling this was the only hotel that offered this. We opted for a discounted buffet breakfast which was very disappointing. All in all it was a nice stay.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
51 reviews 51 reviews
39 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 29, 2012

Stayed at this property under my Hilton discount. I'll definitely be staying again this summer. I came here in January (on a warm day) and from the moment of check-in until the time of departure the next day, everything about our stay went smooth like we hoped it would. We were able to walk next door to Rainforest Cafe (yum) and across the street to the beach. We also had a very pretty view (something I would like to wake up to each morning). All of the staff was nice too. I recommend this hotel.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2012

This is a beatutiful hotel with everything you need to relax. Plenty of food establishments within walking distance, like Rainforest Cafe and Rita's water ice. Our A/C was too loud though...

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 18, 2012

Pretty much sums it all up. Yikes.

It was loud everywhere and the parking lots were packed. I could sometimes hear kids speaking loudly in the hallways at night. The elevators were consistently slightly wet and the main area floor was consistently slightly wet since people were going back and forth from their rooms to the pool area.

The room always felt a little muggy b/c of the humidity and proximity to the water. Sheets felt just slightly damp and the carpet in the room felt slightly damp. Also had a wet odor. Maybe they just need to air out the rooms better....

Was a bit disappointed in the breakfast buffet. They "comped" the breakfast buffet since I am a Hilton HHonors Diamond member, but they limited it to the continental buffett and not the eggs/sausage/etc. Felt a little like a second class citizen because of that even though I spend 100+ nights a year at HIlton...

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denton, Texas, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2012

My husband, my 1 yr. old little girl and I just visited Galveston for our first family vacation. We got to the hotel a little early, around 1pm and just wanted to check in on our reservation, but the extremely helpful and friendly front desk clerk said we could check in right then. He asked if we preferred higher floor and I said yes, definitely. He gave us a room on the top floor in the "tower" right in the middle. This made for an amazing view. The view EVERYONE wants when they stay on the Seawall. The stormy ocean was so relaxing. The room was quiet and we couldn't even hear our neighbors or traffic in the hall. The storm was even muted. The room was spotlessly clean and expertly prepared. Our bellhop was so patient and helpful and unloaded everything. He also turned on the a/c to relieve some of the initial stuffiness, turned on all the lights. And he even offered to get us some ice. I was so impressed at the level of service. And the toiletries, the bathrobes and big, luxurious towels were such a nice touch. The bed was the true masterpiece of the room. I love Hilton beds and the bedding and linens were the best I've experienced so far. We ordered room service and experienced more great service. They were late bringing the refrigerator we requested up. But they apologized for the delay. The view was the best part of the room. All this for an unheard of rate we got on hotels.com. The best deal of the trip!

Room Tip: For the best view, definitely try and get a room as high up as possible in the tower.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuremberg, Germany
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2012

Good location, but quite old and worn out. Not the best Hilton I stayed at, rooms rather small but clean and ok. Needs lots of renovation. Lots of families and some quite low. Breakfast ok, but service good and personell very helpful and friendly.

Will not come back again, as much as we like Hilton!

Room Tip: Try to get a room away from parking, it can get quite loud when people arrive in the middle of the n...
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Galveston
#8 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#17 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

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