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“A Bit Disappointing” 3 of 5 stars
Review of Harbor House

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Harbor House
2.5 of 5 Hotel   |   Pier 21, Galveston, Galveston Island, TX 77550   |  
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Hotel amenities
Ranked #7 of 49 hotels in Galveston
Franklin, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“A Bit Disappointing”
3 of 5 stars Reviewed July 1, 2013

The staff is great, the location is great; but the hotel is lacking. Scuff marks on the walls, mold in the bathroom, cracking grout and tired looking furniture. The continental breakfast is passable at best. The rooms are large and views are nice; but not for the price.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, July 3, 2013
Thank you for your feedback on your stay at Harbor House. We appreciate the compliments to our staff. Please know that we are planning to renovate all the rooms in the hotel at the end of the year. We hope that you will give us another try following our renovation.
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327 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Waxahachie, Texas, Usa
1 review
3 of 5 stars Reviewed July 1, 2013

The Harbor House was a great location specific to our trip. The staff was very friendly and helpful. The rooms were very clean and roomy with a view of the harbor from two sides. We had a small refrigerator and a microwave, cable TV, and a King sized bed that was so comfortable. The A/C kept the room just right day and night. We came to Galveston to go deep sea fishing, so the harbor was the right place to stay. The Strand was just a block away, so we could walk there for shopping and to eat, drink, and be merry (as they say). The Fisherman's Wharf was in walking distance too. I would recommend the food there to anyone. It was excellent. And the views were good as well. The atmosphere was very relaxed and friendly. You can eat inside or outside. The waitress was very good and knowledgeable about the area and the wildlife. Overall, our trip was a great success and we enjoyed everything about our stay.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, July 3, 2013
We appreciate your glowing review on your stay at Harbor House. We hope that you caught a bounty of fish and we look forward to your next visit.
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Minneapolis
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 21, 2013

The reception desk is a little hard to locate, its between two restaurants and not really labeled well. The staff at the desk is friendly and nice. The lobby and elevator is small. The rooms are large, but the have a LOT furniture packed in. The toilet and shower are in a separate room than the sink. There is a large closet right by the entry. Our first night, there was a Coast Guard ship parked in the harbor and I could hear it running all night long. There is a web cam you can check out at Galveston.com/webcams. It's the Harbor House Pier 21 webcam and is literally on the Harbor House. (You can also watch the cruise ships come in!)

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, July 1, 2013
Thank you for your feedback on your stay at Harbor House. My apologies regarding the noise from the Coast Guard vessel. That's one challenge of being located on a working port but there is a beautiful view. Please know that the hotel is planning a complete renovation at the end of the year. We hope that you will stay with is again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AMARILLO
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2013

The rooms are very spacious, and we had an absolute wonderful view of the harbor from our window. Linda G. was a real hoot, and helped make our visit even more enjoyable. Every time we saw any of the staff there, they were very friendly. We'd spent 4 nights at the San Luis then moved to the Harbor House. We'll NEVER go back to the San Luis! Harbor House was cheaper and just more hospitable.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, June 17, 2013
Thank you for the review on your stay at Harbor House. We are pleased that you enjoyed your stay and that you interaction with Linda was a "hoot." She is a great asset to our staff. Please note that we are planning to renovate all our guest rooms at the end of the year. We hope that you will come visit us again to see our new rooms. Have a great summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harbor House

Address: Pier 21, Galveston, Galveston Island, TX 77550
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#7 Romantic Hotel in Galveston
#8 Family Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Harbor House 2.5*
Official Description (provided by the hotel):
The Harbor House Hotel resides in Galveston Wharf overlooking Galveston Bay. The Harbor House amenities feature spacious guest rooms with scenic harbor views, free Wi-Fi Internet access as well as complimentary breakfast. All Guest rooms are designed to reflect a relaxed ambiance, embellished with nautical-style furnishings and wooden floors. Enjoy nearby attractions, such as the Texas Seaport Museum, The Tall Ship Elissa, and The Great Storm Theater. ... more   less 
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Also Known As:
Harbor House Hotel Galveston
Harbor Hotel Galveston

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