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“Weekend Getaway” 3 of 5 stars
Review of Harbor House

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Harbor House
2.5 of 5 Hotel   |   Pier 21, Galveston, Galveston Island, TX 77550   |  
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Hotel amenities
Ranked #9 of 49 hotels in Galveston
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307 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Richardson, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2013

Very nice. Comfortable borderline luxury. My husband and I have stayed twice while sailing out of Galveston. Several eateries within walking distanct. You can leave your car there (with a fee of course) and walk you luggage over to the port. We find that very easy. When you return, just walk your luggage back to the car and you are on your way. Another plus if you are an early riser you can watch your ship come in. This hotel offers breakfast as well with the price of the room. If you add up the cost of a hotel elsewhere in Galveston then add the cost of a cab or port parking fees, you will come out about even. Stay at the Harbor House and make it easy on yourself. I rate it a 5 star.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, March 11, 2013
Thank you for taking time to post a review on your stay at Harbor House. Now that we are in our spring season, guests can enjoy a number of free events including Party at the Pier on the third Saturdays of the month from 10 am to 4 pm (March - October). We appreciate your tips and we look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Mohave, Arizona
Top Contributor
101 reviews 101 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 8, 2013

We went into town early before a cruise. The staff was very helpful. The room was comfortable, spacious, and quiet. Nice view of the harbor from our room. Several excellent restaurants within walking distance.

Room Tip: 3rd floor has great views
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, March 11, 2013
Thank you for taking time to provide feedback on your stay at Harbor House. We appreciate your comments and we look forward to your next visit when you cruise out of Galveston again.
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MORENO VALLEY
Top Contributor
291 reviews 291 reviews
144 hotel reviews
Reviews in 141 cities Reviews in 141 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed March 7, 2013

One of my favorite hotels in the USA. On the harbor, not on the seawall side. One of my favorite views, I can just sit in the big comfortable chair and watch all the tankers, tugs, barges, & cruise ships go up and down the harbor channel. They have wonderful suites that have windows looking out two different direction. Extremely comfortable over stuffed furniture. 3 excellent seafood restaurants in a row, including the one downstairs. Only one block to the Strand, the downtown area full of restaurants and shops. Good strong Wi-Fi. Things that could be better; they have the old style flat screen TV. Not HD. Hard to believe a Hotel like this, with these prices, doesn't have "real" flatscreen TVs! They also have strange light switches that are really hard to get used to. And thirdly, as you walk around your room, come into your room, lights are popping on automatically. I am constantly turning lights off! Every time I walk through the living room the bathroom lights go? Really don't get that.

As nice (and expensive) as this hotel is, customer service often stinks. There is no listing of TV channels in the room. When Wi-Fi goes out, there's no 800-number available to call and get help. When I called the front desk about the Wi-Fi issue, it took me several calls to get someone to answer. When I got a call from a business associate and needed to write down the message, I realized there was no pad/pen on the desk or side table as you would find in most hotels. I reported that my sink was not draining, but no one ever showed up to fix it.

Room Tip: I've stayed here several times, but this was the first time on the second floor instead of the t...
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  • Stayed March 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, March 8, 2013
Thank you for your comments regarding your stay at Harbor House. We agree that it is a wonderful location and please accept my apologies for any inconveniences that you experienced during your stay. We will share your feedback with the appropriate staff. We hope that you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Harbor House

Address: Pier 21, Galveston, Galveston Island, TX 77550
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Free Breakfast
Hotel Style:
#8 Romantic Hotel in Galveston
#11 Family Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Harbor House 2.5*
Official Description (provided by the hotel):
The Harbor House Hotel resides in Galveston Wharf overlooking Galveston Bay. The Harbor House amenities feature spacious guest rooms with scenic harbor views, free Wi-Fi Internet access as well as complimentary breakfast. All Guest rooms are designed to reflect a relaxed ambiance, embellished with nautical-style furnishings and wooden floors. Enjoy nearby attractions, such as the Texas Seaport Museum, The Tall Ship Elissa, and The Great Storm Theater. ... more   less 
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Also Known As:
Harbor House Hotel Galveston
Harbor Hotel Galveston

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