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“Excellent location, comfy room” 4 of 5 stars
Review of Harbor House

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Harbor House
2.5 of 5 Hotel   |   Pier 21, Galveston, Galveston Island, TX 77550   |  
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Hotel amenities
Ranked #6 of 49 Hotels in Galveston
Austin, Texas
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
29 helpful votes 29 helpful votes
“Excellent location, comfy room”
4 of 5 stars Reviewed November 14, 2012

We stayed here in November, during the off-season. The location: beyond excellent. It's on Pier 21 so all the attractions and restaurants there are literally just outside the door. The Strand is a couple of blocks away, easily walkable. If you are doing Moody Gardens or the various home tours, you'll want to drive. The hotel itself: charges for guest parking. Very odd. The lobby is tiny. The interior is overwhelmingly beige, and as a designer this bothered me so much, I wrote a whole blog post about it. I won't go into it here other than to say it gave the hotel an institutional feel. The continental breakfast offered coffee, juice, croissants, bagels, cinnamon raisin bread, oatmeal, and yogurt. The room: this redeemed the boring public areas of the hotel. Our room had a gorgeous, wood-beamed high ceiling and struck me as large for a regular (non-suite) room. Windows that actually open combined with a ceiling fan means we didn't need the in-room climate control at all. Our room had a microwave and fridge, and a full living room style seating area. Again, unusual for a regular room. The bed was comfy with good linens and a down comforter. The light switches are a bit odd: one switch often control multiple lights, and it took us most of the trip to figure out which was which. The bath was tiny and had terrible lighting. Despite being on the harbor, there isn't much of a view from any room. And there's this: when we first arrived, we didn't notice the train tracks just outside the front of the hotel. But we sure noticed the loud train that went by twice per night. Do yourself a favor by asking for a room near the water, away from the tracks. Although we plan to stay at The Tremont next time, I would come back here in the future. The spacious, comfy rooms combined with the location make it a great place if you want to be in the middle of the action.

Stayed November 2012, traveled as a couple
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353 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Bulverde, Texas
Top Contributor
101 reviews 101 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed November 12, 2012

Our first night here we were put in room 228 which is terrible. this room has a very noisy ceiling fan! One window. The next night we were moved to room 228 which was better, however the a/c was terribly noisy and the fan on the unit did not work, so you could hear the unit clanging on and off all night long. thank God I brought a white noise maker with me to drown that out. One thing consistent throughout our stay was the very dim lighting in the rooms. The lighting system is terrible. There is a ceiling fan in the room which should have a light on it but doesn't. Also...just go somewhere else for breakfast. Our first night they had only raisin bread and bagels with no cream cheese. It's all pastries, no protein at all. It would be nice to have some cereal and milk. We left to eat at Miller's Landing which was awesome!
The ladies at the first floor check in were very sweet. The first floor is for check in only. No rooms on this floor. However, there is a restaurant on this floor so keep that in mind when staying here. You'll have to deal with the noise from the restaurant underneath you.

We probably won't stay here again if we come back. It's my opinion that parking at a hotel should be included in the price of the room. What should we do...park across the street and walk to the hotel? Parking is $10/night. Our three night stay from Thursday-sunday morning was close to $500!
Best part was watching the three cruise ships pull in and out from our room, and also, very close to the wonderful shopping on the Strand.

Room Tip: don't let them put you in room 228...it is the worst room in the house with a king size bed. the...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leicester, England
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 3, 2012

Excellent location at Pier 21 with great harbour views from our room. Good choice of restaurants in walking distance and plenty of interesting locations in the "Strand" historic area close by.
No complaints and would happily visit again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 28, 2012

Would definitely stay here again. Great location for strand shopping. Parking a little crowded but okay. Hotel staff very friendly and helpful. Good restaurants within walking distance. Nice area to sit outside and view harbor.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, October 29, 2012
Dear Guest,
Thanks for the positive feedback. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malakoff, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 25, 2012

For the price this should have been better. The upholstery on sofa was too dirty to sit on. The pillow shams looked as if they had never been washed. Black hand prints on all door facings. Microwave door handle to nasty to touch. Long black hair on bathroom floor 2 days in a row.Front lobby was messy with old newspapers,flyers etc.I've paid $8.00 USD in SE Asia,India,Nepal for better places than this.Beware if you are driving parking is $10.00 USD per night on top of room rate. The sheets appeared to be clean and mattress was comfortable.The carpet dirty and had holes in it. Was this just the end of long hard summer season? I don't know but I won't be back to find out.

Room Tip: If you choose stay here ask for a room with a view of the bay.
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review, October 3, 2012
Dear Guest,
I am sorry your experience was not what it should have been. We take cleanliness very seriously and apologize your room did not meet our normally high standards. Please give us another try when you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 23, 2012 via mobile

I stayed for 2 nights. Wanted a hotel overlooking the harbor so this is perfect for that. Saw ships docked and going in/out of harbor. Several good seafood restaurants nearby. The "Strand" historic/shopping area very near too. Parking is in private lot, but costs $10 per night. Room clean and well stocked w/towels, shampoo, etc. No extra amenities - pool, exercise room, etc. These services avail. at partner hotels in town, however.Breakfast is pretty basic "continental breakfast". Seems a little sparse for the rate paid. If you like to eat "healthy", plan on bringing your own. Coffee was pretty good. The "jet boat" ride - next to hotel was great fun.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Houston, Texas
Top Contributor
456 reviews 456 reviews
50 hotel reviews
Reviews in 42 cities Reviews in 42 cities
279 helpful votes 279 helpful votes
4 of 5 stars Reviewed September 18, 2012

We have stayed at The Harbor House on a few occasions as well as had friends stay there while visiting us at our Galveston home. The hotel has a great location...its 2 blocks from The Strand and positioned along restaurant row along the Harborside. The lobby is all but nonexistant and only has a small one person check in desk. This creates a problem during peak checkin/out times.
The hotel only has appx 40 rooms so they book up fast. The room are good size and comfortable. It has no pool or its own restaurant. Thats not an issue because you are surrounded by many nice places to eat including one thats in the same building. The hotel is sister properties with The Tremont and The Galvez, so you are welcome to use the pool and spa at the Galvez.
The main set back to this hotel is the price...sure you can get some off day rates at less than $100.00 but more often than not the price is the same as The Tremont...let me tell you The Tremont this place is not...

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbor House

Address: Pier 21, Galveston, Galveston Island, TX 77550
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#6 Romantic Hotel in Galveston
#10 Family Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Harbor House 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
The Harbor House Hotel resides in Galveston Wharf overlooking Galveston Bay. The Harbor House amenities feature spacious guest rooms with scenic harbor views, free Wi-Fi Internet access as well as complimentary breakfast. All Guest rooms are designed to reflect a relaxed ambiance, embellished with nautical-style furnishings and wooden floors. Enjoy nearby attractions, such as the Texas Seaport Museum, The Tall Ship Elissa, and The Great Storm Theater. ... more   less 
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Also Known As:
Harbor House Hotel Galveston
Harbor Hotel Galveston

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