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Harbor House: Traveler Reviews

2.5 of 5
Pier 21, Galveston, Galveston Island, TX 77550
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Harbor House
Ranked #8 of 47 hotels in Galveston
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191 reviews from our community

Traveler rating
    72
    60
    34
    16
    9
See reviews for
Families
52
 
Couples
77
 
Solo
5
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bulverde, Texas
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
“Good location close to shopping, poor breakfast area”
3 of 5 stars Reviewed November 12, 2012

Our first night here we were put in room 228 which is terrible. this room has a very noisy ceiling fan! One window. The next night we were moved to room 228 which was better, however the a/c was terribly noisy and the fan on the unit did not work, so you could hear the unit clanging on and off all night long. thank God I brought a white noise maker with me to drown that out. One thing consistent throughout our stay was the very dim lighting in the rooms. The lighting system is terrible. There is a ceiling fan in the room which should have a light on it but doesn't. Also...just go somewhere else for breakfast. Our first night they had only raisin bread and bagels with no cream cheese. It's all pastries, no protein at all. It would be nice to have some cereal and milk. We left to eat at Miller's Landing which was awesome!
The ladies at the first floor check in were very sweet. The first floor is for check in only. No rooms on this floor. However, there is a restaurant on this floor so keep that in mind when staying here. You'll have to deal with the noise from the restaurant underneath you.

We probably won't stay here again if we come back. It's my opinion that parking at a hotel should be included in the price of the room. What should we do...park across the street and walk to the hotel? Parking is $10/night. Our three night stay from Thursday-sunday morning was close to $500!
Best part was watching the three cruise ships pull in and out from our room, and also, very close to the wonderful shopping on the Strand.

Room Tip: don't let them put you in room 228...it is the worst room in the house with a king size bed. the...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, England
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Great Views”
4 of 5 stars Reviewed November 3, 2012

Excellent location at Pier 21 with great harbour views from our room. Good choice of restaurants in walking distance and plenty of interesting locations in the "Strand" historic area close by.
No complaints and would happily visit again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice rooms, great location.”
4 of 5 stars Reviewed October 28, 2012

Would definitely stay here again. Great location for strand shopping. Parking a little crowded but okay. Hotel staff very friendly and helpful. Good restaurants within walking distance. Nice area to sit outside and view harbor.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review
October 29, 2012
Dear Guest,
Thanks for the positive feedback. We look forward to your next visit.
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Malakoff, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Dirty! Disorganized! Messy!”
1 of 5 stars Reviewed September 25, 2012

For the price this should have been better. The upholstery on sofa was too dirty to sit on. The pillow shams looked as if they had never been washed. Black hand prints on all door facings. Microwave door handle to nasty to touch. Long black hair on bathroom floor 2 days in a row.Front lobby was messy with old newspapers,flyers etc.I've paid $8.00 USD in SE Asia,India,Nepal for better places than this.Beware if you are driving parking is $10.00 USD per night on top of room rate. The sheets appeared to be clean and mattress was comfortable.The carpet dirty and had holes in it. Was this just the end of long hard summer season? I don't know but I won't be back to find out.

Room Tip: If you choose stay here ask for a room with a view of the bay.
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Karen R about Harbor House
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WyndhamGalveston, Guest Relations Manager at Harbor House, responded to this review
October 3, 2012
Dear Guest,
I am sorry your experience was not what it should have been. We take cleanliness very seriously and apologize your room did not meet our normally high standards. Please give us another try when you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Stay here for the location and clean room, but don't expect much for breakfast.”
3 of 5 stars Reviewed September 23, 2012 via mobile

I stayed for 2 nights. Wanted a hotel overlooking the harbor so this is perfect for that. Saw ships docked and going in/out of harbor. Several good seafood restaurants nearby. The "Strand" historic/shopping area very near too. Parking is in private lot, but costs $10 per night. Room clean and well stocked w/towels, shampoo, etc. No extra amenities - pool, exercise room, etc. These services avail. at partner hotels in town, however.Breakfast is pretty basic "continental breakfast". Seems a little sparse for the rate paid. If you like to eat "healthy", plan on bringing your own. Coffee was pretty good. The "jet boat" ride - next to hotel was great fun.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Harbor House

Also Known As:
Harbor House Hotel
Harbor House Hotel Galveston
Harbor Hotel Galveston
Address: Pier 21, Galveston, Galveston Island, TX 77550
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Free Breakfast
Hotel Style:
#4 Romantic Hotels in Galveston
#7 Family Hotels in Galveston
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Harbor House Hotel resides in Galveston Wharf overlooking Galveston Bay. The Harbor House amenities feature spacious guest rooms with scenic harbor views, free Wi-Fi Internet access as well as complimentary breakfast. All Guest rooms are designed to reflect a relaxed ambiance, embellished with nautical-style furnishings and wooden floors. Enjoy nearby attractions, such as the Texas Seaport Museum, The Tall Ship Elissa, and The Great Storm Theater. ... more   less 
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