This hotel is not near to the beach and thats the beauty about it, since they are not on the beach it dont smell moldy like hotels on the seawal do, rooms are nice clean and comfy, staff are nice and not like other hotels on the beach, though they dont give you house keeping everyday but if you want fresh towels or any other supplies just go to the front desk and they give you for free of charge, best part internet speed is way faster then any other hotels i have ever stayed, 32 inch flat screen t.v. with hundreds of varitey of chanels, overall this hotel is in good shape yet may be down the road they will change their attitude and make it run down kind of motel, since hotel is in nice and tidy condition everybody should take advantage to stay in clean rooms not with the hotel room with mold smell and bed bugs then again like hotels on the beach.

We stayed at this hotel before our cruise out of Galveston. We have stayed at Candlewood Suites before and are used to the amenities offered. This hotel was no different. The room was clean and comfortable. I really like the bed linens! The Operations Manager, Akbar Ali Mukhida, was very accommodating to all of our needs. We would stay here again.

I have stayed at the Candlewood Suites Galveston for four nightsa week for past year and half.The hotel is exceptionally clean and comfortable. All of the employees were very courteous and helpful. The location is fabulous. I highly recommend it for anyone. The staff here is great. This is truly my home away from home. The equipment in the gym is top noch. The room is cozy and the bed feels like my bed at home. Anything you need is just a quick phone call to Ali. I would recommend this hotel to everyone.Also i see some people with their pets(though there is additional charge for that)

What started out as a 2 night stay before we got there was only one night. My daughter and her husband did stay two. The hotel is "off the beaten path", which there is nothing wrong with that. There are stores just a short ways from there that you could get things to cook and eat. The grounds are nice, we were told the hottub worked BEFORE we got there, only to vbe informed it WAS NOT working. They did however have an alternative for u to DRIVE to the Hampton to use their facility. What did bother me is I left a new pair of jeans and shirt in the closet, and 4 hours after I left I had my daughter go to the front desk to get them. They weren't there. Was informed that procedure is to bring said items and log them. My daughter inquired again the same day that evening. No. I called the hotel the next day, and the manager said it was NOT left, and he was sorry. My daughter left that very afternoon. At that point I decided someone else needed new Christmas clothes. So, being an IH member I recieved a survey and that was one of the things I was disturbed about. (Let me stop here and say I stay at between 100-150 days a year in hotels, and have left items only to be returned or sent to me) . THE SAME DAY, almost within two hours difference I got a call from the hotel that they "found" my clothes. How totally amazing. ONE bad thing......and it was discussed several times. If you want it back you either have to go back to the hotel and get them, or pay UPS or FEDEX to have them sent to you. So you decide, if the3y had followed policy, I would have had MY daughter bring them home to East Texas, but since they didn't I'm still pentalized for the return of my clothes.
This is the 1st and last time I will be staying at a Candlewood. It left me with a bad feeling.