Hi everyone, had a great trip to Galveston with the family. All in all, it was a good time. The hotel tried really hard. It was off season, they were under staffed. I had to call many many times to get them to do housekeeping in our rooms even though we had been out of the room since 8:30 in the morning. By 2 PM I returned to the room with three pool drenched kids and no towels since the room had not been made up. I finally called and just asked them to bring us towels. It took 15 minutes but they did. When we returned from dinner, they had done our room up.

The restaurant was fully priced. Our lock broke and they had to fix it for us, which they did while we are at dinner. And they were renovating our floor which was a big mess. The manager sent us a fruit basket to apologize for the renovations.

BUT! They did honor our request to have connecting room. (THANK YOU!) When traveling with 3 children under 7 its a must for us and although they wouldn't guarantee it, they gave it to us. The rooms were pretty. We had a gorgeous room. The staff was nice. When they saw us in the pool they ran out with towels. They were wonderful with the kids.

We had a great time. But its not a flawless operation.

As far as the the hotel it was beautiful and clean, But as of our room I was not at all happy. The amount we spent for 1 night I expected a little more. The tub was so small that my husband couldnt even sit in it and he isnt a big man, I am a 5.1, 110 lbs and barely fit in it. The bathroom counter top was stained up horrible with cigerett stains and I am guess hair spray cans. The wallls had black grease prints all up and down it. They were doing some kind of construction in the room next to us and at 7:30 am the banging and loud talking started. I don"t think I will be staying again.
Thank you,
Joyce Swift

Moody Gardens is a nice hotel, no doubt about that. The rooms are big, the bathrooms are nice and the bed is very comfy. It is also impeciably cleaned and the giant window lets in natural light. The jogging track is an added bonus and the pool area is very nice.
But it is a very big hotel, which means that you shouldn't expect very personal service. The people at the front desk are nice and professional, but there are so many of them, so you probably wont see the same person more than a couple of times.
The food at the Terrace restaurant is okay, but nothing more. The hotel is placed very far from the town, so if you don't have a car (and I realize that in the USA, everyone does) you have to get a taxi into town to find some other place to eat (or splurge at Shearn's on top of the hotel).
All in all, the hotel is nice and I can't really fault it for anything, but it doesn't leave a lasting impression.

My husband and I recently purchased Yearly passes to Moody Gardens that includes 25% discount to the hotel. We wanted to make resevations to stay there for our anniversary. When I looked up thier site the daily rate was $159 but I couldnt find where to enter our discount. I called their reservation line and got an operator that was rude and barely spoke english. After being tranferred to reservations another rude lady told me that the discount could only be taken from the "rack rate" (which isnt online) at $259 not the daily rate given online. The Discount made it $201. What is the point of a paying for a yearly pass to have the discounts if the regular rate is cheaper? What a total rip off!!