As far as the the hotel it was beautiful and clean, But as of our room I was not at all happy. The amount we spent for 1 night I expected a little more. The tub was so small that my husband couldnt even sit in it and he isnt a big man, I am a 5.1, 110 lbs and barely fit in it. The bathroom counter top was stained up horrible with cigerett stains and I am guess hair spray cans. The wallls had black grease prints all up and down it. They were doing some kind of construction in the room next to us and at 7:30 am the banging and loud talking started. I don"t think I will be staying again.
Thank you,
Joyce Swift

Moody Gardens is a nice hotel, no doubt about that. The rooms are big, the bathrooms are nice and the bed is very comfy. It is also impeciably cleaned and the giant window lets in natural light. The jogging track is an added bonus and the pool area is very nice.
But it is a very big hotel, which means that you shouldn't expect very personal service. The people at the front desk are nice and professional, but there are so many of them, so you probably wont see the same person more than a couple of times.
The food at the Terrace restaurant is okay, but nothing more. The hotel is placed very far from the town, so if you don't have a car (and I realize that in the USA, everyone does) you have to get a taxi into town to find some other place to eat (or splurge at Shearn's on top of the hotel).
All in all, the hotel is nice and I can't really fault it for anything, but it doesn't leave a lasting impression.

My husband and I recently purchased Yearly passes to Moody Gardens that includes 25% discount to the hotel. We wanted to make resevations to stay there for our anniversary. When I looked up thier site the daily rate was $159 but I couldnt find where to enter our discount. I called their reservation line and got an operator that was rude and barely spoke english. After being tranferred to reservations another rude lady told me that the discount could only be taken from the "rack rate" (which isnt online) at $259 not the daily rate given online. The Discount made it $201. What is the point of a paying for a yearly pass to have the discounts if the regular rate is cheaper? What a total rip off!!

I have to say I was so disappointed in this hotel. We had my son's birthday party at the aquarium (which was EXCELLENT) and decided to make a weekend of it for my kids. I booked a BAY view with 2 queen bed room since there are 4 of us and my kids love to look at the water. We came over after the party and lunch to check and was told they didn't a room with 2 queens. They would be more than happy to give us a king with two roll aways. I said no, if I wanted that I would have booked that the first time. When I asked the extremely rude lady behind the counter why they didn't' have my room she informed they don't guarantee beds. I was shocked, I have never heard of a hotel not guaranteeing beds. Then when I questioned her on that by asking if I had booked a king and you didn't have one you would give two doubles, she replied by saying yes. I was shocked. They did finally "manage" to find us a room with 2 queens, but I was told it was an island view..not happy, but since my kids were exhausted and it had taken way too long we took it. It was an island view alright, of the PARKING LOT and roof top..soooo exciting !! The room was okay, nothing to be excited about. Definitely dated..there was rust on some things in the bathroom, the counter was cracked, the ceiling was peeling and the caulking on the counter was done really bad. We tried to call for housekeeping bcuz our remote didn't' work and NONE of the phones worked or are labeled. We got busy signals with most of the buttons we pushed hoping to find some one. The only one we could get was by pressing zero bcuz we had no idea who the buttons went to. The next morning both my husband and I woke up feeling horrible. Our heads were stuffed up and neither of us could breathe. We couldn't figure out why til I was laying there watching tv and noticed my feet were higher than my head. So our bed was slanted so bad it made us sick. Upon check out we called for valet and he went down to find a luggage to carry our stuff out. He couldn't find one, when he asked for some help he was informed they didn't have any, they didn't' know where one was and they couldn't help him. Fine, we'll just carry it. Get downstairs and our truck was sitting out front bcuz valet had brought it around, but there was no valet around and it was locked. I get keeping it locked for security, the but the booth was empty, so my kids are standing outside in 40 degree weather waiting for my husband to find the keys so he can let us in. I have to say it was one of most mis-managed valets I have ever seen. Overall the experience was horrible and as a travel agent that specializes in Disney vacations and the cruise line that leaves from Galveston now I will make sure to not recommend to clients to stay here before the cruise. It would be no way to start a vacation. I am thoroughly disappointed in the hotel, the staff and the overall experience at a hotel that is supposed to be so highly rated.