Beautiful property. Rooms were well appointed and comfy. Some wear and tear on the paint on walls and doors but they are beginning to refurbish the interior of all rooms! The bathroom had no exhaust fan so it would get steamy. The pillows were not down/feathers, simply overstuffed poly-filled which gives me a neck ache. My hope is they upgrade these to ones from "Pacific Coast Feather Company" like other finer hotels. Bed was very comfortable. We extended our stay and the staff was very accommodating and allowed us to keep the same group rate we had. Beautiful pool and swim up bar. The swim up bar was only opened on weekends. Free wi-fi in lobby but not in pool area which was disappointing. Maid service come too early one morning so we asked her to not enter room. She never returned again. So if you sleep in past 9 a.m., make sure you request maid service after that time the night before :) Our view overlooked the pyramids and ocean....beautiful! We had a Kruger coffee pot in room which was tasty! Starbucks is located in lobby! We will stay there again after renovations!

Stayed at the hotel for 3 nights on a business trip, the hotel itself is in need of an update as I had problems with my door, TV remote and overall its looking tires and run down.

They do say they will be doing a revamp next year....

We stayed one night at the resort in a jacuzzi suite laike we had before a couple of years earlier. We had been part of a 2 day 180 mile bike ride so the jacuzzi was what we were looking for at the end of the first day 100 mile ride.
Check in was fast and easy. The lady at the desk helped us book the shuttle to dinner. The driver was the high point of the stay. He got us to the restaurant easily and when we called for pick up, he knew who we were and came right away to pick us up. Great job!

The suite was nice, the bed comfortable, the bathroom big and stocked well. A nice balcony overlooking the Pyramid and the pool area and a great view of the sunset. The problem was we uncovered the jacuzzi and I stuck my hand in and it was cold! After a 100 mile bike ride it wasn't what you wanted to feel. My wife and I had ben looking forward to this all day and it was a big let down. The front desk sent maintenance up and the guy was very helpful. 30 minutes later he had it to 100 degrees and assured us it would hold. We enjoyed it before dinner! After dinner we got back to the suite and were wanting to soak a little more and I touched the water and it was cold again. What a let down! I called the front desk to notify them and she offered to send maintenace up again, but at 11 pm we weren't willing to wait for him to come and then another 30 minutes to get it heated if at all. I told her we booked the room specifically for the jacuzzi. She agreed it was a disappointment and offered the room at half price. We accepted, but would have preferred to have been soaking in the jacuzzi!
The hotel has not been updated in a while or at all and is getting ready to do a floor by floor remodel. The jacuzzi suites are all going away! The property is nice and although not a beach location is still got a lot around it and within the property to keep you interested.
We like the place for of beach, but the jacuzzi was a BIG DISAPPOINTMENT!

We spent the night at Moody Gardens before we went on a cruise...it is a nice hotel but way over priced for what you get...it may be worth it when it is remodeled it is very out of date. We were also disappointed that all the attractions closed so early on a Saturday. Next time I would stay downtown Galveston.