We got back from our cruise late and didn't want to makethe 5 hours drive home so we headed for a hotel. The rooms are SUPER clean, the staff friendly, great location across from the pier with the roller coaster and ferris wheel. They have a mini store there and a restaurant in the hotel which is convenient. The beds are the best! Super comfotable and the entire family slept way past our normal wake time. We will stay here again!

My husband and I have stayed at Four Points several times. Our stay on November 9th thru 10th was the worst. The room and bathroom was dirty. The patio furniture was also dirty. I had asked for a large ironing board to be in the room when we came. The ironing board was broken. The air conditioner was not working. The thermostat was reading 75. You had to put it on 69 to get it to come on. The elevator was also very slow. My husband and I went out to dinner. When we returned we asked Malia at the front desk for some extra towels and wash clothes and a 6:00 am wake up call. After a hour and half we called the front desk and asked again about the towels and wash clothes. The lady at the front desk said she would bring them herself. After another a hour we went down to the front desk to inquire about the towels and wash clothes. We did not get a wake up call the next day or a early check out sheet. Luckily my husband set his alarm on his cell phone or we would have been late for an appointment on Saturday. We have a reservation to stay again on December 14th thru 15th. We will be cancelling it.

My husband and I stayed at the Sheraton prior to our cruise. The hotel allows you to leave your car in their parking lot while on your cruise. The room was very nice. The hotel is located right across the street from Pleasure Pier. It was clean and the front desk staff was accommodating.

We would stay again for a pre-cruise stay.

C'mon. It's pretty basic. Make up the room before you let the customer in.

We booked two rooms with King beds via expedia. When we checked in we were told we were given a room with a king and a room with two queens because we booked through expedia and didn't pay full price. They eventually coughed up the second king room, but kudos for treating us like second class citizens.

No thanks.