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“LWML Convention” 5 of 5 stars
Review of Embassy Suites Dallas Frisco

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Embassy Suites Dallas Frisco
3.5 of 5 Hotel   |   7600 John Q Hammons Dr, Frisco, TX 75034   |  
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HHonors Weekend
Ranked #6 of 12 Hotels in Frisco
Kerrville, United States
1 review
1 helpful vote 1 helpful vote
“LWML Convention”
5 of 5 stars Reviewed June 27, 2014

Our stay there was wonderful and our convention was a success. All the staff were respectful, helpful, courteous. The food was delicious and the rooms were always clean. I would visit this hotel if in the area again. m

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review, July 7, 2014
Thank you for your kind words and we are glad that you enjoyed your stay with us. We appreciate you taking the time to write a review. We look forward to see you again the next time you are visiting the Frisco, TX area.

Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Harbor Springs, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2014

Very happy with the suite, complimentary cooked breakfast, complimentary evening reception and conference center. Hotel staff were very attentive and polite. Location is excellent - near Frisco Mall and Dr Pepper Park.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review, July 7, 2014
Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon!

Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

Stayed here on business June 17-19, 2014. The common areas were beautiful and very clean. The suite was large and accommdating, if a bit dark. The staff, when cleaning the room, unfortunately left the minifridge ajar, resulting in a large wet spot from melted frost in front of the fridge, but that's a one-timer rather than an indicator of a major issue with cleaning staff. The hot breakfast was very good -- made-to-order omelettes and Texas-shaped belgian waffles (the waffles were delicious), scrambled eggs, biscuits and gravy (the gravy was rather bland), fresh fruit, hot oat meal, etc. The front desk staff was very pleasant and accommodating. All in all a very nice hotel.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review, June 26, 2014
Thank you for your feedback and taking the time to post your comments regarding our hotel. I was gratified to see the wonderful comments regarding our guest rooms and breakfast. I do apologize for the inconvenience caused by the refrigerator, due to being left ajar. We have addressed the issue with our housekeeping staff. Thank you again for staying with us and we hope to see you soon!

Rich Lundt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
4 of 5 stars Reviewed June 25, 2014

My overall experience at Embassy Suites was very good and I would recommend staying there. My experience was due to being a member of a church convention and it appeared that the staff was overwhelmed with us but they did their best and reacted beautifully.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review, July 7, 2014
Thank you so much for your wonderful comments! Our team always does a great job making each guest feel special! Thank you again for staying with us and we hope to see you soon!

Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lampasas texas, United States
1 review
4 of 5 stars Reviewed June 25, 2014

The room was clean and the cooling system was very good I would recommend this hotel for anyone needing use of conference rooms as it was convenient to walk to the meetings each day of my stay. Breakfast was excellent!!!

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review, July 7, 2014
Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. Thank you for noting our breakfast as well as the wonderful suites every guest receives! Thank you again for your review and we hope to see you again!

Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nacogdoches, United States
1 review
5 of 5 stars Reviewed June 25, 2014

We enjoyed the special rates for our convention. The breakfast was free with the stay and included an omelet bar. The fitness room was excellent with a nice selection of machines and free weights and benches.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review, July 7, 2014
Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon!

Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 23, 2014

I only stayed here because I had to for business (a convention in the same complex). But with costly and slow Internet and only average accommodations, it's not really worth staying there unless necessity dictates. You can find other average hotels nearby for less money.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review, June 24, 2014
Thank you for your feedback and taking the time to post your comments regarding our hotel. We appreciate all the feedback we can get, as it helps us in our ongoing efforts to improve product and service.

Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Dallas Frisco

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Frisco
#4 Romantic Hotel in Frisco
#9 Family Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas Frisco 3.5*
Number of rooms: 330
Official Description (provided by the hotel):
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites

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