I guess I should start with what went right at the Full Moon Inn. The breakfast is extremely good and the location, if you're going to Lukenbach is ideal. Other than that, I feel we were totally robbed.
Upon arrival, we were ushered into the main house, cluttered with baby toys and sundry other things through the living room to a small hallway type office in the back. After the check-in process was completed we were shown to our room, the Coral Room. It is very dated and lacks the amenities that a $175 a night room should have. Simple things like a shower, working fireplace, working light bulbs and toilet seat. The bathtub (jacuzzi) is in the bedroom with a shower handle hanging over the side of the tub. There are hooks attached to the ceiling for some unknown reason. After getting a full briefing on the operations of the fireplace, Matt left. We went to dinner and came "home" to find the pilot light had gone out. So I followed Matt's instructions to the "T" with no luck. So, at 9:30 in the evening, I called to have him come out to assist in lighting the fireplace. He was very short on the phone and then when he arrived we could tell he was just a little bit upset with having to come out to help us. He banged away at the fireplace and got it lit and then stormed out without even a "good night". Fine customer service. Well, about 3 minutes after he left the fireplace went out, completely on it's own. I figured it was just easier to live without it than make THAT call again and risk the wrath of Matt. So the next morning, I advised him of the issue, after breakfast. He was much more pleasant and advised he would work on it. We left for the day and enjoyed our time in and around Fredericksburg.
Upon returning to the room in the evening to freshen up and get ready for dinner, we found that not only were the above mentioned items missing, but there was NO MAID SERVICE. Really??? For $175 a night, no maid service??? I highly recommend you try another place out, for the price these people are charging. There are literally a hundred better places than the Full Moon Inn.
- Official Description (provided by the hotel):
- The Full Moon Inn is a Traditional Bed and Breakfast in Fredericksburg Texas.Our rooms are clean and super comfortable and when you check in, you are greeted by the owners and concierge to the best attractions and restaurants. Established in 1992 the Inn has served a full hot breakfast for all our guests.We are located just minutes away from the 290 wine corridor where the Texas Wine Trail offers great wine tastings. We are just 1/2 mile from Luckenbach Texas Dance Hall. Minutes away from Fredericksburg Trade Days,The Wildseed Farm and Main StreetFredericksburg Dining & Shopping. ... more less
- Reservation Options:
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- Also Known As:
- Full Moon Hotel Fredericksburg