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“Pleasant stay” 4 of 5 stars
Review of Omni Fort Worth Hotel

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Omni Fort Worth Hotel
4.0 of 5 Hotel   |   1300 Houston Street, Fort Worth, TX 76102 (Downtown Fort Worth)   |  
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Ranked #6 of 101 Hotels in Fort Worth
Providence, Rhode Island
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed December 7, 2012

Pleasant stay for a week long business trip. No dedicated shuttle so either expect a long ride on bus or get your own cab to/from airport. 45 minute to an hour from Airport. Nice design of hotel and close to very interesting water gardens. Very convenient access to convention center. Nice perk was that gym provided headphones and equipment had dedicated individual screens.

Room Tip: The higher floors have the best view.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Fort Worth Hotel, responded to this review, December 18, 2012
We're so glad to hear you had such a pleasant stay for a week at our property and hope you choose to stay with us again on your next trip to Fort Worth.
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1,405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Southlake, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 7, 2012

Management has ignored the letters. The MOD refused to refund my 3 hour stay of which we were gon for 2 so they could clean the room, which never occured. High Price, Low Touch. I need better odds than 1 out of 3 on a hotel.

I have stayed at this hotel three times in the past year and each has been a less than optimal experience. My first visit I paid for an upgraded king room with a view of the Water Gardens and ended up in a standard room and a view of a building. The second time was a flawless experience. Then there was 3 weeks ago. Checked in and was given keys that did not work. Went back downstairs got replacement keys and again no success. On the third trip we were given keys that worked. Now for the next problem, the room needed to be serviced, badly needed to be serviced. I called the front desk and we headed out for dinner. We cam back and the room was not yet serviced. That was enough, I simply left a message and left the room. Total time checked in, 3 hours. Folio 235.00. I received a survey which I responded to in detail and they never responded. Do they ever read them? As far as I am concerned since we went and checked in at the Worthington I am owed for room, tax and valet. Simple.....I am discouraged by the general lack of attention to detail.




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Room Tip: Stay at the Hilton, Sheraton or Worthington
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Fort Worth Hotel, responded to this review, January 18, 2013
Thank you for taking the time to submit your review and provide us with feedback. We value your opinion and thank you for your loyalty to Omni Hotels & Resorts. We are disappointed to hear that your recent stay at the Omni Fort Worth Hotel did not meet the standards you've enjoyed on previous stays at our property. We do regret the negative experience you had with the room keys and the timeliness of service to your room but we do hope your previous stays with us are enough to warrant consideration to stay with us again. Our goal is to resolve all issues to your satisfaction so please feel free to reach out to me directly if there is anything else that I may be of assistance with at ddelk@omnihotels.com and thank you again for your feedback.
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London
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 6, 2012

Stayed for three nights during my recent trip to watch some football. No complaints at all. New hotel so all the facilities you would expect are their from room furniture to the variety of food in the restaurants. The difference is the welcome you will receive from all the staff - from chambermaids to bar staff to receptionists and bell hops. All are excellent. Would definately stay again.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Fort Worth Hotel, responded to this review, December 18, 2012
Thank you for taking the time to submit a review and leave a few positive remarks about the service of our staff. We look forward to your return trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2012

We stayed at the Omni Fort Worth during the Thanksgiving holiday. While the Hotel was busy, it never felt too crowded and the service was never lacking.
We enjoyed a lovely Thanksgiving brunch which exceeded our expectations. From the waffle bar, omelet station, carving station, to the awesome seafood station the food was delicious. We also enjoyed a brunch on Sunday, the day of our departure, and it was also wonderful. You know it is good when the locals come around - and they were everywhere!
Accommodations were nice too. Standard room offered plenty of space for my husband and I for the 5 days we were there. Bed was comfy and the room was sparkling clean...what more could you ask for?
Location was excellent - Houston street has plenty to offer and all within walking distance.
I highly recomment this hotel when staying in Fort Worth!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Fort Worth Hotel, responded to this review, December 18, 2012
Thank you so much for your review. We are glad you had the chance to experience our Thanksgiving brunch and that your stay overall exceeded your expectations. Hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richardson, Texas
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 30, 2012

This is a great property. The sleeping rooms are good size and have all the amenities. The restaurants are all very good (food and customer service). My phone would work in the lobby and in the meeting space but when I would go up to my sleeping room, I could not get a signal.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Fort Worth Hotel, responded to this review, December 18, 2012
We're so glad you enjoyed the room and amenities and decided to submit a review. We hope to see you again on your next visit to Fort Worth.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stay here every year in December...on the evening of our company Christmas party. Room is lovely and very comfortable. Whiskey & Rye hosted our pre-party festivities. Drinks were fantastic and service was superb.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Fort Worth Hotel, responded to this review, December 18, 2012
Glad you enjoyed so many aspects of your stay at the Omni Fort Worth...we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2012

No complaints this was a good choice, walking distance from bars and restaurants, we ate breakfast else where but we were told that breakfast was good. Clean and lovely large rooms
, huge bed and very comfortable, walk in shower.

Room Tip: Ask for a bath if you want one as most come with showers, also get a high floor as the views are tre...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Fort Worth Hotel, responded to this review, December 18, 2012
We appreciate your review and look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Fort Worth Hotel

Address: 1300 Houston Street, Fort Worth, TX 76102
Phone Number:
Location: United States > Texas > Fort Worth > Downtown Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fort Worth
#3 Romantic Hotel in Fort Worth
#3 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Fort Worth Hotel 4*
Number of rooms: 614
Official Description (provided by the hotel):
As breathtaking as any west Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife. Retreat to your luxurious guest room accommodations for a restful night's sleep after you explore Fort Worth. ... more   less 
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Also Known As:
Omni Fort Worth
Omni Hotel Fort Worth

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