I'm a little bit torn here... this is one of the nicer Residence Inn's asthetically and its in a good location within Ft Worth/TCU area... but if you can't sleep comfortably what's the point?? 2 wide screen TV's in every room, nicely apportioned kitchenette, medium sized rooms, good internet, nice pool, typical but nice fitness center.with access to the big LA Fitness nearby.. usual Marriott Breakfast... so I DO like this Hotel but it sure could use new mattresses... this mattress was a firm, uncomfortable coil spring mattress, which had indentations in it as thougb a 250 lb man had been sleeping in the same spot for 10 years. Again, liked the Hotel.. nice lobby, high ceilings, a notch above most Residence Inn's and it was quiet there despite being sold out.. still, they should afford new mattresses for their guests at the prices paid.. so I'll have to call it Average...

This hotel was one of the better places we have stayed anywhere. We cooked two meals a day in the kitchen and had everything we needed for cooking and serving. The hot breakfast buffet was certainly adequate and the housekeeping staff did a wonderful job. We can't wait to have an excuse to go back. The bed was very comfortable to my companion and she has had back surgery in the past.

What a disappointing stay! Lovely location near the park, shopping and museums but the hotel was understaffed and the ones who were there did not care and were "uninformed". We were told that the kitchen was equipped with a conventional oven. We asked specifically about this but no, when we arrived with raw turkey, we found out that none of the rooms have conventional ovens. OOPS, what to do with the Thanksgiving feast? The dishwasher was broken and we were promised a repair person the next day. We were even given a time so we could be up and ready. Next day we were told that no repair person was available. Beds miserably uncomfortable! Even if you do not want to cook, you might want to sleep comfortably. How is that the housekeeping staff missed seeing the bright green reading glasses a previous guest left? Makes you wonder what else they missed, hmmmm....

The hotel was clean and located right next to Trinity Park which is great if you want to walk, jog, or bike. Staff was friendly, but a couple of times the guy at the desk seemed too busy with phone calls to answer a question when I stopped at the desk. So I think they may need to have more than one person at the desk during afternoon hours (4-8 pm) when people are checking in and also coming in from business meetings back to their room.

I'm also noticing at my last two Marriott Residence Inn stays both in Orlando and here the free breakfast quality is not as good as it was about 2 years ago with a lot less choice. At least please bring back the REAL bacon!

Also noticed at my last two Marriott Residence Inn stays they no longer provided lotion.

Not a big deal, but this particular hotel also didn't provide the foldup suitcase stand which is pretty basic in even 1-2 star hotels I've stayed at. When I asked about it the desk I was told the hotel had just never provided them. So I had to put my suitcase on the living room coffee table to unpack it. Recommend the hotel think about providing these suitcase stands.