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“Nice comfortable stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Fort Worth Downtown

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Holiday Inn Express Hotel & Suites Fort Worth Downtown
2.5 of 5 Hotel   |   1111 West Lancaster, Fort Worth, TX 76102 (Downtown Fort Worth)   |  
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Ranked #31 of 101 Hotels in Fort Worth
Rockingham, Australia
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Nice comfortable stay”
4 of 5 stars Reviewed December 26, 2012

The hotel here was well presented along with the rooms. The staff were friendly and pleasant from the moment we walked in the door. The location was downtown but wasnt in the middle of everything. All in all it was a nice comfortable stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review, December 27, 2012
Thank you so much for taking the time to post your feedback about your recent stay with us! We are glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
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    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Phoenix, Arizona
Top Contributor
109 reviews 109 reviews
56 hotel reviews
Reviews in 59 cities Reviews in 59 cities
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed December 20, 2012

It's not an easy "in" from the freeway. And it's not easy parking. And once you park, you'll have to hike your stuff up, over and in from the back of the property. The lobby is nice enough and there's a business center. Once you have a room key, you can use the elevator down to the parking lot.

Rooms were noisy, right off the streed (literally a sidewalk away), not updated. Non smoking rooms are dispersed between smoking rooms. I moved twice to get away from the stench. First room absolutely reeked.

There's been some updating and redecorating, Room was clean, bathroom sink was not clean.

Bed was reasonably comfortable. Pillows were hard. TV selection was bad. Wifi speed medium.

Shower hot, pressure "meh", hair dryer lame,

Elevators were poorly placed.

Receipts were not under the door, checkout was annoying and not fast.

Breakfast was good, fresh and included.

Room Tip: Ask if there's something not on the street. And don't stay on the top floor. Smoking rooms...
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review, January 9, 2013
Dear Sonoran_Skies,

Thank you for taking the time to express your thoughts and concerns. I am pleased you liked the breakfast you had. We apologize for the inconvenience you experienced with your room accommodation, our facilities and the service you received. Your review will be used to consider improvements needed and I hope that you can give us a chance to show what we have done.

Thank you for staying with us and we all hope to have an opportunity to serve you again

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 20, 2012

My first visit to Fort Worth from Australia. Check in was quick and efficient and the staff were curteous and friendly. Room was clean and the amenities good. Being Thanksgiving week it was very quiet. Staff were very friendly and helpful. Yes its a little out of the way, however the shuttle bus service was terrific and the drivers helpful and knowledgable.
Several places such as Sundance square, Will Rogers fairgrounds, and museum districts are within walking distance though, if you are keen. On Thanksgiving day I walked as far as the Botanical gardens for something to do - very pleasant. But the shuttle covers all these areas as well as the Stockyard district which is a fair distance from the hotel. There is a little store in the lobby that sells snacks, drinks and microwavable food which is handy.

There is an indoor pool and spa, didn't make the time to use it but appeared to be clean. Laundry facilities were clean and resonably priced. Breakfast was ok but not enough healthy options apart from bananas. I noticed on occasion that the staff would pack up the breakfast well prior to the advertised finish time only to have several families appear for breakfast and then have to bring it out again.
Overall I enjoyed my stay here and would recommend it for those wanting to take in the tourist sites and various horse events. No need to rent a car unless you wish to travel further afield.
I would stay here again for sure next time and would highly recommend this hotel.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 2, 2012 via mobile

loved this hotel!! we found a coupon for €70 which we found to be great value for money!!
the hotel was spotless and very stylish too! the staff were all very friendly and helpful. the location wasn't near much but there is a free shuttle that takes u to downtown and the stockyards. the shuttle drivers were friendly too and gave us some great suggestions of what to see and do! breakfast was nice and included hot cinnamon rolls and pancakes!! yum! definately recommend this hotel!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint-Beat, France
Top Contributor
263 reviews 263 reviews
37 hotel reviews
Reviews in 72 cities Reviews in 72 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed December 2, 2012

Although not right in the centre of Fort Worth there is a free shuttle bus to anywhere within a 3 mile radius - fantastic service.
The customer service is fabulous - the team cannot be more helpful.
Free breakfast included and great selection - you have to try the cinnamon rolls - to die for.
There is an indoor pool and jacuzzi and a fitness centre - the fitness centre is open 24 hours.
Free parking.
Rooms have a fridge and a microwave so basically you have everything you need for a great stay.
If we return we will definitely stay here again.

Room Tip: We always go higher if we can - find rooms quieter but I would imagine most of the rooms are similar
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2012

I went to a conference with friends on Nov. 1, 2, 3, 2012 in Ft. Worth, TX. The shuttle (free) picked us up from the train station and took us to the hotel. We used the shuttle to go downtown to eat and sightsee, and the drivers were always courteous, even though a lot was going on that weekend and they were very busy. The staff (Andrea and Lena) were professional and friendly and went out of their way to make our stay unforgettable! The hotel and room were very clean. One young man, John Bowman, was so polite and professional when taking us on the shuttle. He went above and beyond and got us to the train station in time to go back home! I can't say enough about how all of them made our trip enjoyable and unforgettable. Thank you guys!

Room Tip: I think next time we will try to get two queen beds. There were three of us and we got a king bed a...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 27, 2012

The hotel was great! There is a free shuttle to downtown and the stockyards which runs until 1030 though downtown is only a 20 minute walk along a busy road so it felt perfectly safe! There are lots of resteraunt and bar choices.

The journey to the hotel was a bit long (no fault of the hotel!) but if you're using public transport check the trinity rail time first, we waited over an hour for a train as they are infrequent, also it is not clear but at the airport you need to get a shuttle to the car park and then anothe to Centerport station. It was cheap and the T and P station and INC are close to the hotel, and if you phone them they will come in the shuttle to collect you. Be aware that the service does not run on Sundays! We also used this service to visit Dallas for the day which is very easy.

Breakfast at the hotel was great, full of hot and cold choices and the hotel also gave free cookies throughout the day (a lovely, unexpected touch). We ate enough that we didn't need lunch.

Rooms were good, as you would expect for a holiday inn, nice big bed and a bathroom and fridge etc. the maids did a great job every day and as a kind bonus the hotel would provide toiletries that you had forgotten.

I would certainly recommend this hotel to anyone visiting fort worth!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Fort Worth Downtown

Address: 1111 West Lancaster, Fort Worth, TX 76102
Phone Number:
Location: United States > Texas > Fort Worth > Downtown Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth Downtown 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
Our hotel in Fort Worth, TX boasts a convenient downtown location. Conveniently located in the heart of downtown Fort Worth, Texas, our hotel is less than a mile from the Fort Worth Convention Center and close to several area businesses and attractions. Families will enjoy staying at our downtown Forth Worth hotel while they explore everything that this famous Texan city has to offer. Sundance Square is less than a mile away while the Fort Worth Stockyards, local museums, the Fort Worth Zoo and the Botanic and Japanese gardens are just a few miles away. Just a short drive from our hotel TCU, Six Flags Over Texas and the Texas Rangers Stadium are a few more of the many Fort Worth attractions nearby. Ideally located near XTO Entergy, Pier1 Imports, Radio Shack, D.R. Horton, JPS and the Medical District and numerous other businesses, our hotel in Fort Worth is perfect for business travelers seeking lodging in Fort Worth. Whether you will be attending meetings at a local business or the Fort Worth Convention Center or you choose to host your own in the spacious meeting rooms, our downtown Fort Worth hotel offers everything you need. During your stay, be sure to enjoy a swim in our indoor pool and whirlpool or a workout in the fitness center. You can surf the web on the free high-speed Internet and eat well every morning at the free hot breakfast bar. Enjoy free parking. Check out our great Fort Worth hotel deals and book your stay with us. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Fort Worth
Holiday Inn Express Hotel And Suites

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