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“Better than expected” 3 of 5 stars
Review of BEST WESTERN Fort Worth Inn & Suites

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BEST WESTERN Fort Worth Inn & Suites
2.5 of 5 Hotel   |   201 W Loop 820 N (Exit: # 4), Fort Worth, TX 76108   |  
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Ranked #10 of 104 Hotels in Fort Worth
Monroe, Louisiana
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Better than expected”
3 of 5 stars Reviewed March 27, 2012

Was hesitant about staying in a budget hotel, but stayed here after reading reviews from others. The manager, Mr, Poldyma (sp) was VERY nice and helpful. The place was very clean inside and out. Our room was very clean and comfortable. Budget type furnishings, but comfortable. Fridge and microwave in room. The free continental breakfast was below par so we ended up eating elsewhere. We felt safe and the hotel is very close to a Wal Mart, Starbucks, other shopping and eating. It is about a 12 minute drive into the Stockyards and Sundance Square. We arived a couple of hours early and was allowed to check in early. The toilet sounded like a tug boat, but we did not report it as it was more humorous than anything and was only staying for the one night. Didi not use pool or hot tub, but it was very small and outside.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, March 29, 2012
Dear and respected guest Michele h from Monroe, Louisiana.
Better Than expected..

Regards from Hemant Pandya (GM) And All Staff members

Thanks for choosing us while you had many choices. And so, let me start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites.

We are glad that you have a very unique way to show us our deficiencies. such as running toilet, breakfast, small pool, etc...But, you have made the point. We will try to correct those issues.

We see that you are well traveled guests (23 contributions in all) and most of them are positive comments.

Please, visit and stay with us again to measure the progress made by us. Again, thanks for sparing time and have a very blessed future.

Best Western’s best team members.
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494 reviews from our community

Traveler rating
    352
    87
    21
    14
    20
See reviews for
155
96
43
151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Redwood City, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2012

I stayed here with my family over New Years weekend. It was very quiet and extremely clean. The staff, Hemant, Rick & Stacy were helpful & professional and made us feel like VIP's. This hotel was a bit out of our way, but after reading the reviews decided to stay here. Thank you folks for being honest with your reviews as it was perhaps better than we expected. Thank you Hemant & staff for your hospitality! I highly recommend this hotel to all!

Dale K

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, March 29, 2012
Dear and respected guest DALE K from Redwood City, California
“Great Hotel” 5 of 5 stars Reviewed March 23, 2012 NEW

Regards from Hemant Pandya (GM) And All Staff members

Only 10% of all happy guests like you are eager to appreciate our hard work and encourages us to give better and better services each time you are here. Rick, Robert, Stacey are our super heroes. I am zero without them. We are great at heart because: We Care...

Thanks for your generous words. We hope to see you soon.

Please, keep us in your prayer to get strength and maintain this quality.

Also, accept our sincere thanks for sparing time and have a very blessed future.

Best Western’s best team members.
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Rockport, Texas
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed March 22, 2012

My family and I stayed at the Best Western Fort Worth Inn & Suites, they were very friendly and always with a great smile. Their welcoming enviorment made us realize that we will always stay at a Best Western especially at Fort Worth.

Room Tip: Corner suites are nice and have more privacy.
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, March 29, 2012
Dear guest Brenda S from Rock port, Texas
“Excellent” 5 of 5 stars Reviewed March 22, 2012 NEW

It is very comforting and assuring to get good/ excellent compliments from a seasoned traveler like you.

We are trying to develop a culture about caring.. Caring about our guests. Caring about the pride in our duties...Job satisfaction...etc.

Positive feedback keep us look ahead with full confidence in the way we do the duties and guests satisfaction. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.
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Linton, Indiana
1 review
5 of 5 stars Reviewed March 20, 2012

I stayed at this hotel March 9 & 10 for a family gathering. I had advanced reservations and all went smoothly. The staff were very accomodating and friendly, the room was excellent, with nice decor. Every thing worked well, the room was quiet. I had stayed at this hotel last November at Thanksgiving time, and I knew what to expect. Also the room price was lower than I had expected. The breakfasts were very good. Our group consisted of eight adults and two children. All enjoyed our stay.
Robert C. Linton IN.

Room Tip: Request rooms on first floor. Better for older people.
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, March 29, 2012
Dear and respected repeat guest Robert C from Linton, Indiana

We have many rewards hanging on the wall. They have values only as long as repeat guests like you keep staying with us. repeat guests are the best Certificates and compliments of all the real time world.

We offered special discount for group and to our repeat guests to appreciate their business. We also enjoyed eight guests and two children. and NO trouble at all.

We hope, your next stay will be 16 guests and four children at the least. We will make all of you same happy , may be more.

Thanks again and god bless all of you.

Best team at best Western Fort Worth Inn & Suites.
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Aberdeen, United Kingdom
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 20, 2012

Stayed here mid way on a long trip only called when getting near the area as we were getting tired. Nice modern hotel, very clean and with pleasant staff always willing to help. Breakfast and wifi included in the price so thats always a nice touch even if the breakfast was pretty basic it was ok considering we were only passing through.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, March 29, 2012
Dear and respected guest Eddie_Aberdeen of Katy, Texas
“Good value with friendly staff” 5 of 5 stars Reviewed March 20, 2012

Salute to you for contributing total 38 and more reviews. A traveler indeed. We have really outgoing staff- who enjoys helping the guests feel at home and willing to reach out to the tired guests.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We want to see you again.

Meantime: If we can be of assistance in the future, don't hesitate to contact us at 817-246-8777 # 511.

Please, keep us in your prayers that we maintain this high level of services for ever and stay as “The best of best.”

Regards

Hemant Pandya and best Staff at Best Western Fort Worth Inn & suites
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Houston, Texas
1 review
5 of 5 stars Reviewed March 19, 2012

At first I had reservations (no pun intended) when the manager informed me the phones and internet were down as I checked in. However, I received a phone call before I had finished unpacking into the very clean room informing me that the phones and net were up and running again.

The manager, Mr. Pandya, was extremely courteous each time I passed through the lobby - engaging, but not intrusive. It was refreshing to see such customer service in a value priced hotel. I'd definitely stay here again.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, March 29, 2012
Dear Guest Sybrmike from Houston, Texas
“Refreshing customer service” 5 of 5 stars Reviewed March 19, 2012

At first I had reservations (no pun intended)

I am so glad that you graded us so high. We take pride in our team and services. It is our job to be honest and inform the guest upfront about our deficiency. We will never be respected by you- If we don't tell you and let you find out!!

We like to get feedback each time any guests walks out of the room and enters the room again. You are correct...we just try to read the guest's mind and do not violate their privacy and don't interfere in to their thought process.

We will wait for your next stay with us, meantime, call us at anytime at 817-246-8777

Regards

Hemant Pandya and our team members.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Neches, TX
Top Contributor
104 reviews 104 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 17, 2012 via mobile

The staff was friendly. The room was clean. The Texas waffles were good.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HemantPandya, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, March 17, 2012
Dear and respected Guest Chasity82....Senior Reviewer...from Port Neches, TX

“Clean, friendly, affordable!”

Thank you for your kind words in your review. I am pleased that you came to stay with us, and that you loved the Texas shaped waffles. We look forward to you staying with us again.

Regards,
Stacy (Guest satisfaction Team) from the best of Best Western In Fort Worth. Texas.

"With Broad heart as big as Great State of Texas"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Fort Worth Inn & Suites

Address: 201 W Loop 820 N (Exit: # 4), Fort Worth, TX 76108
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Fort Worth
#6 Best Value Hotel in Fort Worth
#7 Business Hotel in Fort Worth
#10 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Fort Worth Inn & Suites 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to BEST WESTERN Fort Worth Inn & Suites! Discover this great hotel in Fort Worth, Texas offering free breakfast and high speed Internet! The BEST WESTERN Fort Worth Inn & Suites (Situated just minutes from all major freeways, downtown Forth Worth) is the ideal lodging when looking for comfort and value. We are just 3 miles from the NAS Joint Reserve Base and Lockheed Martin. We are only 7 miles from the entertainment district, Richie Brothers Auction House and Stockyards Station. The hotel is 100% non-smoking, No Pets allowed and features spacious rooms furnished with refrigerator, microwave, high-speed Internet access and cable satellite television. The BEST WESTERN Fort Worth Inn & Suites also offers deluxe business rooms with an oversized desk area and other amenities catered to corporate travelers. A delicious complimentary continental breakfast includes fresh hot waffles, biscuits, sausage gravy, fruits, cereals, milk, juices, muffins, danishes, cinnamon rolls, etc..is offered daily. Additional amenities include a business center, seasonal outdoor swimming pool, convenient fitness center, guest laundry, meeting facilities and many business services. Get the most out of travel, select one of the best options for hotels in Fort Worth, the BEST WESTERN Fort Worth Inn & Suites! ... more   less 
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Also Known As:
Best Western Fort Worth Hotel Fort Worth
Best Western Fort Worth Inn And Suites
Fort Worth Best Western

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