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“2012 into 2013 Holidays Adventure” 5 of 5 stars
Review of Residence Inn Fort Worth Alliance/Airport

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Residence Inn Fort Worth Alliance/Airport
3.0 of 5 Hotel   |   13400 North Freeway, Fort Worth, TX 76178   |  
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Ranked #37 of 99 Hotels in Fort Worth
San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“2012 into 2013 Holidays Adventure”
5 of 5 stars Reviewed January 23, 2013

Well we decided to depart for the holidays from the south to or destination of Denver Colorado. We did not want to drive the full day so we stopped off at our favorite place Residence Inn Fort Worth Alliance/Airport hotel. We still cannot believe how great it is to be able to enjoy a bit of rest before the major drive. We got early enough to check out some great fort worth entertainment which near this hotel has a lot and easy to drive without going into dallas traffic. We always eat at Boston's Gourmet pizza which is only a few remaining open. The following morning once again it saves us before the drive is the ultimate breakfast. Here it's unlimited on how much you can eat/enjoy for this hotel. Well we left for denver after the breakfast and spent holidays at another marriott location downtown which has a review for that stay (also incredible). Well we decided after to much cold to spend the new year at the Residence Inn Fort Worth Alliance/Airport. Our family loves it here and really if ever nearby the racetrack is the ultimate experience just to drive up and experience. The hotel is throwing distance with a good arm. Anyway we enjoy staying here and will be back in summer for the comic con and races which will be total excitement.

Room Tip: if you drive to this location it has an abundance of businesses from entertainment to great food pla...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review, February 6, 2013
The best part of the Residence Inn is that you see family's every year at the same time. It's great
to spend the holidays with the same guest and to watch the kid's grow. Thank you for the kind words to the staff, and we look forward to seeing you again next year.
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84 reviews from our community

Traveler rating
    47
    20
    9
    5
    3
See reviews for
25
7
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Redondo Beach
2 reviews
5 of 5 stars Reviewed November 24, 2012

good location for fort worth alliance airport.
Friendly staff clean spacious rooms,good breakfast and happy hour 4 times a week.
Has business center and fitness room which must start using next trip.

Cant think of any down side about 10-15 min drive to nearest shopping mall etc.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review, November 28, 2012
We at the Residence Inn encourage our guest to come and ask the staff questions about the area and the attractions that may be available to them. So next time in the area, let the staff guide you to more attractions to make your stay even better.
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Naples, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 20, 2012

My husband had business in the area and was not able to fly so I drove him to Ft Worth from Naples, FL. We stayed 2 weeks and it couldn't have been better. Close to the office he was working at and easy for me to navigate around the area. There are lots of choices for breakfast; something for everyone. Happy hour in the evening is also very good; different offerings each night that it is available. The staff is very friendly and helpful especially Clint and everyone else that works there. My husband has more business in the area in the coming months and most definitely will be staying at the Residence Inn.

Thanks for taking such good care of us!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review, November 28, 2012
Customer service will alway's be our main focus at the Residence Inn, and we hope that we can improve even more to make our guest stay more memorable. We look forward in seeing you in the future, and please have a Happy holiday's.
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Nebraska
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 19, 2012

I was greeted with a smile and a friendly employee. I was checked in, I was informed of the happy hour, and directions to my hotel. I had a studio room, when I entered, it was clean and very spacious. The bed was comfortable, the kitchenette was clean, the Tv swivelled so you can see it any point in the room. I would stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review, November 28, 2012
Your kind words are very heart felt from the staff at the Reisdence Inn, and we are so glad that we could make your stay so comfortable, Happy Holidays to you and your family from the Residence Inn staff.
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Roanoke, Texas
1 review
5 of 5 stars Reviewed November 12, 2012

My husband, twin toddlers and I had to find a hotel to stay at while building a new house nearby. We knew the stay could be 5-10 weeks, so it was an important decision. I searched lhotels in the area based on price, amenities, room size, etc. Residence Inn was the best for the money, size of the rooms, amenities (pool, hot tub, gym, breakfast, dinner, happy hour, living room/kitchen/dinning room, Wifi, flatscreens - the list goes on). Little did I know, the best part of the (what ended up being 9 week) stay was the hotel staff. I could literally list off most of the staff: Clint, Alma, Maricruz, JD, Julia, Corina, Lydia, Mari.... Every member of the staff was always smiling, very helpful and went above and beyond with customer service. It's amazing the diverse population that we saw come through: families, business men/women, race week fans, etc. All were treated like family, and treated as if they were each the most important guest.
Our stay is about to end, and we are actually not looking forward to leaving. The room is always cleaned perfectly, a free FULL breakfast, a filling dinner most nights, free happy hour most nights, pool/hot tub, basketball/tennis courts w/ equipment, wifi, the list goes on. Does it get any better?!
"THANK YOU" to every one of the staff members at this Residence Inn location - your professionalism, customer service and wonderful hotel will not be forgotten. I've already told numerous friends, business partners and family members about this memorable two months, and I'm confident you'll be seeing some of them in the future.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review, November 17, 2012
Whenever we at the Residence Inn can meet a guest expections, it bring's great joy to all of us.
The guest will never know just how they have impacted the staff as well. We hope that you and your family come to see us again, and from the bottom of our hearts we Thank you very much.
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Fort Worth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 1, 2012

Stayed for a weekend, sprinklers had gone off and flooded the property, so no internet was available, and was told on check in that no room changes would be possible, since computers were down. No apology. Room was okay, but smelly, and dishes in the cabinet were dirty. Upon check out, told checkout was noon, service knocked at 9, 10, and 11 to ask why we were checking out "late". When I asked at the front desk, no explanation and no apology. Will not be staying again at this place, as there are many other alternatives in the area that are much, much nicer.

Room Tip: Stay at a different hotel.
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint N, Front Office Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review, November 11, 2012
Thank you for taking the time to share your comments with us. We strive in customer service and the Residence Inn culture of guest satisfaction. As you can imagine, some things are out of our control as the sprinklers going off in the hotel. Our number one goal is to make sure our guests are safe in the event of an emergency. As for the other issues that you experienced these have been addressed with our hotel staff and I ensure you that we are on top it.
Again, we appreciate your comments and do hope that you may give us a try when you are in the area again.
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San Antonio, Texas
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2012

We arrived late at night and walked in to a check-in area that had been completely flooded. There were fans running everywhere and water damage on the ceilings and walls. The computers didn't work at the front desk and they had to work from a computer in the back office. I only mention this because with these conditions,it would have been understandable if the two women behind the front desk had been unfriendly, but it was just the opposite. They were so nice and checked us in as quickly as possible.

The room was nice and clean. Breakfast was okay. Plenty of choices, but we got to breakfast kind of late . The biscuits were hard and the fruit seemed old. I'm sure it would have been better if we had arrived to breakfast earlier.

I'd definitely stay here again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint N, Front Office Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review, November 11, 2012
Thank for the kind words, and being understanding during a difficult time. We strive very hard give our guest the best customer service we can, and even during trying time's, am proud to know that we kept service a priority.
We looking forward to your next stay, and rest assure, we will be here with big smiles to make your stay even better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Fort Worth Alliance/Airport

Address: 13400 North Freeway, Fort Worth, TX 76178
Location: United States > Texas > Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Fort Worth Alliance/Airport 3*
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Also Known As:
Residence Inn Fort Worth Alliance/Airport Hotel Fort Worth
Fort Worth Residence Inn

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