My husband, twin toddlers and I had to find a hotel to stay at while building a new house nearby. We knew the stay could be 5-10 weeks, so it was an important decision. I searched lhotels in the area based on price, amenities, room size, etc. Residence Inn was the best for the money, size of the rooms, amenities (pool, hot tub, gym, breakfast, dinner, happy hour, living room/kitchen/dinning room, Wifi, flatscreens - the list goes on). Little did I know, the best part of the (what ended up being 9 week) stay was the hotel staff. I could literally list off most of the staff: Clint, Alma, Maricruz, JD, Julia, Corina, Lydia, Mari.... Every member of the staff was always smiling, very helpful and went above and beyond with customer service. It's amazing the diverse population that we saw come through: families, business men/women, race week fans, etc. All were treated like family, and treated as if they were each the most important guest.
Our stay is about to end, and we are actually not looking forward to leaving. The room is always cleaned perfectly, a free FULL breakfast, a filling dinner most nights, free happy hour most nights, pool/hot tub, basketball/tennis courts w/ equipment, wifi, the list goes on. Does it get any better?!
"THANK YOU" to every one of the staff members at this Residence Inn location - your professionalism, customer service and wonderful hotel will not be forgotten. I've already told numerous friends, business partners and family members about this memorable two months, and I'm confident you'll be seeing some of them in the future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 17, 2012
Whenever we at the Residence Inn can meet a guest expections, it bring's great joy to all of us.
The guest will never know just how they have impacted the staff as well. We hope that you and your family come to see us again, and from the bottom of our hearts we Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.