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“The Chef Cannot Cook a Steak, Appalling !” 1 of 5 stars
Review of LightCatcher Winery & Bistro

LightCatcher Winery & Bistro
6925 Confederate Park Rd, Fort Worth, TX 76108
8172372626
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Ranked #140 of 1,345 Restaurants in Fort Worth
Price range: $15 - $25
Cuisines: Southwestern, French, Contemporary, Bistro
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Restaurant details
Good for: Outdoor seating, Special occasions
Dining options: Reservations
Description: We are a boutique Texas winery, producing wines made with grapes grown on the Texas High Plains. We offer styles to suit all palates, from sweet to smooth and fruity to big dry reds.Our four acres of oak-treed grounds include the winery, Pavilion and elevated flagstone Terrace (protected and umbrella-ed outdoor seating), herb and vegetable gardens, lawns and a small demonstration vineyard.Indoor seating is in our Barrel Room where our wines are aging in barrels.Wine Tastings are done in our Tasting Room, where there is also additional seating for light bites with wine. Please see our Bistro and Winery hours.
Norfolk, England
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“The Chef Cannot Cook a Steak, Appalling !”
1 of 5 stars Reviewed August 9, 2013

We visited the Lightcatcher Bistro with family visiting from England. 4 of our party ordered steak.1 steak arrived cooked OK but a little cold, 1 rare steak was raw, another rare steak was overcooked and cold and the medium-well steak was burnt to a crisp. All the steaks were returned to the kitchen 3 times, one of our party refused to eat the re-heated steak and had no meal at all. When the bill arrived we asked to see the manager as we would not be paying for food not cooked as ordered. The owner Caris Palm Turpens attitude was appauling. She admitted the food was poor but there was no apology or compensation offer. Caris Palm Turpen's title is "owner, chef & winemaker", on this occasion she was incompetent. We paid the bill with tip, never to return.

  • Visited August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChefCaris, Owner at LightCatcher Winery & Bistro, responded to this review, August 11, 2013
We are truly sorry that we were unable to satisfactorily accommodate this group of diners. Our goal is to make sure that everybody that enters our establishment leaves satisfied. Since perfection is an unobtainable ideal we do make mistakes from time to time and on those occasions we strive to correct them.

The Facts of the event are these: Three steaks (not four) were found to be unsatisfactory and returned to the kitchen. One was cooked for an additional time, returned to the guest and she was happy. One was returned to the kitchen as "cold" even though it had been plated directly from the grill. The steak was heated for an additional time and returned to the customer who then refused to touch it or cut into it to check the doneness level. At that point the customer refused any additional remedies. The third steak had been ordered medium-well and the customer thought it had been over cooked. Another steak was prepared medium-well and it was also refused as "overcooked". A third steak was prepared medium instead of medium-well and the customer accepted it.

At the end of the meal we voided the ticket for the steak the customer refused and also voided the ticket for the steak that had been cooked three times.

At that point the party of seven demanded that the bill for their entire meal, including the wine that they had consumed, be comped. Our executive chef met with the party at the table and apologized for the perceived mistakes that had been made, but told them that we would not be giving the entire party of seven a complimentary meal.

At this point the party paid their bill and left.
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33 reviews from our community

Visitor rating
    19
    4
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    3
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hurst, Texas
Senior Contributor
43 reviews 43 reviews
21 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
“Totally unexpected pleasure in Fort Worth”
5 of 5 stars Reviewed June 30, 2013

I visited the Light Catcher Bistro and Winery recently... I actually thought I was transported to Northern California (having lived there before). The Bistro is built right inside the Winery. The menu was varied and contained a number of items that I'd never seen on a menu before. The service was good...however, remember, this is fine dining, not fast food, so don't expect the waiters to be right on top of you or for the food to come flying out of the kitchen.

We had an unusual appetizer, then followed with our salads and main entree. All was very well prepared and very tasty. The service was there when we needed it, but not lagging or intrusive.

For the quality and flavor, the entrees were fairly priced...other reviews have talked about the smaller portions..I disagree. This is not a buffet or cafeteria..this is truly fine dining. So get over it.

We will be back, that's for sure. They do cater and offer event planning at the facility.

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pleasantly surprised”
5 of 5 stars Reviewed June 1, 2013

Having been to many of D/FW's finest restaurants, I was not expecting much from this bistro located out by Azle. Had a wine tasting before dinner. Had brie and crab cake for appetizers. Had the salmon entree, and creme brûlée. Food was excellent! Service very attentive. Atmosphere casual. Loved the entire experience, and will definitely go again.

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aledo
Top Contributor
68 reviews 68 reviews
67 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
“Great 1/2 LB Burger”
5 of 5 stars Reviewed May 20, 2013

Three of us went for eats and a jazz concert. My table mates tried a cheese snack platter and I tried the classic 1/2 lb burger. I think this might have been the best burger I have ever eaten. The snack platter had a lot of variety and plenty for two people. The entertainment was great as well. We will be back for sure

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChefCaris, Owner at LightCatcher Winery & Bistro, responded to this review, May 21, 2013
Thanks for the review - glad you enjoyed our burger! We listen to what you have to say - if there's anything else you'd like to see on the menu, let us know. Cheers.
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Fort Worth, Texas
1 review
“Left Hungry”
2 of 5 stars Reviewed May 16, 2013

The service was very slow and inattentive, the amount of food for the price we paid was ridiculous. They had no bread for anyone at 6:30. Took the food forever to get to the table and there was not enough to fill you up. The taste of the food was good, but not outstanding. My husband came hungry and I was not exactly full. For the price, not worth it!!!

  • Visited May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChefCaris, Owner at LightCatcher Winery & Bistro, responded to this review, May 21, 2013
We'd like to apologize again for the bread booboo - we had some problems that night we should have dealt with a different way, and will be from now on. Thank you for bringing this to our attention.

re your disappointment/leaving hungry.... Perhaps you might consider ordering a main course next time you visit - they offer a lot more than the appetizers.

Yes, we're more expensive than casual eateries, but still a good 20% under restaurants that offer comparable food, and in an authentic winery setting. We hope you'll give us a try again sometime.
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