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TownePlace Suites Fort Worth Downtown: Traveler Reviews

3.0 of 5
805 East Belknap, Fort Worth, TX 76102 (Downtown Fort Worth)
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TownePlace Suites Fort Worth Downtown
Ranked #11 of 100 hotels in Fort Worth
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42 reviews from our community

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Traveler rating
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Cheney, Kansas
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed March 17, 2013

What a wonderful place! The location for this hotel is perfect, whether you have activities in downtown Fort Worth, or would like to spend time in the historic Stockyards. We walked into the lobby and one of the first things I noticed was a big, beautiful glass jar with a spigot, containing iced cucumber water with slices of crisp green cucumbers. It was warm that day and this was a special treat as we checked in. Taylor was the young man who checked us in and he was very effecient and polite. Our room was beautiful~king sized bed with crisp white sheets, which was oh, so comfortable! Desk and chair with desk lamp that also has a small nightlight on it, comfortable club chair, and a large wall mounted flat screen TV. The bathroom was very pretty with granite counters and ledges and stone shelves in the shower. The hair dryer worked better than mine at home and is kept in a drawer, not mounted on the wall! There is a kitchen area with full size refrigerator, 2 burner cooktop, dishwasher, and sink, and pots, pans, plates, bowls, glasses and coffee cups. It even has storage containers for your leftovers. The breakfast in the morning was delicious~scrambled eggs, with toppings such as cheese, salsa, and jalapenos if you wish, potatoes, bacon, biscuits and gravy, waffles, assorted breads for toasting, oatmeal, cold cereal, yogurt, juices, coffee, and milk. There is a dining area inside, and tables out by the patio and pool. There is also a large beautiful gas grill out by the pool, and a seating area on the patio with a fireplace and a flat screen TV. The outside grounds are very well kept with fountains and pretty areas to sit. David helped me make our reservation, and he checked us out when we left~he is very friendly! As we left, I noticed the Beautiful water jug again~this time with cold lime water with tart limes in the bottom~It was delicious too! We will definitely stay here again when we are in the area!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask blackdogmom about TownePlace Suites Fort Worth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPSFortWorth, General Manager at TownePlace Suites Fort Worth Downtown, responded to this review
April 4, 2013
Thank you so much for the fantastic, very detailed, review! My team and I greatly appreciate all your wonderful feedback and kind words, especially Taylor and David. We're very happy that you enjoyed your stay with us and were able to take advantage of the amenities and services we have to offer at our beautiful hotel.

We hope to see you soon in the Fort Worth area!

Allie Giraldo
General Manager
TownePlace Suites by Marriott Downtown Fort Worth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Addison, Texas
Top Contributor
65 reviews 65 reviews
40 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
“Newer hotel - better than most TownePlace Suites”
4 of 5 stars Reviewed March 14, 2013

This is not your typical TownePlace Suites hotel. It is 4 stories and nicely appointed rooms. It seems to be a step up from other TownePlace Suites I have seen. The rooms are fairly large, however the bathroom is very small. There is a full kitchen with all of the cooking essentials. You can get wine glasses downstairs if needed. The rooms are very clean and most items were in working order (one lightbulb was out and the bathroom door did not completely shut).

It is on the edge of downtown. There is a trolley that runs to the Stockyards (ONLY ON WEEKENDS) that has a stop in front of the hotel. The hotel has a shuttle as well, but only runs until 6 pm. We drove to the stockyards which was about a 5 minute drive.

Room Tip: Try to get a room that does not face the railroad tracks.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Lesley L for Fort Worth
Ask Lesley L about TownePlace Suites Fort Worth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPSFortWorth, General Manager at TownePlace Suites Fort Worth Downtown, responded to this review
March 21, 2013
Thank you for such a great review! We are the newest TownePlace Suites in the DFW area and take pride of the beautiful hotel we have. I am very happy you were able to experience it first hand and also take advantage of our city's complimentary shuttle, Molly the Trolley.

I am sorry to hear about the maintenance issues in your room, I have addressed those issues with our Maintenance Department.

Thank you again and we look forward to seeing you again soon.

Allie Giraldo
General Manager
TownePlace Suites by Marriott Downtown Fort Worth
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Fort Worth, Texas
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
“Overall, an excellent hotel”
5 of 5 stars Reviewed March 7, 2013

The hotel is conveniently located. You can walk nearly anywhere in the downtown area from here. It's a few minutes away from Texas de Brazil, one of downtown's best restaurants. You can also walk to Sundance Square, the theater, and a museum or two. No need to waste gas, and you'll get to soak in Fort Worth's friendly and scenic atmosphere.

It is pet-friendly...in fact, it is very pet-friendly. Upon checking in with my dog, they gave the dog a dish, a toy, a raw hide, and some doggie shampoo.

Continental breakfast is good. They don't change it up much, but it's more than just a muffin and a banana. We're talking eggs, toast, bacon, sausage, and biscuits and gravy. Of course, they still have your danishes and donuts if you prefer.

Mondays, Tuesdays, and Wednesdays, they have complimentary dinners as well. They're actually not bad. We've had brisket, burritos, beefy nachos, and a handful of other dinners since we've been here. BIG plus: they serve complimentary Shinerbock beer with the dinner, too. All you can eat/drink. They also have red and white wine offerings.

The rooms are pretty clean. They're quite spacious, too. My family of four stayed in one of the suites that was designed for 3, and we made it happen with room to spare. Bed is very comfortable.

Overall, the service is really great. Everyone is professional and friendly. The only real complaint I've had so far is that I dropped off dry cleaning one day, and it was never picked up. This was the fault of one of the night desk clerks who assured me that it would be done by 5:30 the next day. Unfortunately, this occurred two days before I really needed these particular clothes. Everyone I've run across EXCEPT for this one clerk has been amazingly helpful.

On the other side of service, they've got some really excellent people working here. I've been in the hotel for a couple of weeks now, and I anticipate being here for another few weeks. My oldest child got sick. In casual conversation with one of the staff members, I brought this up. Surprisingly, this same staff member brought a mini gift basket by for my son with a get-well soon card, a puzzle, and some other little time-burners. One of the nicest things that a stranger has ever done...she really went above and beyond. She has consistently done so during the dinners as well. I really need to catch her name so that I can publicly commend her enthusiastic customer service. Had it not been for this particular young lady, I would've given this review 4 stars instead of 5 due to the dry cleaning mishap.

Pool, indoor gym, and conference room are some of the amenities. Also, we've taken advantage of the shuttle more than a handful of times.

Bottom line: terrific place to stay. I would recommend spending the few extra dollars to stay here if you have the option instead of on the outskirts of Fort Worth's downtown district.

Room Tip: Call in advance if you have a pet. They'll stick you in a corner room. These rooms are a littl...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 14 more reviews by MJ W for Fort Worth
Ask MJ W about TownePlace Suites Fort Worth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPSFortWorth, General Manager at TownePlace Suites Fort Worth Downtown, responded to this review
March 11, 2013
Many thanks for the fantastic review! We’re fortunate to be located in an area with lots of dining options and attractions. It’s always nice to hear when our guests are able to take advantage of that, as well as all the wonderful amenities and services that we have to offer to our guests. I'm especially happy to hear that my team, especially Jessica, who you speak about, went out of her way to make you, your family and your pet feel special and welcomed during your stay. That is exactly the level of service we all work hard to provide. I've forwarded your comments to Jessica and the rest of my team, as they will also appreciate the kind words. I have also reviewed your comments with my evening shift, to ensure we are always making an effort to provide exceptional service at all times. Your satisfaction is our top priority, and we want every guest to check out with the intent to return.

Thanks again for your review and feedback, we appreciate it very much, and we look forward to welcoming you back soon!

Sincerely,

Allie Giraldo
General Manager
TownePlace Suites by Marriott Downtown Fort Worth
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“A Clean, Comfortable Stay”
4 of 5 stars Reviewed February 24, 2013 via mobile

This was the second time staying at this hotel. The room has been very clean on both occasions and the kitchen area in the rooms are convenient. The location of the hotel is on the edge of town so not the best to walk to locations in downtown, but everything is just a short drive. I would stay at this hotel again.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask RobWam about TownePlace Suites Fort Worth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPSFortWorth, General Manager at TownePlace Suites Fort Worth Downtown, responded to this review
March 11, 2013
Thank you for the great review and for your continued loyalty. We appreciate very much your feedback and I can assure you even though the hotel is on the edge of town, it's safe to walk around.

Thanks again, and we look forward to welcoming you back soon!

Sincerely,

Allie Giraldo
General Manager
TownePlace Suites by Marriott Downtown Fort Worth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
“Spacious, clean, FREE - hot breakfast, wifi, parking, and 24 hr coffee bar.”
4 of 5 stars Reviewed February 19, 2013

Newer hotel on the northeast fringe of downtown Fort Worth. I greatly appreciated the early check in and the sincere enthusiasm of the staff. Rooms are spacious, offering a kitchenette with a cook top, sink, full size refrigerator, and cupboards stocked with essential cooking and dining ware. Room has a large flat screen tv, oversized desk, sleeper sofa, and coffee table. Bathrooms are of above adequate size with roomy vanity tops to spread out toiletries. Bathtub/shower combo has a high placed shower head with adjustable sprays. Double door closet contains extra bedding and hangers. I left the maid a note asking for extra towels and replacement of the feather pillows -returned to find eight towels and down alternative pillows. Bed was firm and extremely comfortable. Hot breakfast was very good and wide selection. 24 hour complimentary coffee bar. Very clean and well kept.
I would give this hotel a 5, but noise through thin walls and heavy slamming room doors disrupted sleep.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask lsquared67 about TownePlace Suites Fort Worth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPSFortWorth, General Manager at TownePlace Suites Fort Worth Downtown, responded to this review
February 20, 2013
Thank you very much for the great review and feedback. We are very happy you enjoyed your stay with us. It sounds like you were able to take advantage of some of the services and amenities our hotel has to offer.

Thank you again, and we look forward to having you back soon!

Sincerely,

Allie Giraldo
General Manager
TownePlace Suites by Marriott Downtown Fort Worth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Fort Worth Downtown

Also Known As:
Towneplace Suites Fort Worth Downtown Hotel Fort Worth
Towneplace Suites Fort Worth Downtown Hotel
Address: 805 East Belknap, Fort Worth, TX 76102
Phone Number:
Region: United States > Texas > Fort Worth > Downtown Fort Worth
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Fort Worth
#24 Family Hotels in Fort Worth
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our brand new all suite TownePlace Suites in Downtown Fort Worth is close to Sundance Square. ... more   less 
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