The hotel was very nice, and I would recommend it, unless you're one of those picky customers who like to have curtains on their windows. I stayed in a ground-level suite, and the first time I walked into my room, I went to close the curtains, as I wanted to change. However, I quickly realized that what I had thought were curtains, were actually not curtains, just pseudo-curtain flaps that covered a few inches on both right and left sides of the 3 foot long window. The window was otherwise covered with a highly transparent white, gauzy "curtain." As a single woman staying on the first floor with a view to the parking lot of a downtown hotel, this lack of privacy is unacceptable.
My second complaint regards the concierge staff (I and my coworkers interacted with 3 different people in this post). They seriously need to redefine their understanding of "close by." The manager told us that the office building our company was meeting at was "a football throw away." It was actually a 20 minute walk. A second person recommended we try a restaurant called T&P, saying it was only a 15 - 20 minute walk. This "15-20 minute walk" was actually 1.4 miles (we looked it up) and took us 45-50 minutes to walk there. The same concierge who told me this, also gave my friend directions to a marble slab creamery that had been out of business for 6 months. A third concierge told me, when I asked for the nearest Catholic church, told me it was really close, about a 6 minute walk. This "6 minute walk" was actually 1.1 miles and took me 15 minutes. Not bad, but way off from what I was told. Finally, one of the concierges recommended 4 of my coworkers to visit the stockyards, telling them it was a 30 minute walk. The directions this concierge gave them had these people traversing a 2.4 mile trail climbing over fences, under dilapidated bridges, and walking through the sketchiest, crime-ridden part of downtown.
Other than these issues, the hotel is in a great location, has a nice hot breakfast, and the staff is very friendly.
- Official Description (provided by the hotel):
- Our brand new all suite TownePlace Suites in Downtown Fort Worth is close to Sundance Square. ... more less
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- Also Known As:
- Towneplace Suites Fort Worth Downtown Hotel Fort Worth