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“Nice Stay, Good Property” 4 of 5 stars
Review of Courtyard Fort Worth West at Cityview

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Courtyard Fort Worth West at Cityview
3.0 of 5 Hotel   |   6400 Overton Ridge Blvd., Fort Worth, TX 76132   |  
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Special Offer
$20 Daily Credit
Ranked #40 of 101 Hotels in Fort Worth
New York
Top Contributor
88 reviews 88 reviews
72 hotel reviews
Reviews in 44 cities Reviews in 44 cities
63 helpful votes 63 helpful votes
“Nice Stay, Good Property”
4 of 5 stars Reviewed May 27, 2013

I really enjoyed my stay at the hotel. The staff was very friendly and the rooms were very comfortable. I enjoyed the breakfast. However, I was disappointed that the hotel does not give upgrades on rooms for Platinum members and they don't give breakfast for us either. Both of these things would prohibit me from staying there in the future. However, if those things are not important to someone, the place was great.

The rooms were very large and comfortable. The speed of the Internet was fast. The hotel is very convenient to the airport and to the Interstate.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, May 29, 2013
Thank you for the response. I'm glad you enjoyed the hotel. We usually do offer upgrades to our Platinum members, but without knowing the specifics of your reservation I can't say why you didn't receive one. We are also working with Marriott to figure out a why to honor our platinum guests with a complimentary breakfast. Marriott just rolled out this option for their full-service hotels and my hope is that Courtyards will soon also get this option.

Thank you again!
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69 reviews from our community

Traveler rating
    31
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    6
    4
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Pearland, Texas
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2013

Pleasant experience....really impressed by the decor and location. It overlooks the highway on the northside of the hotel. Modern design and great staff. Feels like a resort even though it is part of a hotel chain. Easily accessible from the highways. Quiet location.

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, May 13, 2013
Thank you for your kind words and choosing to stay with Courtyard. I can't tell you how great it is to hear how much our guests enjoy the hotel. We look forward to seeing you and your wife on your next stay!
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 30, 2013

This hotel never ceases to impress us.

We have stayed here once or twice a year for the past five years, and it is always clean, very well maintained, like new. It is clearly very well managed. The staff is always genuinely friendly and helpful, accommodating of any special request.

The rooms are very large and impeccably clean.

Though it's not in the most central location, being in the southwest corner of Fort Worth, we would never think of staying anywhere else in Fort Worth.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, May 1, 2013
Thank you kindly for the generously warm words about our hotel and staff. We really do strive to make each and every experience unforgetable. We understand you have many options with hotels and never want to take anyones time or patronage for granted. Thank you again and we look forward to seeing you on your next trip to Fort Worth.
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Michigan
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 27, 2013 via mobile

Large, clean rooms. Comfortable beds. Pleasant courtyard patio area. Would recommend. Spent two nights here in april2013. Close to restaurants and shopping. Bar and restaurant in lobby with limited selections. Service slow as only ne person working. Try fox and hounds bar in nearby shopping center for good bar food

Stayed April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, April 29, 2013
Thank you for staying with us during your visit to Fort Worth. We truly appreicate it. And thank you for pointing out that the service was a little slow at the Bistro. I will get wtih my staff to see if there are ways we can streamline and do some training energizers.
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Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2013

I would rate this one of the best hotel values ever. We had a large group stay here for a wedding in the area and all our party gave rave reviews of the hotel. We enjoyed the clean, modern and well appointed room and the friendly staff and nice amenities. We would recommend this hotel to anyone!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, April 22, 2013
Thank you for the kind words. The hotel staff really enjoyed having your family in for this special day.
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California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 7, 2013

Been staying here for four years, since it opened. This visit, if it had been my first I wouldn't return. Outoor patio is party central for groups visiting and drinking. If.your room faces it the close your window, ten on the sir and take a sleeping pill. Front desk unwilling (or unable?) to help guests get ther sleep. Two different nights. Two different sets of people. And the guys were using the bushes to relieve themselves......ewww! Won't return.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, April 10, 2013
I'm sorry to hear that your most recent visit was not enjoyable for you. I will looking to what groups we had in house over the past week to see if there is a way to resolve the behavior. I will also get wtih my staff to go over some training on how to handle these types of situations.

Again, i apologize for the inconvenience you experienced.
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Charlotte, North Carolina
Top Contributor
130 reviews 130 reviews
22 hotel reviews
Reviews in 40 cities Reviews in 40 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 3, 2013

Pros:
Free wifi. Clean rooms. Very pleasant staff. Freeway access. Great location near restaurants. Quiet rooms.
Cons:
breakfast isn't free, but relatively inexpensive.
"Old school" environmental units are quite irritating when it switches on

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, April 5, 2013
Hi Chef D.,

Thank you for staying with us during your recent trip and thank you even more for the positive encouragement. I will make sure to share with my staff. And we are currently looking at ways to help improve the A/C situation you mentioned. We are testing out a couple of quiet motors to see if it helps at all.

Thank you again,
Jeff E.
General Manager
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Additional Information about Courtyard Fort Worth West at Cityview

Address: 6400 Overton Ridge Blvd., Fort Worth, TX 76132
Location: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 101 Hotels in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Fort Worth West at Cityview 3*
Number of rooms: 104
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