I have never came across the exceptional service that my husband and myself received from your staff. The General Manager Melissa was a blessing.

Mary was always there with a cheerful smile and always welcomed us each morning on our way out the door and when we returned. Louise was a big help with information on ways around construction to the places we wanted to frequent.

Mike was a blessing on many occasions with helping me with the door when my hands were full and always a smile.
I enjoyed the managers reception, what a way to let the guest know that you are there for them and see them as family. The manager and I do wish I remembered her name . I am so sorry that I can't . However, she took time to come over and talk to me in person and what a delightful person.

I would like to have heard about the Fairfield company and how delightful it is to work for, as I saw all your employees show company pride. The general areas lady that did the lobby's and dining area was so prideful in her duties.

Mary and Mike went beyond the call of duty to help me when I needed one extra day.

I will always from this point forward stay at Fairfield when I go on my 2 trips each year to Texas and when I travel to any other state in my travels.

My Daughter made this reservation based upon her experience at another Fairfield Inn in the Fort Worth Area earlier this year. My wife and I arrived a day early for the reservation and the desk staff accommodated us like we were family (and with a fresh bag of popcorn too boot), providing my family two rooms together. They made sure we knew of all the amenities like a full workout room, pool and spa, laundry facilities and a continental breakfast found at only one other such Inn we have stayed. The rooms were clean and comfortable, had all the usual things found in an upscale hotel, and the rooms were cleaned daily and found to be as if we had just arrived. The only thing this Inn could do to make the experience better would be to upgrade the TVs to accommodate HD( sports channels looked out of focus). But this is a small condition when you consider the rates offered when all the similar hotels/Inns were sold out for parents weekend at TCU. We will stay here again!

Our first contact with the property was by phone from the car. We found that we were going to be able to drive straight through due to a family emergency and we called ahead to learn if we could change our reservation (using Marriott Reward Points). Mike took our call and assured us that we could and he would be waiting for us. We arrived (3:15 AM) and he quickly and quietly checked us in and within no time we were settled in our clean and very comfortable room. During our six nights in Fort Worth the entire staff was friendly and helpful. At one point we thought we would need to change from our king room to a double room and again the staff was more than willing to help us.

Our room had a small refrigerator which was nice to have. Wi-Fi was free in the room and a computer and printer was also available in lobby. It is an older property and they should be receiving a remodel soon. We were not bothered by the patches in some of the wallpaper and the surface cracks in the sink. There is an indoor pool and although we did not use it we watched lots of families enjoying it.

The Fairfield Inn breakfast is always good with lots to choose from each day. There is coffee, tea and juices (also available throughout the day). Make your own waffles, yogurts, bagels, muffins, cereals, egg and cheese muffins and fruit to name some items. A couple of days there were fresh eggs. Popcorn was available in the afternoons.

Yes, there is road construction...lots of it! Welcome to Fort Worth! There is always road construction. We found back ways in and out of the hotel so we were not bothered by the road construction nor did we hear it inside the hotel.

We'll be back in Fort Worth and would certainly consider staying here again. Thank you Mary, Mike and others for making our trip a lot easier on us.

I had a great stay with a very friendly staff. The room was super clean and the bed was a comfortable firm. The breakfast had lots of options and I was impressed with the variety. I wanted to try out the indoor pool but did not have time. Would definately stay again. Close to a lot of restaurants and shopping. The only inconvenience was the road construction.