We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Extremely helpful customer service” 5 of 5 stars
Review of Hilton Garden Inn Fort Worth/Fossil Creek

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hilton Garden Inn Fort Worth/Fossil Creek to your Saves list
Hilton Garden Inn Fort Worth/Fossil Creek
3.0 of 5 Hotel   |   4400 North Freeway, Fort Worth, TX 76137   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
The HHonors Weekend
Ranked #23 of 101 Hotels in Fort Worth
Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Extremely helpful customer service”
5 of 5 stars Reviewed 3 days ago NEW

I booked the wrong hotel and had to cancel and book at another hotel closer to my destination. The young lady at the counter was incredibly nice and understanding and immediately helped me resolve the issue. This was a beautiful hotel and the customer service was exceptional and friendly.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

128 reviews from our community

Traveler rating
    65
    38
    14
    7
    4
See reviews for
26
35
7
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Allen, United States
1 review
3 of 5 stars Reviewed 1 week ago

Good staff, Jr suite was a little bigger than I expected based on internet photos. Was warned about hot water problems at check-in, and sure enough there was no hot water, shower was very cold from the start. Pool/hot tub was clean and nice facility.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Restaurant staff was very rude and did not service well. I ordered vegetarian dish and had meat in the potato. Location of restaurant is poor as there are no other food places to eat in walking distance.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We had a pretty bad hotel experience. Despite a relatively recent lobby remodel this property is really showing its age. There were a multitude of small issues like stained sheets, a sink that wouldn't drain and a persistent musty smell but the deal breaker for us was a deafening jackhammer-like banging sound from the plumbing in the early hours of the morning. We checked out after one night and booked at the Omni downtown which was great. Probably the worst hotel experience I can recall which was surprising because I recently had a very good experience at a Hilton Garden Inn in Austin.

  • Stayed December 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella Vista, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel and friendly staff. Everything looked nice and was clean. Breakfast was good. We were there for a wedding and our group pretty much took over the hotel. It was a good overall experience. We did not utilize the pool area or other facilities, but the lobby was nice and our group pretty much took that over.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 weeks ago

Easy to find & wonderful rooms & very nice staff. Very good beds. Very enjoyable night. Right off Interstate on way to Austin. Internet was great & very clean room.Could not have asked for more. Would definitely stay there when we return.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Hill, SC, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I never met the manager, but based on his staff, they have to be top notch. The front desk was courteous and helpful. The room was immaculate. The breakfast was very good with a nice smiling staff. I would definitely recommend this hotel if you are in the area.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Fort Worth/Fossil Creek? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Fort Worth/Fossil Creek

Address: 4400 North Freeway, Fort Worth, TX 76137
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Fort Worth
#13 Romantic Hotel in Fort Worth
#23 Business Hotel in Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Fort Worth/Fossil Creek 3*
Number of rooms: 98
Official Description (provided by the hotel):
The newly renovated Hilton Garden Inn Fort Worth/Fossil Creek hotel is located just 6 miles from downtown Fort Worth in Mercantile Business Park. It is very near the major highways of Interstate 35W, Interstate Loop 820, Highway 121, and I-30, and only 18 miles from DFW Airport. The Great American Grill® serves up a hot cooked-to-order breakfast and hearty dishes for dinner and evening room service. Host a meeting and use the complimentary business center and WiFi. Swim in the indoor and outdoor pools, or work out in the fitness center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, Hilton Hotels, TripOnline SA, Agoda, Odigeo and Tingo so you can book your Hilton Garden Inn Fort Worth/Fossil Creek reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Fort Worth North Hotel Fort Worth
Hilton Fort Worth
Fort Worth Hilton

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Fort Worth/Fossil Creek, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.