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Hilton Garden Inn Fort Worth North: Traveler Reviews

3.0 of 5
4400 North Freeway, Fort Worth, TX 76137
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Hilton Garden Inn Fort Worth North
Ranked #53 of 100 hotels in Fort Worth
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77 reviews from our community

    Trip type
Traveler rating
    27
    23
    17
    5
    5
Date Rating
Plantation, Florida
Senior Contributor
41 reviews 41 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Merely average”
3 of 5 stars Reviewed January 22, 2013

The restaurant was fine for breakfast and late drink. The staff were freiendly and very helpful with directions. The room was clean.
BUT
The mattress firmness was promoted on a sign at the front desk, but my experience was that the dial-your-own-firmness feature didn't hold the firmness dialed in for me. I couldn't get the alarm on the clock to change to my requirement, and the toilet stuck in the flushing mode.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Porte, Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice Hotel and staff”
4 of 5 stars Reviewed January 20, 2013

Rooms were clean. Comfortable bed and friendly staff. Loved that the breakfast buffet included so many made to order options and was open until noon. Really nice when you are staying out late and want to sleep in. The pool and hot tub were clean. Traffic was bad on I-35 but we managed to stay off freeway and take side streets- 15 minute trip to stockyard. Front desk gave us complimentary tickets to see Casey James at Billy Bobs, which was a pleasant surprise. Definitely would stay here again.

Room Tip: rooms by stairway or elevators might be noisy
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Michael W, General Manager at Hilton Garden Inn Fort Worth North, responded to this review
January 22, 2013
Thank you for the positive comments on our hotel, we try to make every guest feel welcome and want to return, We will be undergoing a 100% renovation this year and hope you come back and see our NEW Hilton Garden Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
“Too bad they can't smell.”
2 of 5 stars Reviewed January 18, 2013

Unfortunately I have to give them a less than average review.

When I walked into the "motel" I was stunned at the smell of fried greasy food.
There grill is right next to the lobby and the greasy smell was overwhelming.

When I turned down my bed, it looked like someone had wrestled around on the sheets.
The top sheet had 6" hanging on one side and 20" hanging off the other side. I immediately asked for clean sheets.

As I walked in and out each time there were 3 or 4 young people at the desk chatting... they greeted us enthusiastically with "How are you doing?" Do you think they really care. Wouldn't a nice "good evening" be more appropriate?

The heater rattled sometimes but not always.
Wish this wasn't the case for $100 a nite but it seems more and more this is standard fare
for that price.

Oh yeah, there was a big "hole" in the middle of my mattress.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Michael W, General Manager at Hilton Garden Inn Fort Worth North, responded to this review
January 21, 2013
We appreciate your response about our hotel, the restaurnat is located right in the lobby and sometimes there is the odor of cooking, I truly am sorry that it was unplesant for you.
We have and excellent housekeeping staff and am sure the sheets were clean. I hope we changed them for you quickly. Please be assured that we always try to make all our guests feel welcome and want to return.. The bed problem was not brought to our attention or we may have been able to correct it, I know a good nights sleep is what you pay for. I hope you will accept our apology and visit with us again.
Please accept this as our invitation to return in May or June when we complete our 100% renovation. Thanks again for your comments an we look forward to your return..
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Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Dedicated Staff -”
5 of 5 stars Reviewed January 13, 2013

This a hotel for working people and it's staffed by down-to-earth, dedicated hard-working people. You mostly see the front desk and restaurant staff. These people are all terrific at their jobs. There must be good housekeeping and maintenance that you don't see because the rooms are always clean and the sinks are never clogged, Based on my twenty or so stays here, I know that if I ever did have a problem it would be addressed right away.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canton, Michigan, United States
1 review
“Best Hotel stay in years!”
5 of 5 stars Reviewed January 10, 2013

The adjustable mattress made for the best traveling nights sleep I have ever encountered. Clean room and bathroom. The room was made up every day, and was ready for another good nights sleep. The only problem I had was with the room coffee service. Had a great stay!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Garden Inn Fort Worth North

Also Known As:
Hilton Garden Inn Fort Worth North Hotel
Hilton Garden Inn Fort Worth North Hotel Fort Worth
Hilton Garden Inn Fort Worth
Hilton Fort Worth
Fort Worth Hilton
Address: 4400 North Freeway, Fort Worth, TX 76137
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 100 hotels in Fort Worth
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Fort Worth North hotel is located just 6 miles from downtown Fort Worth in Mercantile Business Park. It is very near the major highways of Interstate 35W, Interstate Loop 820, Highway 121, and I-30, and only 18 miles from DFW Airport. The Great American Grill® serves up a hot cooked-to-order breakfast and hearty dishes for dinner and evening room service. Host a meeting and use the complimentary business center and WiFi. Swim in the indoor and outdoor pools, or work out in the fitness center. ... more   less 
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