We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Fort Worth Hotel and Spa: Traveler Reviews

3.5 of 5
1701 Commerce St., Fort Worth, TX 76102 (Downtown Fort Worth)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Sheraton Fort Worth Hotel and Spa
Ranked #49 of 100 hotels in Fort Worth
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

263 reviews from our community

Traveler rating
    51
    85
    73
    37
    17
See reviews for
Families
31
 
Couples
65
 
Solo
20
 
Business
98
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Atlanta, Georgia
Top Contributor
70 reviews 70 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
16 helpful votes 16 helpful votes
“E for effort”
3 of 5 stars Reviewed February 13, 2013

The Sheraton Fort Worth Hotel and Spa is a really nice hotel with all the amenities one would desire in a hotel. The layout of the hotel seemed to be a bit confusing but, its modern decor made up for it. The rooms are clean and comfortable. I had a couple of issues with housekeeping that were resolved. I thought the staff was very friendly and tried to do their best but it was apparent that they needed more training; from food servers to housekeepers. This hotel has potential but has a ways to go before they can charge the higher rates of the other properties in the area. If the Omni Fort Worth is available at the same price I would suggest staying there. It is by far a more upscale hotel.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Connoisseur72 for Fort Worth
Ask Connoisseur72 about Sheraton Fort Worth Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa S, Manager at Sheraton Fort Worth Hotel and Spa, responded to this review
February 19, 2013
Thank you so much for taking the time to complete the review. We are glad you found the staff to be friendly. We always use feedback to improve things. We hope you will come back and stay with us again.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Indoor pool/hot tub”
4 of 5 stars Reviewed February 10, 2013 via mobile

This is good hotel for the price near the convention center. It's not that close to Sundance Square, but there is a free "Molly Trolley" that stops directly in front of the hotel every 12 minutes that runs to Sundance and back and a few other stops. Indoor pool/ hot tub is a definite plus.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jussayun about Sheraton Fort Worth Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa S, Manager at Sheraton Fort Worth Hotel and Spa, responded to this review
February 19, 2013
Thank you for your response. We appreciate you taking the time to talk about some of the amenities you enjoyed during your stay. We are glad you enjoyed your stay and hope to see you again in the near future.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Mddle of the Road”
3 of 5 stars Reviewed February 10, 2013

Upon arrival, the front desk was friendly, not overly informative about amenities however nice. The decor and cleanliness of public areas was acceptable however not over the top. My room on the concierge level was spacious. The bathroom was small with a door that opened and almost hit the toilet, showerhead in the tub/shower was slightly higher than eye-level. Had to duck down for a rinse of the bald spot! Breakfast buffet in the restaurant at $16.99 or so was not fresh and tasty, a bit stale and mushy potatoes. When I asked for a menu, I was dissuaded from ordering a menu item. Well, if the buffet was less than satisfactory, I am sure the menu would have provided some of the same! The restaurant most likely in need of some overhaul attention.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask jdwone about Sheraton Fort Worth Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa S, Manager at Sheraton Fort Worth Hotel and Spa, responded to this review
February 28, 2013
Thank you for writing a review. We appreciate your feedback. We do have a new restaurant manager who has wonderful experience and a Sheraton background. We hope you will come back and stay with us again in the future.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“never again”
1 of 5 stars Reviewed February 3, 2013

This was by far the worst hotel I have ever stayed at. We were booked there as part of a Fam Trip to Texas to attend the Go West Summit.

Rude staff during check in, dirty rooms (peanuts on the floor when I entered the room), noisy due to the train station in front (slept 1.5 hours during the night) and breakfast was apart from the fresh made eggs from the live cooking station, less than average

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Rajko C for Fort Worth
Ask Rajko C about Sheraton Fort Worth Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa S, Manager at Sheraton Fort Worth Hotel and Spa, responded to this review
February 19, 2013
Thank you for your response. We apologize for the experience you had. We are working constantly to improve things at the hotel . Did you let us know you had issues so we could have the opportunity to improve your stay? We always want to resolve an issue and have the opportunity to turn things around.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Fort Worth hotels

Holiday Inn Dallas DFW Airport - South
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1027025?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hyatt Place Ft. Worth Historic Stockyards
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d574782?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
BEST WESTERN Fort Worth Inn & Suites
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d249793?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Stockyards Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d114952?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hilton Garden Inn Fort Worth Medical Center
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2533205?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Arlington, VA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“overall good, but not lately”
4 of 5 stars Reviewed February 1, 2013

I stay in this hotel several times a month for business. It is over all very good in many ways: clean, comfortable, and the staff is especially helpful and friendly. Lately, though, they have been really slipping in basic amenities. They said they were out of regular coffee (and it's Starbucks you can make in your room, one of the best things about the hotel) but also I had very little toilet paper, no Kleenex, missing soap. I made do with things I had with me but this is so annoying! It's a pain to ask for it because you never know then they will come knock on your door and I usually just want to go to sleep or nap... I really hope they get their act together!

Stayed January 2013, traveled on business
Was this review helpful? Yes
Ask jevol about Sheraton Fort Worth Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa S, Manager at Sheraton Fort Worth Hotel and Spa, responded to this review
February 19, 2013
Thank you so much for your review. We are always working to improve things at the hotel. We apologize for the lack of guest supplies. We had an order that was delayed in getting delivered. Please let me know the next time you come back.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holiday Inn Express Hotel & Suites Fort Worth Downtown
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Fort Worth
Trendy
Staybridge Suites West Fort Worth
Staybridge Suites West Fort Wort... 5.0 of 5 stars 104 reviews
Romantic
Stockyards Hotel
Stockyards Hotel 4.0 of 5 stars 97 reviews
Luxury
Grand Hyatt DFW
Grand Hyatt DFW 4.5 of 5 stars 477 reviews
Near the beach
Residence Inn Fort Worth Cultural District
Residence Inn Fort Worth Cultura... 4.0 of 5 stars 77 reviews
Show Prices ABS:HotelCheckRates-d1465151?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d114952?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d122703?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d543350?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Fort Worth hotels
Hilton Fort Worth 4.0 of 5 stars 311 reviews Omni Fort Worth Hotel 4.5 of 5 stars 390 reviews Holiday Inn Express Hotel & Suit... 4.5 of 5 stars 92 reviews Embassy Suites Fort Worth Downto... 4.5 of 5 stars 312 reviews
Show Prices ABS:HotelCheckRates-d98849?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d777199?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d483873?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d647565?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 100 hotels in Fort Worth, ranked by popularity

Been to Sheraton Fort Worth Hotel and Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Fort Worth Hotel and Spa

Also Known As:
Sheraton Fort Worth Hotel Fort Worth
Sheraton Fort Worth
Sheraton Fort Worth Hotel
Fort Worth Sheraton
Address: 1701 Commerce St., Fort Worth, TX 76102
Phone Number:
Region: United States > Texas > Fort Worth > Downtown Fort Worth
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 100 hotels in Fort Worth
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Fort Worth Hotel and Spa offers an ideal location in the city's vibrant commercial and hospitality sector less than a block from the state-of-the-art Fort Worth Convention Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Travelocity, Expedia, Orbitz, Booking.com, Hotels.com, Venere and Tingo so you can book your Sheraton Fort Worth Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Fort Worth Hotel and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Fort Worth Hotel and Spa
Enter dates & see best prices* (from our partners)
Show Prices