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“Impecable Service” 5 of 5 stars
Review of Holiday Inn Dallas DFW Airport - South

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Holiday Inn Dallas DFW Airport - South
3.0 of 5 Hotel   |   14320 Centre Station Drive, Fort Worth, TX 76155   |  
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Ranked #8 of 100 hotels in Fort Worth
Alpharetta, Georgia, United States
1 review
“Impecable Service”
5 of 5 stars Reviewed November 14, 2012

Great hotel and service. The staff at this hotel will go out of their way to deliver service that exceeds your expectations. Would definitely stay again, again and again. The night before my departure, my husband called to ask if he could get something special (chocolate) sent to my room with a note. The staff member stated he would take care of and don't worry about it. My husband asked how can I pay you and he responded "no problem" for he will take care of it. He ended up buying a bag of M&M's (my favorite) that made my night so special.

Wow, what customer service. The conversation and action by the team at the hotel has made it to a life long impression that I will to tell everybody how wonderful the team at the Dallas Forth Worth Holiday Inn was.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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380 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 13, 2012

Lovely hotel, friendly staff, wonderful location for catching flight at DFW. Drive-thru Starbucks right around the corner as well as McDonalds and several other restaurants, a gas station (to gas up that rental car) and easy access to freeway. Would definitely stay again!

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arlington, TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 8, 2012

I worked with the staff for a few months planning this Preacher's wives study weekend. It was a wonderful experience. They were so accommodating. In the past (another state) organizing the same type weekend seemed to be a huge hassle, things that were contracted for the weekend were not honored. This facility didn't seem to know the word NO, they honored everything we contracted and didn't act as if it was a hassle. They met and exceeded my expectations!!! We will return next year for the same weekend meeting. I will HIGHLY recommend this facility to anyone for meetings or just an overnight stay.

Stayed November 2012, traveled on business
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2012

Due to a flight delay, we missed our connecting flight home and the airline put us up overnight in this hotel. From the shuttle drivers to the desk clerks, this was the kindest, most gracious and accommodating staff I've ever experienced! They arranged transportation for us to get food late at night, went and got toiletry items (toothpaste) that they had run out of, and just were so helpful! The hotel was very clean with kinda funky modern decor, bed was comfy, room was quiet and the breakfast was good and they serve Starbucks coffee. It was the silver lining to what could have been a frustrating situation. Many thanks and kudos to the staff!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed October 31, 2012 via mobile

Rigo picked us up at airport. Very kind & funny! He got on the phone right away and asked the bar to stay open for us. Due to a late flight we missed our next flight. We were stranded without our bags. The workers at the hotel got us everything they could. Bartender very nice, did not act put out at all for having to work late. Rooms extremely nice & clean. I would stay there again!!!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed October 24, 2012 via mobile

Amazing experience. The hotel was super clean, super friendly, The area is sorrounded by a beautoful area and many spots to go and Thanks to The great Customer Service that Gloria and Rigo provided o Will deff stay here again Thank You!,

sincerely, Denisse M. =)

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
Top Contributor
67 reviews 67 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed October 22, 2012

I stayed here for just one night layover because of a transit in Dallas between my flights from Denver to Washington DC.

This hotel is one of the best Holiday Inns that I have stayed in! It is brand new. The rooms are very large and have all the up to date amenities and mod-cons.

The hotel also provides a free shuttle service to and from DFW airport. Unfortunately, when we arrived at DFW airport late in the evening, we did not know where was the correct place to look for the shuttle. There was a "courtesy phone" at the airport arrivals area. When we dialled the number for "Holiday Inn" on the courtesy phone to ask about the shuttle, we were given a list of 7 Holiday Inns to choose from, but NOT this particular Holiday Inn. So, we could not find the information we were looking for, and finally we took a cab, which was quite pricey.. $30 including tips. This is a hefty extra price to pay, considering that the hotel room was only $98 for 2 persons per night.

Check in was speedy and efficient. There were some restaurants within walking distance from the hotel.

We took the shuttle back to DFW early next morning.

We will definitely stay here again if we next come through Dallas/Fort Worth... but we WILL make sure we know where to board the shuttle!!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Dallas DFW Airport - South

Also Known As:
Holiday Inn Dallas Dfw Airport - South Hotel Fort Worth
Holiday Inn Dallas Dfw Airport - South Hotel
Holiday Inn Fort Worth
Address: 14320 Centre Station Drive, Fort Worth, TX 76155
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Fort Worth
#8 Best Value Hotel in Fort Worth
#19 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dallas DFW Airport - South 3*
Official Description (provided by the hotel):
Dallas - Fort Worth Airport Hotel Offers Ideal Location Welcome to the Holiday Inn Dallas - Fort Worth Airport. Lodging at our Fort Worth hotel puts you close to many area businesses and attractions. In addition, we are just a mile from the Dallas - Fort Worth International Airport (DFW). Vacationing families enjoy staying at our DFW hotel because of its close proximity to area attractions in Fort Worth. Our hotel is within just a few miles of famous Six Flags Over Texas, offering thrills for all ages. Other nearby attractions include the Dallas Cowboys' Stadium, Texas Motor Speedway, the Kennedy 6th Floor Museum, Grapevine Mills Mall, Lone Star Horse Racing Park and the C.R. Smith Aviation Museum. Business travelers enjoy staying with us because of our location near the Arlington Convention Center. Our Fort Worth Airport hotel is also close to corporations and businesses that include American Airlines, Regent Aero Space, GM, Chase Bank, Pfizer and State Farm. Whether for an overnight business stay or a week long family vacation, you can enjoy our many amenities to make you feel comfortable. For your convenience, our complimentary hotel shuttle travels to the Dallas - Fort Worth International Airport and within four miles of our accommodations. Other amenities include an outdoor pool, high-speed Internet access, an on-site restaurant, a convenience store and fitness center. Reserve your hotel room in Fort Worth, TX today. ... more   less 
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