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“Fine for one night, but slow Internet for the price” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Fort Stockton

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Holiday Inn Express Hotel & Suites Fort Stockton
2.5 of 5 Hotel   |   2915 W Dickinson Blvd, Fort Stockton, TX 79735   |  
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Ranked #6 of 15 Hotels in Fort Stockton
Dallas, Texas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Fine for one night, but slow Internet for the price”
3 of 5 stars Reviewed March 4, 2013

My husband and I stopped here for the night on our way from DFW to Big Bend. We needed a place that had a decent Wi-Fi connection as we were still needing to do some remote work before going off the grid in Big Bend.

My two negatives for the place was the Internet connection was slow and the quality of the exercise room was poor.

I tried to use the exercise room and even saw another guest on the treadmill, but the elliptical was really substandard and I gave up trying to use it. Plus, the room was hot and the remote to the gym TV was missing.

Pluses: great hot breakfast, nice clean rooms and modern bathrooms, and close to Wal-Mart for getting supplies for the road.

Breakfast included warm cinnamon rolls, pancakes, sausage patties, eggs, biscuits and gravy, bagels and cream cheese, English muffins or toast, yogurt, hot or cold cereal, orange juice, and of course coffee.

I just wish for the money we paid that we had a higher quality Internet connection for business use, and a nicer exercise facility.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, March 18, 2013
Dear Erin H,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our room, bathroom and breakfast.

However, We’re sorry for the poor internet connection and the fitness center. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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95 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Abilene, Texas
Top Contributor
77 reviews 77 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed February 10, 2013

Stopping for a night and only need a bed? Then, this is an average accommodation. I certainly would not return for an extended stay. I debated giving a terrible "1 dot" rating, but, the people are nice and for that reason only do I upgrade them to "2 dots" for a poor rating as based on my own experience as a long stay guest.

The guests' laundry dryer has been broken for 3 or so months. No management should allow that. It doesn't matter whose fault it is or whose obligation it is to have had it fixed. Don't hold your guests hostage on things like that. We need service, not excuses. My experiences going to the coin-operated 24 hour laundry in Fort Stockton were not ideal either.

If the suites are all alike, the little wash basin for dishes is about the capacity of one gallon. You can't wash dishes without slopping water all over the place. So, what to do? You got it. Washed my dishes in the bathroom sink. Not exactly ideal, but, necessary.

I've stayed at quite a few Holiday Inns/Expresses in my days on the road. I've not had the experience in any others of not being able to sleep because the guests in the room next to me snore. It was almost like they were IN my room. Same with TV. Consequently, I had to run the heater fan all night for some white noise to help drown out, but not totally eliminate, the noise from next door.

Again, the people are kind. No complaints there. And because of their kindness, it was difficult for me, but, I relocated to another hotel in Fort Stockton and am glad I did. Now, I've got more room, at less cost, a big sink for my dishes, better and consistent internet. (Oh. I forgot that. The connection at the Holiday Inn would come and go. I never knew if I'd have something important in progress where I needed a good signal that it might just evaporate and lose a connection.) I wish I'd started where I am, instead of the Holiday Inn.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, March 5, 2013
Dear Howie G,

Thank you for taking the time to relay your comments regarding our property during your recent stay. I am glad that you found our facility clean. I’m dismayed to learn that we fell short of your expectations. We will certainly work on the points that you have raised to ensure we are able to deliver an exemplary hotel stay experience. Your review will be used to reconsider improvements needed and I hope that you can give us a chance to show what we have done.

Sincerely,

Irish V.
Case Manager
IHGCare
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Travelers are raving about these Fort Stockton hotels

Houston, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2013

Spent one night in Ft. Stockton driving from AZ to TX. Good location, away from I-10 and set back from the street. Easy to get in and out. Restaurants and shopping nearby.

The room was much bigger than a normal two bedroom suite. Our stay was quiet and the staff was very friendly. The breakfast was great!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Top Contributor
236 reviews 236 reviews
37 hotel reviews
Reviews in 92 cities Reviews in 92 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed December 20, 2012

We stayed 2 different nights one going to Arizona and the other returning from Arizona. The staff was friendly and efficient. The room was very clean and spacious. We liked having the refrigerator and microwave to store and enjoy our snacks. Breakfast was great. Eggs, ham, biscuits with gravy, fruit, muffins, bagels, sweet rolls, pancakes, good coffee and a pleasant room to sit and enjoy our breakfast. We did not have any issues with noise. Oh, and the cookies that were available when we arrived were a nice tough. Definitely recommend.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spain
Top Contributor
363 reviews 363 reviews
88 hotel reviews
Reviews in 121 cities Reviews in 121 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed December 20, 2012

Well we had a good overnight stop. Big king room/suite, in fact enormous room.
We were right by the breakfast room on the ground floor and that made it easy for breakfast in our room.
Good breakfast and good parking. Good wifi.
.Easy to find.
Not good for local restaurants---get a take in from Domino's.
I would stay again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 10, 2012

I loved our stay! The service is great. The rooms are really big and clean. The beds are so comfortable and the sheets even smelled so fresh. In the morning there is a nice breakfast buffet and fresh coffee. I would definently recommend this place to anyone!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 24, 2012

I stopped for one night on route to the Guadalupe National Park. The staff were very friendly and breakfast was typical HI express. I found the hotel clean and smart and didn't have any noise issues that others have reported. I was very disappointed with the comfort of the bed. It seemed to have a thick plastic sheet on the matress which was quite noticable and unlike other hotel matress protectors.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Fort Stockton

Address: 2915 W Dickinson Blvd, Fort Stockton, TX 79735
Phone Number:
Location: United States > Texas > Fort Stockton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Fort Stockton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Stockton 2.5*
Number of rooms: 314
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express & Suites Fort Stockton, Texas, home of Paisano Pete, the Worlds Largest Roadrunner . This is the perfect location for business or pleasure, offering our 'Hot Breakfast Buffet' to start your day! If you're here for pleasure you are just minutes away from Annie Rigs Museum, Historic Fort Stockton & Museum, and the Historic Downtown District, and don t forget to cool down at the Grey Mule Saloon. Less than 2 hours from the hotel you can explore Big Bend National Park, Marathon Basin, and Emory Peak at the Chisos Mountains.Located only a mile from the Pecos County Airport and the Pecos County Golf Course, the Holiday Inn Express Fort Stockton is the perfect place for you. RTTC, Firestone/Brigestone, Chapparal, Larrat Corporation, Pecos County Memorial Hospital, and Mesa Vineyards are just a few of the companies that do business in the Fort Stockton area.Relax in your own elegant room featuring stylish décor and amenities, free wired and wireless high-speed Internet access, and the best night s sleep you ve had in weeks. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to Fort Stockton a success. ... more   less 
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Holiday Inn Express Hotel And Suites Fort Stockton

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