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“Convenient to the casino” 3 of 5 stars
Review of Kickapoo Lucky Eagle Hotel

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Kickapoo Lucky Eagle Hotel
3.5 of 5 Hotel   |   768 Lucky Eagle Drive, Eagle Pass, TX 78852   |  
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Hotel amenities
Ranked #4 of 15 Hotels in Eagle Pass
san antonio
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
“Convenient to the casino”
3 of 5 stars Reviewed October 20, 2013

In all fairness, the hotel has only been open a few weeks so I hope that the kinks will be worked out. Our room was a corner suite overlooking the parking lot and the entrance to the casino. The room arrangement wasn't actually a suite in that there wasn't a seperate room just artful use of wall dividers to create some division of space for the coffee/microwave area. The bed was comfortable but the linens aren't high thread count and the pillows are foam. Bring a shower cap and make sure that you put down plenty of towels before you exit the shower -- the shower doesn't have a door and it's not in the tub so water gets all over the floor when the shower is in use. Also, the door to the bathroom is glass-paned (although frosted glass) so the light from the bathroom will spill into the sleeping area.
The room was scrupulously clean and the AC works very, very well. The fitness area has state of he art equipment.

Room Tip: Ask for a room with a view of the river.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2013

We spent our first night in the new hotel. It is convenient to the casino. But there were some problems. I wanted a break from the casino and came up to watch Showtime at 8:00 PM Sunday. The channel wasn't working. I called Guest Services, Housekeeping, and the Bell Desk and got no answer. I never did get Showtime running. We put out a card for breakfast room service, and the card was still on the door when we turned in late Sunday night. We found it still on the door in the morning. We got no answer again calling Guest Services and Room Service. We also feel the comps and "Lucky Bucks" are a little too complicated to be easily used.

We were happy with the Buffet and the variety of food outlets. The prices are decent.

I did wonder where we would have stashed the food from room service as there was no table and only one desk chair and one stuffed chair. Eating in the room would have been a challenge.

We did speak to the hotel manager when we checked out. We hope all this is growing pains and if we make another visit, things get better.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tx
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 20, 2013

had a very nice experience here ...convenient to casino..did not have to drive anywhere .the reservationist was very nice and tried to find us a room closer to the casino..but couldn't :( ...it was nice that we could take a break from gambling and come back down later ...
we paid over 100$ for a handicapped accessible room ....we will be back ...

2 beds ...higher than an '''at home''' bed for some
5 pillows plus bolster pillow per bed
cabinet---tv ..deep drawers..1 door with shelves...safe ..
desk with chair
cabinet--- with one drawer...door with shelves...refridgerator..coffeemaker..
closet--sliding door...lower rod...higher rod ...hangers
ironing board...iron
1 chair
curtains had extra long plastic rods with circles on bottom for open/closing..
bathroom --door opened OUT into room (I didn't care for that)
roll in shower with seat ..bars ...2 shower heads..one permanent..one handheld ..
sink open bottom
hair dryer
toilet with bars
only had 3 bath towels ...3 washcloths ...no handtowels ..
2 phones ...1 on night stand ...1 in bathroom
alarm clock
adequate lighting
alot of empty channels on t.v. ...they should remove so you don't have to scroll thru them looking for a channel/show ....and they should have a channel guide in the room
doorbell
nice artwork throughout
souvenir shop
pool being built ...gonna be small
nice lobby area
no pets

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kickapoo Lucky Eagle Hotel

Address: 768 Lucky Eagle Drive, Eagle Pass, TX 78852
Phone Number:
Location: United States > Texas > Eagle Pass
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Eagle Pass
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kickapoo Lucky Eagle Hotel 3.5*
Number of rooms: 249
Official Description (provided by the hotel):
Relax and enjoy a fresh new hotel experience at the full service destination hotel Kickapoo Lucky Eagle Hotel awarding hotel and casino guests’ unparalleled luxury and comfort. Reserve your stay with us and select from 249 well-appointed spacious Suites and guest rooms with surrounding views of the Rio Grande and Lucky Eagle Casino. Feeling lucky? Just a few steps away guest have the option to enjoy all the thrills of the expanded and stunningly beautiful Lucky Eagle CasinoSelect from 249 beautiful and spacious guest rooms and panoramic view suites awarding an escape, right here in the heart of Texas ... more   less 
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