My husband and our 2 toddlers stayed here because we had a funeral to go to in DeSoto. The kids and I ended up having to stay back because one got sick, so we ended up spending more time in the hotel than anticipated. First of all, our room was filthy. The chairs had stains and they were tattered. The restroom had a major leak. While lying in bed with my toddlers, water started pouring from the restroom vent. I tried calling front desk, but couldn't because NEITHER phone worked in my room. In a panic, I opened the door and asked a couple of passersby to call for help from their room. They did and no one came. Then, I looked around the room and found the hotel's number, called from my cell and notified woman at the front desk. Her reply was, " Maintenance won't be here until Monday or Tuesday." I then had to ask her for a new room. She said yes, but didn't ask if I needed help. She didn't even send up a cart after I requested one. I ended up having to call an in-law for help. (Someone who was even staying at the hotel). Also, if you want a late night snack, don't rely on the vending machine because it doesn't work. DO NOT STAY HERE!
- Official Description (provided by the hotel):
- Located on the service road of Interstate 35-E (at Pleasant Run Rd, Exit 415), our newly opened 100% Non-Smoking property has easy access to many destinations. Less than 13 miles to Downtown Dallas, Cedar Hill, Lancaster, or Waxahachie; we are in a prime location for your travel needs. Our amenities include our Free Bright Side Breakfast™, indoor pool, fully equipped fitness center, business center, guest laundry facilities, free USA Today newspapers, meeting space, and complimentary wireless high speed internet access throughout. Our facility provides indoor entrances to our spacious guest rooms and suites, in room irons with full size ironing boards, refrigerators, microwaves, hair dryers, alarm clock radios, and coffee makers with free coffee in every room. wake up on the bright side®. ... more less
- Reservation Options:
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