I stayed here with my boyfriend and my dog so he could visit some friends in Oklahoma. We got there on a Firday and the room was really nice. They $75 for a pet is kind of pricey but I was willing to pay because I don't ever board my dog. We were all woken up around 2:30 am by my dog running around cause she could hear people. Well that was just a start. It got louder and louder and they were running from room to room and pretty much not caring about others in the hotel. I called the night auditor and he explained to me that a bridal party had just gotten back so I excused the noise for a little while. After about 30 minutes I couldn't stand it so we took my dog to go outside. As he walked her I went to speak with the night audit and he was very nice yet nothing happened about the noise so we left our hotel room around 3 am to go get food cause we had nothing else to do since we couldn't sleep. After returning at 4am the noise was still going on and never calmed down. I was so tired I passed out. The next morning there was a note under my door with a $5 starbucks card and a short note on plain paper. No letterhead, no real signature so unapologinic. What am very unhappy with my stay or at least the actions that were not taken. I mean since I didnt sleep a free or discounted rate would've been great. Or a refund on my pet deposite because I did pay for her to stay and not to get woken up inturn waking me up which never happens
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton® Denton hotel is an all-suite Denton hotel set on beautiful Unicorn Lake and just minutes from many Denton attractions and events, including Texas Motor Speedway, Denton Civic Center, and the University of North Texas. Get complimentary full hot breakfast, complimentary high-speed internet, and an evening manager's reception with a complimentary light meal and beverages every Monday through Thursday evening. Our hotel spacious suites feature a fully equipped kitchen with full-size refrigerator, coffee-maker, microwave, and dishwasher, Separate living and sleeping areas, and complementary parking. ... more less
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