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“horrible service....” 1 of 5 stars
Review of Old West Cafe

Old West Cafe
1020 Dallas Dr., Denton, TX
(940) 382-8220
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Ranked #1 of 302 Restaurants in Denton
Certificate of Excellence 2014
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Lewisville, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“horrible service....”
1 of 5 stars Reviewed December 16, 2013

The food and the waitress was great....but the host seating people down was horrible. We arrived at 11am and did not get seated down till 12:42 and many other people where being seated before us. She did not care and could of sat us down on a 4 top table and added a extra chair, but she did not offer that till I screamed and yelled to be seated. She lied and told me wait time was 30 mins and it was an hour and 42 minutes. Just because of the service I will never go back again and will suggest to everyone I know its horrible customer service. I did take care of my waitress and gave her a $20.00 tip merry christmas.

  • Visited December 2013
    • 4 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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133 reviews from our community

Visitor rating
    92
    32
    4
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Bryan, Texas
Top Contributor
52 reviews 52 reviews
17 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
“Good food, bad coffee”
3 of 5 stars Reviewed December 14, 2013

We had breakfast at the Old West cafe. It was very busy when we were there. The tables were so close together that it was loud and hard to hold a conversation. The food was good, but the coffee was terrible.

  • Visited October 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
18 reviews 18 reviews
12 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Best breakfast in town”
5 of 5 stars Reviewed December 3, 2013

This spot is a real treat for breakfast. It's portions are large and taste great. The price you pay for a hearty meal is not bad at all for what you get - less then ten bucks a plate. My only suggestion is to get their early. The wait can be long on the weekends and parking is tight.

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San Antonio, Texas
Top Contributor
73 reviews 73 reviews
35 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
“Good food”
4 of 5 stars Reviewed October 11, 2013

Food was very good. Pancakes are the best! Service was good. Not the cleanest place but its a hole in the wall place with great food. I will be back!

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Dallas, Texas, United States
1 review
“they failed last health inspection with a score of 64”
1 of 5 stars Reviewed October 4, 2013

they make alot of money here / why do they fail health inspections / why is place so nasty ? Seating , walls , and floors are terrible . Place so busy / no respect for patrons . Call city to verify failing inspections ,

  • Visited September 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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