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93 - 98 of 221 reviews
Reviewed January 13, 2015

The staff at this hotel are beyond amazing. From the moment we walked in we felt personally welcomed and cared for. Sheea, the Director of Operations, went out of her way to ensure that we had the needed transportation for our visit. She took personal responsibility for the ease and quality of our stay; such an honor to be her guest. The hotel lobby and bistro are great as a casual, comfortable gathering place. I travel regularly for business and this was indeed a memorable stay!

Date of stay: January 2015
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Leanne B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jay D, General Manager at Courtyard by Marriott Denton, responded to this reviewResponded January 14, 2015

Thank you so much for taking the time to write such a wonderful review. I am so delighted to hear that all our staff and especially Sheea took such great care of you during your stay. I will be sharing your comments with our staff, they will be thrilled to see them. Thanks again and we look forward to serving you on future visits to Denton.

Sincerely,

Jay D.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2015

Could have stayed with my brother 4 miles away for free. Stayed here because my daughter had an earlier accident and we wanted to get her into a hot tub. Tub was cold and staff did nothing to get it going. I pushed and the manager was called. Even though I had spent $76 for bathing suit and paid for a room, the manager would only offer $20 discount. I did not want a discount, I wanted an effort made to fix the hot tub. Finally after several visits to the desk, they made an attempt, after we ran out of time.

Date of stay: January 2015
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank James D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jay D, General Manager at Courtyard by Marriott Denton, responded to this reviewResponded January 10, 2015

Thank you for taking the time to review our property. I greatly apologize for the hot tub being out of service during your stay. Unfortunately we were waiting for a part to arrive which was delayed due to the holidays. I spoke with you and we agreed to a different resolution than is represented in your review. We do hope you will give us another opportunity to serve you on your next visit to Denton. Thanks.

Sincerely,
Jay D.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2014 via mobile

It was good. Everybody was sweet. Only had to wait once for front desk. Room was good. Bistro was good for breakfast. Get the online breakfast from the website. The hotel is in a good area. Room was clean and spacious. We had one of the suites for a good price.

Date of stay: December 2014
Trip type: Traveled with family
Thank Brian W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jay D, General Manager at Courtyard by Marriott Denton, responded to this reviewResponded January 14, 2015

Thank you so much for taking the time to write such a wonderful review our property. We are so glad to hear our hotel and amenities met your needs. We greatly value your feedback and look forward to serving you on your next visit to Denton.

Sincerely,

Jay D.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2014

The hotel staff made me feel good to be there. Breakfast is delicious and the stay is overall comfortable. I would recommend it. Definitely, a very safe choice. They accommodate to most requests even if they are not typical.

Date of stay: December 2014
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank Oday S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 1, 2014

We stayed a couple of nights during the Thanksgiving holidays and loved our hotel. The room (a double Queen) was HUGE compared to most other rooms of the same type. It came complete with fast Wi-fi, coffee maker, fridge, desk, etc... The beds were very comfy and we all slept great!

We had one issue the first night with the AC not kicking on, but the staff promptly came up and addressed the issue AND gave us complimentary breakfast coupons for the next morning for our troubles.

The breakfast is made to order and was delicious and plentiful -- nobody walked away hungry!

Overall, a great place to stay when you're in the Denton area.

Date of stay: November 2014
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank AlanGardnerTexas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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