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“Our only complaint was mold in the bathroom. We told the...” 3 of 5 stars
Review of Days Inn Denton

Days Inn Denton
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Days Inn Denton
2.0 of 5 Hotel   |   4211 I-35 North, Denton, TX 76207 (Formerly Travelodge Denton)   |  
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Ranked #20 of 24 Hotels in Denton
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75 reviews from our community

Traveler rating
    6
    20
    19
    17
    13
See reviews for
30
12
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Nashville, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 30, 2012

I selected this hotel based on claims that the property was "Refreshed and Rejuvenated" as well as a special running on the Days Inn website.

When we go there the representative was confused about our reservation and initially told us they were over booked. He was then able to find a room (on their smoking floor). When the elevator opened the smell of smoke hit us so hard we couldn't even go in the room. After another trip down to the lobby we were given another room on the first floor.

This room was the worst I have seen in a long time. There was a hair on toilet and a burn mark on the comforter. There was also the overwhelming must smell and the carpet that looked as if it hadn't been vacuumed in at least a week or two.

The one bright side to our stay was the customer service. The overnight worker (although a little confused) was very friendly and apologetic. We were able to leave that night to find another hotel. The next morning the manager called us and apologized for our experience. She also made sure that our refund was processed quickly.

Room Tip: If you choose to stay here make sure you are not on the smoking floor.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priscila R, Front Office Manager at Days Inn Denton, responded to this review, February 23, 2013
Thank you for your review, as we value feedback from our guest. I do sincerely apologize that your stay was not satisfactory as you, or we have intended it to be. We are taking your review very seriously and intend to work very hard to improve on each of your concerns. On the other hand, I am pleased to hear that our staff and manager provided you good customer service. Your feedback is very important to our team. This helps us create better accommodations for guests, as yourself and for our future guests. It is my hope that you would return in the future so that we may install your trust and appreciation of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Land, Texas, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 24, 2012

It was ok. We booked a king room non smoking, but got a double smoking.It was a NASCAR and a UNT football game weekend. It was clean. Kind of noisy on the front side(it faces I-35)so try and get a room on the back side. If smoke bothers you stay off of the third floor.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Molly A, Front Office Manager at Days Inn Denton, responded to this review, November 26, 2012
We thank you for your business. I hope you will stay with us again. Feel free to contact me directly at days4211@gmail.com to ensure you a more comfortable stay. We appreciate your input and look forward to your future stays with us.
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CROSSROADS
1 review
2 of 5 stars Reviewed November 15, 2012

We booked our room and upon arrivaal we were told that they were overbooked and didnt have the room we ordered. When they gave us our new room it wasnt the room the person told us it was so we had to go back to the front desk and get another room. They told us that the next day we would be able to switch to the room that we originally booked by 3pm. We didnt get into our correct room until almost 5 due to the fact they weren't done cleaning. Not a good stay at your establishment.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Denton

Address: 4211 I-35 North, Denton, TX 76207 (Formerly Travelodge Denton)
Phone Number:
Location: United States > Texas > Denton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #20 of 24 Hotels in Denton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Denton 2*
Number of rooms: 110
Official Description (provided by the hotel):
The newly renovated Days Inn Denton North is committed to offering exceptional customer service while offering you the best value in town. We offer several amenities, and are always ready to make your stay in Denton, Texas the best it can be! ... more   less 
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