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Embassy Suites Hotel Dallas Love Field: Traveler Reviews

3.0 of 5
3880 West Northwest Highway, Dallas, TX 75220
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Embassy Suites Hotel Dallas Love Field
Ranked #37 of 184 hotels in Dallas
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186 reviews from our community

    Trip type
Traveler rating
    95
    53
    27
    9
    2
Date Rating
Bentonville, Arkansas
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Very nice stay”
4 of 5 stars Reviewed December 10, 2012

Stayed at this hotel while visiting family on the weekend. We didn't have any issues with the hotel and would stay here again. The room was clean and looked like a normal Embassy Suites room. The hotel was quiet and we were able to get a good nights rest. The breakfast was very good and had plenty of options. We were easily able to find the hotel and didn't experience any issues in traffic arriving.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Andrew T about Embassy Suites Hotel Dallas Love Field
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review
December 14, 2012
Dear AndrewT,

Thank you for taking a moment to let us know about your recent experience at our hotel. I am delighted that you had a comfortable and restful stay with us. Our entire team and I look forward to your next stay with us!

Sincerely,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Very pleasant stay”
5 of 5 stars Reviewed December 7, 2012 via mobile

I had the pleasure of spending an entire week at this hotel. I am so pleased at the service I received while there. From the time I checked in, I was greeted by two very pleasant attendants who were racing to serve me. They were very friendly, and greeted me with a smile. They gave me directions to my room, and ensured I had everything I needed. The room attendants were very quick. As soon as I left the room each morning for breakfast, I came back to a clean room....every time. What phenomenal service. The breakfast was very good each morning. The hotel was close to many places, and finding something to eat was very easy. I decided to order room service one night because I didn't feel like stopping anywhere else. It was EXCELLENT. My compliments to the chef. I didn't get a chance to partake in the manager's reception, but I'm sure the food was gtreat.

This hotel made it very easy for metro enjoy my stay. I really felt as if I was a home away from home. I thoroughly enjoyed my stay,and will definitely choose this hotel again for any future stays in Dallas. My many thanks to the entire staff of the Embassy Suites Love Field.

Stayed December 2012, traveled solo
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Ask Xavien P about Embassy Suites Hotel Dallas Love Field
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review
December 14, 2012
Dear XavienP,

Thank you for choosing our hotel for your trip to Dallas, and for taking a moment to share your recent experience. I will be sure to share your comments with our entire team, especially those that made your experience excellent! Our Chef and his team do an excellent job, and deliver high quality food! I know I enjoy my meals here every day!

We look forward to welcoming you back to our hotel again!

Sincerely,
Mike
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New Hampshire, USA
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Decent Airport Hotel”
3 of 5 stars Reviewed November 30, 2012

All the basics , staff very helpful. huge out door spot lights glare though room window with too light weight of a drape. not close to airport as in long ride its on the opposite side of the terminal and you have to circumnavigate Love Field to get to the Hotel.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask parkerisland about Embassy Suites Hotel Dallas Love Field
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review
December 3, 2012
Dear parkerisland,

Thank you for taking a moment to share you experience, we value your comments and are continuously improving our service and operations. I am delighted that our team was able to provide you with the superior service that Embassy Suites hotels are known for. Our location is a few minutes from the airport entrance, however the added benefit is that the hotel is not on the flight path, so this reduces the noise concerns that many travelers have of airport hotels. I hope that we have an opportunity to serve you again should your travels bring you back to the Dallas area.

Sincerely,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
Top Contributor
65 reviews 65 reviews
52 hotel reviews
Reviews in 38 cities Reviews in 38 cities
102 helpful votes 102 helpful votes
“Nice hotel easy access to Love Field”
4 of 5 stars Reviewed November 25, 2012

I stayed at this Embassy when all of my business was going to be conducted at the hotel. Nice shuttle service to pick you up and return to Love Field. The rooms were fine - standard Embassy Suite quality. I ate at the hotel restaurant a few times and the food was very good. As always, the breakfast was great. Staff was super friendly and went out of their way to accommodate.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by trippin_it_up for Dallas
Ask trippin_it_up about Embassy Suites Hotel Dallas Love Field
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Dated rooms but nice place to stay”
4 of 5 stars Reviewed November 24, 2012

I found the rooms a bit dated but clean with plenty of supplies. Nice atrium area with bar/snack area. Found the staff helpful and nice except for the bartender (?) Pool area small. I felt safe and comfortable. Area can be a bit of a put off but the Hotel is nice enough. Under ground parking is a plus.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Caroline R for Dallas
Ask Caroline R about Embassy Suites Hotel Dallas Love Field
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review
November 27, 2012
Dear CarolineR,

Thank you for your review of your experience. Through feedback from our guests we have an opportunity to improved our service and operations. I am pleased that you found the hotel comfortable and convenient. I will be sure to follow up on your concerns about the service that you received from one of our staff members so that others are not disappointed as you were. Thank you for choosing our hotel, and I hope that we have an opportunity to be of service the next time your travels bring you to the Dallas area.

Sincerely,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Dallas Love Field

Also Known As:
Embassy Suites Hotel Dallas
Embassy Suites Dallas
Dallas Embassy Suites
Address: 3880 West Northwest Highway, Dallas, TX 75220
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Onsen Hotels in Dallas
#35 Business Hotels in Dallas
#42 Family Hotels in Dallas
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Centrally located in Dallas, the Embassy Suites Hotel is convenient to the downtown business district, as well as a host of area attractions. Complimentary onsite parking, complimentary shuttle to/from Dallas Love Field Airport, North Park Shopping Center, SMU and local businesses within 5 mile radius - Based on availability. Our guest rooms are two-room suites which include complimetary cooked-to-order breakfast and evening cocktails in the garden atrium. The hotel also features an indoor swimming pool, sauna, steam room, whirlpool, fitness center and outdoor jogging trail. So, whether here for business or pleasure, the Embassy Suites will make each stay one to remember. ... more   less 
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