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“Scenic area and great well rounded hotel” 5 of 5 stars
Review of Embassy Suites Hotel Dallas Love Field

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Embassy Suites Hotel Dallas Love Field
3.0 of 5 Hotel   |   3880 West Northwest Highway, Dallas, TX 75220   |  
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Ranked #40 of 188 hotels in Dallas
GreenLeadersBronze level
San Antonio
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Scenic area and great well rounded hotel”
5 of 5 stars Reviewed November 8, 2012

I used to live within 1 mile of this hotel. If you are a runner, you have a running path around Bachman Lake just outside of your door. However, this hotel has a few hidden gems that you may not know about. The shuttle service will take you to almost any location within 5 miles. This can save you serious cash. It also picks you up at Love Field airport. Once again saving on the taxi fares. You get a fresh made egg dish and pancakes for breakfast and cocktails in the evening. The area is more residential than shopping area but it is very quiet.,

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review, April 11, 2014
Thank you for your comments.
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327 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin, Texas
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 29, 2012

I stayed here with my kids. Upon entering the hotel to check in around 3:00 p.m., we were greeted by a wall of cigarette smoke. This hotel permits smoking in some guest rooms. And it is an atrium hotel, like every other Embassy Suites I've stayed in. As a result, the fumes move from the smoking rooms and into the central atrium. We live in a city that prohibits smoking in all buildings, including hotels, and we usually travel places that have the same types of ordinances. It was really unpleasant. We were in a non-smoking room and did not notice a smoke smell in the bedroom portion of the suite. But it was somewhat noticeable in the living room, which opens to the atrium. And in the atrium, it is overwhelming. Other than the smoke issue, the hotel is fine and is very quiet. Unless they switch to 100% non-smoking, I will look for other accommodations on my next trip to Dallas.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review, April 11, 2014
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NIagara Falls, ON
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 12, 2012

This goes back a few years to my first visit to Dallas. We chose this location because I'm a Hilton employee and got a fantastic rate, but the real value was the quality of the hotel, cleanliness and service. Our housekeeper was friendly and remembered our names over our 3 night stay. Food in the restaurant was good. It was further from the stadium and downtown than we expected so spent more on cabs than we anticipated. Cowboys lost that weekend but the way we were treated is what we remember.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review, October 18, 2012
Dear Theguyfrom,

Thank you for taking a moment to share your experience of our hotel. We are delighted that you enjoyed the hotel, the food, and our service. Our team prides themselves on providing excellent service that creates happy and loyal guests to our hotel. While our location is a little further from Cowboy’s stadium, it does give you easy access to both Arlington and Downtown Dallas. I hope that we have an opportunity to have you as a guest again for your next trip to Dallas.

GO COWBOYS!!

Mike
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Fort Worth, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 30, 2012

I have stayed here a couple of times now, once was for the Tx vs OU game in October. It is one of the older embassy suites in the area, or appears to be anyhow. It isn't as sprawling as some of the newer ones. That said, there isn't anything wrong here either. Rooms are a little dated but personally I don't need 5 star accomodations at an embassy suites. I stay at ES for a few reasons, i am a hilton honors member, the cocktail/managers reception and the included breakfast which is very good at this hotel, in fact of all the ES's i have stayed at the breakfast here is better than the rest. If you need a place to stay for a night or two don't hesistate to book this hotel.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review, October 2, 2012
Dear soonercountry,

Thank you for taking a moment to let us know about your recent experience. Will we be seeing you for the TX/OU game in two weeks? It's always a great weekend! I will be sure to pass you comments on to our breakfast team. They pride themselves on providing a tasty cooked-to-order breakfast. Thank you for choosing our hotel, and we look forward to seeing you on your future trips to the Dallas area!

Sincerely,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, South Carolina
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 25, 2012

Embassy Suites offer great value with free full breakfast and free happy hour. We were there for college football, the place was very crowded and lively. Enjoyed the fitness room and the amenities. The hotel was clean and most staff was friendly and helpful. Not the greatest location, but it was so brutally hot outside it didn't matter. Inside was the place to be. Con- slow elevator.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review, October 2, 2012
Dear 33rainbow,

Thank you for taking a moment to let us know about your recent experience. Yes, it can be very busy in the hotel on football weekends. While we aren't right on the highway (you don't have to deal with the noise), we are convenient to Dallas Love Field Airport, and easy access into Downtown Dallas. I am pleased to hear that you had an opportunity to enjoy our Managers Reception and the cooked-to-order breakfast, it is a great value and tasty too! Thank you for choosing our hotel! We look forward to your next trip to the Dallas area!

Sincerely,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 23, 2012

I am avHilton Honors Gold Member and as a surprise booked a trip to Dallas to celebrate my birthday and visit my special cousin who I had not seen since 1987.I first called my cousin who ironically lives within 10 min of the hotel She checked it out and said a good location and nice appearance of the atrium .The clerk though could have been friendlier but I said to my cousin to stay there as I would call the clerk to make my reservations.Upon airport arrival I called and within 15 min the shuttle was there with Richard the friendly driver Checkin was great had opted out of doing the Early on line Checkin .My room on the 8th floor perfect with view of the almost forest view and the airstrip never heard the planes.The room spacious beds comfortable slept peacefully with no doors slamming air worked great clean bath and comfortable living areaThe elevators worked perfect and fun to ride while enjoying the atrium with the fountain and greenery .Comfort of sitting during the day quiet and strolling the path behind I even worked out in the exercise room after consuming the made to order omelets each morning.The clerks at the desk accommodating in direction to do and printed out not by request the train into town where the shuttle driver dropped us off and picked us up.As far as restaurants the hotel restaurant the best as would be suggested by the clerk but the shuttle willing to take you 5 miles to a slew of restaurants was a plus I introduced myself to the Mgr Jessica and said all was great .I did not mention the pool being a former pool service manager as I see the unseen and no matter what you can't please everyone Commercial pools are difficult to maintain especially indoors But the pool was in use as was the spa A rating of 5 is a plus believe me

Room Tip: My room 813 and yes 13 was not my favorite number met my expectation above and beyond
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWalzl, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review, September 25, 2012
Dear tonyattaboy1970,

HAPPY BIRTHDAY! from our entire team! We are happy that we could help make your special occasion a memorable one! Our goal is to ensure you have a comfortable and relaxing experience whether you come to stay with us for an entire weekend or a quick trip through Dallas. I am happy to hear that your room was both comfortable and that you enjoyed all of the facilities that we have to offer. Thank you for taking a moment to share your experience at our hotel, and we look forward to seeing you on your next trip!

Sincerely,

Mike
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindale TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2012

Stayed in the Embassy Suites Love Field for the first time this past weekend. We had a great visit. We attended the SMU football game, and this hotel was very easy to get back and forth from the stadium. Very comfortable, large room, experienced no problems. Also had a great time at the evening drink reception, the bartender was fantastic, so be sure to take some ones down for tips! Will definitely stay here again when in the area.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites Hotel Dallas Love Field, responded to this review, April 11, 2014
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Dallas Love Field

Address: 3880 West Northwest Highway, Dallas, TX 75220
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Dallas
#14 Family Hotel in Dallas
#22 Romantic Hotel in Dallas
#40 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Hotel Dallas Love Field 3*
Official Description (provided by the hotel):
Centrally located in Dallas, the Embassy Suites Hotel is convenient to the downtown business district, as well as a host of area attractions. Complimentary onsite parking, complimentary shuttle to/from Dallas Love Field Airport, North Park Shopping Center, SMU and local businesses within 5 mile radius - Based on availability. Our guest rooms are two-room suites which include complimetary cooked-to-order breakfast and evening cocktails in the garden atrium. The hotel also features an indoor swimming pool, sauna, steam room, whirlpool, fitness center and outdoor jogging trail. So, whether here for business or pleasure, the Embassy Suites will make each stay one to remember. ... more   less 
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Also Known As:
Embassy Suites Hotel Dallas
Embassy Suites Dallas
Dallas Embassy Suites

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