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“Typical HI in a great location” 4 of 5 stars
Review of Holiday Inn Dallas Market Center

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Holiday Inn Dallas Market Center
3.0 of 5 Hotel   |   4500 Harry Hines Boulevard, Dallas, TX 75219 (Formerly "Days Inn")   |  
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Ranked #73 of 192 Hotels in Dallas
Flower Mound, Texas, United States
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
“Typical HI in a great location”
4 of 5 stars Reviewed January 2, 2014

If you regularly stay at Holiday Inn properties, the you know what you are getting for your money. They best part of this hotel is the location. For a $10 cab ride you are quickly in Downtown Dallas or at the AAC arena for a Stars or Mavericks game. Also for a convention at Market Center or if you need to be close to all the medical facilities this is the perfect place. Compared to being in a downtown hotel or on I-35, this property is significantly easier on your wallet.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_DMC, General Manager at Holiday Inn Dallas Market Center, responded to this review, January 3, 2014
Dear Guest,
Thank you for staying with us. We are very close the venues you mentioned. Please come to stay with us again.
Yours in hospitality,
Callan Hamann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
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    44
    16
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Rusk
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 30, 2013

I stayed here during my dons last stay in the hospital. This is an older hotel but a nice one. The rooms were clean, roomy, and the beds were very comfortable. Large flat screen TV. The front desk staff was awesome!!! Only problem I had was in making the reservation. I was sent to a reservation center, I have a rewards card and still had heck making a reservation. Was much better when you just dealt with the front desk staff.

Stayed December 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_DMC, General Manager at Holiday Inn Dallas Market Center, responded to this review, December 31, 2013
Dear Guest,
Thank you for staying with us and we hope your father is doing well. Please come to stay with us again. I apologize you had difficulty making a reservation and including your IHG Rewards information. If for any reason you have difficulty adding your rewards number, we can always add the number at check-in. We look forward to seeing you again.
Yours in hospitality,
Callan Hamann
General Manager
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Clarendon, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2013

I stayed in this Hotel from November 29 to December 2nd 2013. The staff is very nice. Whaterver service you want they are deligent to respond to your full satisfaction. I have already recomment a friend of mine who will be staying there around January 14th 2014. Keep up with the good Job

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_DMC, General Manager at Holiday Inn Dallas Market Center, responded to this review, December 16, 2013
Dear Guest,
Thank you very much for the review and referring a friend. I will pass your comments along to our staff. The compliment is very encouraging.
Yours in hospitality,
Callan Hamann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 8, 2013

I have stayed at this particular hotel on several occasions due to traveling for business and the corporate rate we have through this hotel. Each time I go, the service is amazing. The people are so kind and go out of their way to help make your stay comfortable and have a feeling of home. Just this past weekend I was there during the ice storm. A hotel employee not only let me borrow an ice scraper but then scraped most of the car's windows himself. They staff always goes above and beyond to make sure your stay is perfect.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_DMC, General Manager at Holiday Inn Dallas Market Center, responded to this review, December 9, 2013
Dear Guest,
Thank you for your continued stays but we hope your travels were safe with the ice storm. I am glad our staff was willing to go the extra mile.
Yours in hospitality,
Callan Hamann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
2 reviews
5 of 5 stars Reviewed December 7, 2013 via mobile

Impeccable service. A very fine and attentive staff. From the front desk, to the restaurant, even their friendly and professional shuttle service drivers this Holiday Inn both management and staff know their business!

They know how to make their guests feel welcome and at home.

Clean rooms. Great food. Beautiful views. Highly recommend. Will stay here again when in Dallas.

Thank you Holiday Inn for a wonderful, one of a kind experience to remember. All hotels should be this outstanding!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_DMC, General Manager at Holiday Inn Dallas Market Center, responded to this review, December 9, 2013
Dear Guest,
Thank you very much for staying with us and the kind review. Please come to stay with us again.
Yours in hospitality,
Callan Hamann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beersheba, Israel
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 21, 2013

Nice hotel, a little old - but the best service I can remember in any hotel at this price range. The staff at the reception and breakfast were really friendly and helpful. I was there for a convention and needed some assistance in a few things and they were great. Recommend.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_DMC, General Manager at Holiday Inn Dallas Market Center, responded to this review, November 22, 2013
Dear Guest,
We really appreciate you staying with us and providing your feedback. We strive to be a great hotel guests love. We take pride in our work and hope you will come again.
Yours in hospitality,
Callan Hamann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brownsville, Texas
Top Contributor
98 reviews 98 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 27, 2013

This is a clean and comfortable hotel. Seems a little dated, but not in a bad way. Staff told me building is just 5 years old. Seems older.

Rooms are well-appointed and attractive. Beds are too hard for my taste. Head seemed lower than feet. Maybe they don't rotate the mattresses regularly? Air conditioner doesn't get the room cold enough but it's not too bad.

Location is very convenient to downtown Dallas which is nice. Staff, especially Ron, have great attitudes and are very helpful. Generally I like this hotel. A few things need improvement, but I'd stay here again.

Room Tip: In multiple stays I've had basic rooms and suites. If you can get the suite for a modest price i...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_DMC, General Manager at Holiday Inn Dallas Market Center, responded to this review, November 22, 2013
Dear Guest,
Thank you for staying with us. The staff member you spoke with was partially correct. We completely renovated the building over 5 years ago. However, we work to insure all items work correctly. I will copy Ron on your compliment and he will appreciate it. Please come to see us again.
Yours in hospitality,
Callan Hamann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Dallas Market Center

Address: 4500 Harry Hines Boulevard, Dallas, TX 75219 (Formerly "Days Inn")
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dallas Market Center 3*
Number of rooms: 200
Official Description (provided by the hotel):
Experience an unforgettable stay in the new Holiday Inn-Market Center Dallas, the preferred choice of hotels in downtown Dallas, Texas. Enjoy swift, convenient access from Love Field Airport, the Dallas Market Center, and other attractions with our complimentary shuttle service, serving a three-mile radius upon availability. Discover our ideal location amid top attractions including Victory Park, American Airlines Center, SMU, and Dallas Convention Center.Indulge yourself and relax in our richly-appointed rooms and suites, equally equipped for business and pleasure. Satisfy every diner s craving at Kem s Restaurant, or stop by for a quick drink at our sports lounge. Recharge at The Greenbeanery, our new signature coffee bar. Traveling with little ones? Here, Kids Stay and Eat Free, making us a perfect choice for family vacations. In town for business? Take advantage of free high-speed Internet and our convenience to numerous offices in the downtown area.Discover the many ways that the Holiday Inn Market Center sets the standard of comfort and value for Dallas hotels. Take a refreshing dip in our outdoor pool or simply enjoy the sun. (April 1-Oct. 31) Bring energy and creativity to your next meeting or event within our 1,640 square feet of well appointed space equipped with state-of-the-art audiovisual services and high-speed Internet access and take your gathering to the next level.For work and play alike, Relax, it s the Holiday Inn Market Center Dallas. ... more   less 
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Also Known As:
Holiday Inn Dallas Market Hotel Dallas
Dallas Holiday Inn

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