Ok the best thing about this hotel is that its right next door to in and out! lol Ok lets get serious the staff was very nice a little hick up when I checked in but no big deal the room was a nice size the bed was comfy but the sofa was a tad hard and the flat screen tv was kind of fuzzy and hard to look at some times they really need some HD channels. Unfortunately I was there for the ice storm on Dec 5th 1st night of the freezing rain was fine but on Friday Dec 6th about 5pm the hotel lost power the hotel staff was very helpful during this crisis I was hoping when I woke up the next day the power would be back on but it was not (It came back on Dec 7th almost 24 hours later) so I decided to check out a day early and drive back home. I asked about a refund for the night i was not going to stay and also about what they where going to do about Friday night stay since there was no power or heat they said the manager would be calling everyone and discus the refunds i let it go for about 4 days i did not hear from anyone so i called and asked about the refund and found out they would be giving me money back for the night i did not stay and for the night the power went out like i said the hotel staff was grate and helpful during the black out.
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- Also Known As:
- Quality Hotel Dallas
- Quality Inn Dallas