Stayed here for one night in late December. Luckily, we got a good AAA rate on the Marriott website, because if I had paid over $100 for the hotel I would have been furious.
The hotel is easy to spot and to access from I35. It is an easy 10-15 dollar cab ride to downtown, and it looks like there is always a taxi waiting on property. The hotel is within walking distance to the market center, but nothing else (no biggie...again cabs are plentiful). The bellman was SUPER friendly, the hotel is pretty, and our car didn't get broken in to. All Renaissance Hotels have nice toiletries. That's about it for positives.
I stay at Marriotts often (gold member with over 50 stays this year) and had my first downright unfriendly front desk agent at this hotel. Not a huge deal. Got to the room (8th floor with a view of a parking garage where we got to see TWO arrests made during our 14 hour stay!). The room was clean and spacious. Unfortunately, there was no way to keep the room cool. We kept trying to change the thermostat, and it kept defaulting back to super warm. Desk clerk said it was just the way the HVAC is set up (which I do find is often the case in large hotels). There is no way to crack the window, so we were sweaty most of the night.
The hotel was no where close to full, but was VERY noisy. Not "the neighbors next door are having a party" noisy, but the type of noisy where the doors slam by default, and so you can hear EVERYONE on the floor when the close there door. Everytime the people above us walked, it sounded like a heard of elephants. Every time anyone on our floor blew their nose or farted, we could hear it. The super thin walls, coupled with horrible HVAC meant that we got very little sleep, and at the end of the day, what I really want from a hotel is a good night's sleep.
We did not try the gym, the pool or the food service.
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- Also Known As:
- Renaissance Dallas
- Dallas Renaissance