Stayed here one night for business. My room on the 23rd floor did have a very nice view of downtown Dallas and was modern, with an extremely comfortable bed. Unfortunately the shampoo and conditioner in the room were used and when I called down for new products, was only given new lotion, never did receive new shampoo and conditioner, even after two requests.
The elite lounge on the 27th floor was nice with friendly staff however I was disappointed with the lack of variety of appetizers available during happy hour. I also ordered a club sandwich for dinner there which took over 30 mins to arrive and was luke warm, and was almost $20 (should have order the burger I guess from past TA reviews). Adult beverages in the lounge were also well overpriced.
Still, service was friendly and location right off of I-35 so easy to get to. I would probably stay here again, but will bring my own shampoo the next time.
- Also Known As:
- Renaissance Dallas
- Dallas Renaissance
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Booking.com, Orbitz, Tingo, TripOnline SA, getaroom.com, Hotels.com, Venere, Agoda, Fareportal and Otel so you can book your Renaissance Dallas Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.