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“Our favorite place in Dallas to stay!” 5 of 5 stars
Review of Hilton Dallas Lincoln Centre

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Hilton Dallas Lincoln Centre
4.0 of 5 Hotel   |   5410 LBJ Freeway, Dallas, TX 75240-6276   |  
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Ranked #58 of 192 Hotels in Dallas
Certificate of Excellence 2014
Toms River, New Jersey, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Our favorite place in Dallas to stay!”
5 of 5 stars Reviewed August 30, 2014

My husband and I love this hotel. We were in the area for a Dallas both time we stayed. Convenient area to lodge in and the hotel was very clean. Room service was great also, we had breakfast and snacks.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review, September 2, 2014
Thank you for your recent review. We are so glad to hear that we are your favorite place to stay in Dallas. We look forward to seeing you again very soon!
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716 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Dover, New Jersey
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 28, 2014

Was in town on a business trip and hadn't tried this hotel before but being a loyal Hilton customer we gave it a try. Front desk staff was awesome, and the concierge was extremely helpful. We stopped by the bar and found it very nice and comfortable. The rooms were nicely done, and there was little to no noise, which is a big plus in my book. The glass elevators provide a nice view at night as well.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review, August 29, 2014
Thank you for your recent TripAdvisor review. We are so glad you enjoyed your stay with us and hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, United States
1 review
5 of 5 stars Reviewed August 25, 2014

My wife and I celebrated our 34th anniversary and we loved the hotel and the area. It was very easy to get around and the restaurants were great. We dined at the Texas de Brazil... Outstanding.. Can't wait to go back.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review, August 27, 2014
Thank you for your recent TripAdvisor review. We are so glad you enjoyed your stay with us and we hope that you will celebrate your 35th anniversary with us too! Congratulations and best wishes for many more years to come.
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Dallas, Texas
1 review
1 of 5 stars Reviewed August 20, 2014

Dirty room, mold, rust, mold, urine on toilet, hazardous in more ways than one, slipped at entrance due to workers leaving trail of water 15 ft. long when moving buffet trays in front of people checking in. Extra's when checking in $50.00, per day for every night you stay. 5 night stay extra $250.00, $16.95 per day up to $25.00 for parking, $12.95 a day internet. Breakfast $21.00, it feels like your being hit up by a pick pocket the moment you check in.

Good luck getting to sleep you're right on 635, a MAJOR HWY. I will never return!

Room Tip: Bring additional money for extras and cleaning supplies.
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  • Stayed August 2014, traveled on business
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review, August 25, 2014
Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality.

We are hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. We apologize for the experience you had and ask that you please either email our Director of Rooms at Anthony.Baxter@hilton.com or call him directly at 972-701-5115. Your opinions are important to us. Thank you again.
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Belfast, United Kingdom
Top Contributor
179 reviews 179 reviews
81 hotel reviews
Reviews in 97 cities Reviews in 97 cities
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed August 19, 2014

Modern with very nice rooms. Located on a tricky road interchange but right next to the Galleria - Dallas' biggest shopping mall. Only the Westin is closer (in the mall) but twice the price. Extras to be aware of on top of daily rate - parking 16.95 per day, internet 12.95 per day and breakfast 21 dollars per day. The internet annoys me most as all other Hilton chain brands offer it free and many Hilton's offer a Parking/Breakfast/Internet package which they don't here.

Nice outdoor pool and well equipped gym - there was no water in the gym and despite ringing the desk and asking it never arrived in the hour I was running - dangerous in Texan heat. Nice little lake and walking path. If you land here during a conference it's a bit crazy getting served in the bar at night but on the weekend it's pretty empty.

Room Tip: Ask for a high floor - great views
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review, August 20, 2014
Thank you for your recent TripAdvisor review. We are glad you enjoyed your stay with us. We do want to apologize for there not being water in the gym. This is definitely a necessity when working out. Also, we do offer many different room packages on our website that include breakfast and internet access. Please visit our website at www.dallaslincolncentre.hilton.com for a complete list of our packages. We hope to see you again in the near future. Thank you.
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Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

I stayed 5 nights at the Hilton Lincoln Centre. The only reason I ranked this a 4 star vs 5 is because I could hear the hall traffic, and I agree with another reviewer-the front desk was not as warm and friendly as I typically experience at Hilton. I also had an issue with the desk posting the wrong HHonors account to my stay after I had specifically requested to change the number to mine. This caused a delay in my check-out as it had to be updated again with the final bill reissued. I disagree with another reviewer on the safety of the garage- she might not have realized that the garage elevator will take you to a nice underground walkway to the hotel. So there is no need to play Frogger while trying to dash traffic or the elements. Rooms were beautiful, modern and clean.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review, August 19, 2014
Thank you for your recent review. We are glad you enjoyed your stay with us, but do apologize for the mix-up with your Honors number. This should have been corrected at check in so there would not have been a delay at check out. This will be addressed with the front office staff. We hope we have the opportunity to serve you again in the future. Thank you.
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Arlington, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 17, 2014

My daughter and I stayed here for one night on the way to a soccer tournament. We have stayed in many Hilton properties, and I have mixed feelings about this hotel.

The Good:
1. Room decor was modern and elegant.
2. The beds and linens were very comfortable.
3. The room was very clean.

The Bad:
1. Parking was $16 per day in a garage that was dirty and dangerous to walk in and out of. There are no clear pedestrian paths around the stairs/elevator, and to get to them on the ground level you have to walk across the exit lane where cars are driving fast around a corner where they can't easily see you.
2. The bathrooms, as other reviewers have mentioned, are very small and difficult to maneuver in.
3. The grout lines in the bathroom are not dirty, but they are old and cracked, giving the appearance of uncleanliness.
4. The walls in our room were thin. We could hear our neighbor coughing at night, and we could also hear whenever they used the restroom.
5. We could hear all hallway traffic (including the noisy people at midnight), and we could very clearly hear anytime anyone used the ice machine.
6. We visited the Starbucks in the morning on our way out. No one was there to help us. After waiting for a couple of minutes, I asked a fellow customer if it was open, and he said yes, but they had to go get something and said they'd be back in ten minutes. We did not have time to wait, so we left.
7. We are Hilton Diamond members, and I have always appreciated that we are acknowledged when we check in. There was no such courtesy this visit, and the front desk employee seemed annoyed at the two questions I asked relevant to our stay.

Overall, it just wasn't the Hilton experience we are used to, and we will choose another property when staying again in Dallas.

  • Stayed August 2014, traveled with family
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review, August 19, 2014
Thank you for your recent TripAdvisor review. We appreciate your in-depth review of our property and we would like to apologize for the inefficiencies you noted. We have passed along your comments to our Director of Rooms, Director of Housekeeping and Director of Food and Beverage for their follow up. We hope you will give us another chance in the future to show you the true meaning of Hilton hospitality. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Dallas Lincoln Centre

Address: 5410 LBJ Freeway, Dallas, TX 75240-6276
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Dallas
#23 Luxury Hotel in Dallas
#49 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Dallas Lincoln Centre 4*
Number of rooms: 509
Reservation Options:
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Also Known As:
Hilton Dallas Lincoln Centre Hotel Dallas
Hilton Hotel Dallas
Dallas Hilton

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