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“Average business-class.” 3 of 5 stars
Review of Sheraton Dallas Hotel by the Galleria

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Sheraton Dallas Hotel by the Galleria
3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)   |  
Hotel amenities
Ranked #31 of 190 Hotels in Dallas
GreenLeadersSilver level
Tulsa, OK
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Average business-class.”
3 of 5 stars Reviewed May 16, 2008

Booked room through SPG, used points. Stayed here due to proximity to events in Dallas area, lesser points category. Hotel indeed renovated. Rooms appear new, with flat screen tv. Good.

Renovation of common areas (hallways/elevators) not yet complete, I hope. Ambivalent.

Speant little time. This hotel will be fine. Just woudn't recommend to a travelista or someone looking for Ritz-type experience (duh- It's a Sheraton!).

Stayed May 2008
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429 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Baton Rouge, LA
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 30, 2008

It is obvious that this hotel has just had some upgrading done. The lobby is very nice and clean. The rooms have new furniture, still smells new. The beds are very comfortable. The guest services staff were all WONDERFUL and very helpful. I loved the shuttle amenity...it'll take you just about anywhere in Addison and pick you up when you are ready, they're pretty quick too. This was my favorite feature about the Sheraton!

  • Liked — The shuttle that was offered for the surrounding area.
  • Disliked — Only 2 computers in the business center....usually full.
  • Stayed April 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Waco, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2008

I arrived at the hotel and was a little disappointed from the outside. The exterior looked old and unloved and the parking lot was a little scary. However, upon entering the room I was pleasantly surprised. I stayed on the 14th floor (labeled a Starwood Preferred Guest floor, which I am) and the room appeared to have been recently remodeled. Flat screen TV (although with only a couple dozen channels), Starbucks coffee, Bliss soaps and shampoo with a yummy mandarin mint scent, comfortable bed with fluffy white comforter. Very much on par with what I have seen from the newer Sheraton hotels. Good deal for the money ($162 with taxes on a weekday).

  • Liked — location/remodeled room
  • Disliked — parking lot
  • Stayed March 2008, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broken Arrow, Oklahoma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 22, 2008

In the interest of full disclosure, I booked this room on Priceline for $40/night and am very easy to please when it comes to hotels. That being said, this was an average stay at a hotel. Like the reviewer before, I stayed at the hotel when during the Dallas Cup for soccer. It was FULL of teenagers that ran up and down the halls at all hours of the night. They even knocked on our door at midnight. I don't feel that this was the hotels fault, though.

The room itself was spacious. We were given a king size bed. It has Tazo tea and Starbucks coffee. The bathroom was extremely small and the tub had more than a few scratches on it. I suspect that they put us in a slightly less than perfect room because we had a pet with us. The hotel respected our "Do Not Disturb" wishes. When we asked for housekeeping, creamer, and a set of towels (over the course of the 4 days were were there), we were greeted by name and they responded quickly to our requests. The fitness center is really great! It is the first treadmill and elliptical I have seen that has a built-in iPod plug and it also has TV capabilities, but I never used the TV. There is a water cooler with cups in the gym. It has three treadmills, two ellipticals, a set of free weights, and an all-in-one resistance station. Fresh towels are also provided.

Only two elevators were working and they were really slow. Otherwise, this was an average hotel stay.

  • Liked — It was extremely easy to get to the freeway and tollway, also near many eating establishments
  • Disliked — Slow elevators
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Kansas
1 review
2 of 5 stars Reviewed March 20, 2008

Booked two rooms for three nights. Could not get one room with two double beds for any of the nights or even a roll away bed. I booked this through Priceline so that was probably one of the problems. The hotel could not accomodate us on anything. Do not know if this was due to us being priceline customers or the fact that they had a hotel full of youth soccer players who had free reign of the hotel. The continual running up and down the halls yelling and screaming did not add to the atmosphere. Rooms were fairly decent but seemed hollow. The doors were paper thin and being close to the elevator was a pain due to the constant flow of people all night. Having to listen to their loud conversations while trying to sleep was not pleasant. Only two of three elevators worked and the two that worked were extremely slow. My son called for a channel guide because there was not one in the room, the lobby sent one up. The next night my daughter in another room called for a channel guide and they made her go down and get it. I guess this place is hit or miss on the service and we definitely had a stay that was far from pleasant. We are not fussy people as were are a family with four kids and know traveling is never going to be perfect but this was not what we were expecting from a hotel of this supposed caliber. I am glad I did not pay the going advertised rates because I would have really been upset. Happy travels.

  • Liked — Location
  • Disliked — Service and poor wireless access
  • Stayed March 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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kilgore, Texas
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 11, 2008

This was an excellent hotel and room. Clean, spacious rooms with ammenities ie: Dataport, wifi, lcd tv, coffee pot with starbucks coffee, hairdryer, ironing board and iron. I have to say this is one of the best hotels we have ever stayed in. The front desk help was friendly and helpful. I highly recommend this hotel.

  • Liked — Spacious Room
  • Disliked — There were a few conferences going on so parking was bad
  • Stayed March 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2008

stayed at the sheraton north dallas, which opened on jan 25th, last week. It was actually the wyndom galleria, but now it has new management. I actually booked the hotel thinking it was the wyndom, so it was a surprise when i drove up to a sheraton. With new owners, there are new furnishings, new carpet, etc... it feels like a new hotel. There is construction going on to redo the rooms. The worst noise though was the aircondition/heater turning on at night. Very very noisy. Also the highway could be heard (i 635 is right outside). The location was great...the galleria is a minute away (not close enough to walk, though). The staff was very friendly and kind. The internet connection was free, wireless, and very slow. no fridge or microwave. everything was clean.

  • Liked — new carpet, new furnishings
  • Disliked — noisy heater/air condition
  • Stayed February 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Dallas
#26 Romantic Hotel in Dallas
#31 Business Hotel in Dallas
#37 Family Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 
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Also Known As:
Dallas Sheraton

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