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“Great Value” 5 of 5 stars
Review of Sheraton Dallas Hotel by the Galleria

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Sheraton Dallas Hotel by the Galleria
3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)   |  
Hotel amenities
Ranked #31 of 190 Hotels in Dallas
GreenLeadersSilver level
Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Great Value”
5 of 5 stars Reviewed November 18, 2012

This hotel has been renovated so everything is brand new and really tastefully done. We got a great deal through Hotwire so were very very impressed by what we got for our $$$. Breakfast is included and was just what we wanted. Nothing special but you could get hot or cold breakfast but plenty of choice. They have a great gym and lovely pool also. Plenty of parking, computers for you to use in the lobby area, free of charge. Room was quite big and furnished well. The bed was big and very comfortable. We were fortunate to have a view of Dallas in the distance. It is a fair way from downtown Dallas so you will need a car. The Galleria is right across the road so you have plenty of shopping and food options there. There is a lot of freeway construction all around the area but we did not hear anything from in our room. I think this a great value hotel and certainly couldn't fault anything. The staff were friendly and very very helpful so keep up the good work. If we go back to Dallas, would certainly look at this hotel again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonDallasNorth, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review, November 21, 2012
Dear Cyberdude Australia,
Thank you so much for the wonderful review. We hope that you will choose our hotel again next time you are in the area!

Thank you,
Steven Shanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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429 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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louisiana
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 15, 2012

Great location by the Galleria. Everything looked new after the renovation. I felt like I was in a new hotel. Breakfast had plenty of options including hot menu items. We had two rooms and they accommodated us by allowing us adjoining rooms. Walls seemed very thick so we didn't hear other rooms. Bathrooms were not big, but very clean. One of the rooms had an extra counter with mirror outside the bathroom. The staff was very professional. The lobby was modern and beautiful. Note however, there is construction on the interstate that runs by the hotel. But there is always construction going on in Dallas. We took the back way out of the hotel and were able to avoid it. I would definitely stay there again. We used travelzoo and got a discounted package that included the breakfast, parking and internet with the room. Check when you book to see if those will incur extra charges.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SheratonDallasNorth, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review, November 21, 2012
Dear travelingfam04,
It is great to hear that you had such an amazing trip to Dallas. Thank you so much for taking the time to share your feedback. We hope to see you back next time you are in Dallas!

Thank you,
Steven Shanks
Director of Operations
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Anaheim, California
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 15, 2012

I was warmly greeted by staff....Room is clean and comfortable....
Unfortunately the property is surrounded by construction on both freeway and backside building.
The property entrance was difficult to locate as it is in the middle of construction zone.
The first night, a good sleep, normal traffic sounds.....However, 2 nd night was noisy with off site construction.....i know management cannot control off site public works ....once construction ends the hotel will be a nice place to relax.... Parking is well lit and plentiful. Internet works well. Love the Starbucks coffee in the room.....Thanks again for the good humor at check in!

Room Tip: Ask to be opposite side of road construction.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
93 reviews 93 reviews
36 hotel reviews
Reviews in 62 cities Reviews in 62 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 12, 2012

The place is either a really good 2 star or an average 3 star, depending how you look at it. In reality a small full-serve across the tollway from the Galleria. Older, but rooms well updated, if not especially stylish. Evening dining service limited menu in front of the bar, but you are very close to so many options if you have a car. Breakfast is buffet only. Not plush but hot. Whether you thinks it's a good value or no better than average value may depend on how much you pay.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Was an awesome location by Galleria, parking wasn't too easy. A nice hotel that we could bring our miniature dachshund, loved it!!! We shared a room with family and was plenty of room, the restroom is the size of a closet though :/

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Gabriel, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2012

Recently stayed here over a weekend while attending a Cowboys game. We have stayed here previously and liked the recent upgrade. The lobby is very welcoming. Check in was fast and efficient. Room (standard room) was roomy and had a fridge. The room was clean and had the comfy sheraton sleeper bed. The only minor complaint is the bathroom was tiny. Gym was new and had plenty of equipment. The free buffet breakfast included the standard - scrambled eggs, sausage/bacon, biscuits and gravy and lots of fruit. The food was decent and the attendants refilled it regularly. As a platinum SPG member, we received a parking permit to park in the "reserved" spaces and didn't have to use the pay lot. ( $10 per day). The location is convenient as you can easily hope on the LBJ freeway. Overall we had a nice stay and will stay here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock, Arkansas
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 31, 2012

Only stayed one night for a workshop. Check in was easy, the young lady was awesomely friendly and the amenities were great. The bed was pretty comfortable and the room was clean. Anyone who knows Dallas, there are plenty of restaurants and of course, shopping was always a step or two away. I did not get a chance to use the fitness room but everything looked crisp.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonDallasNorth, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review, November 2, 2012
Dear AMDTRAVELSTORE,
Its very exiting to see how much you enjoyed our hotel. Thank you so much for taking the time to write a Trip Advisor review. I cant wait to see you next time you are in Dallas!

Steven Shanks
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Dallas
#26 Romantic Hotel in Dallas
#31 Business Hotel in Dallas
#37 Family Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 
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Also Known As:
Dallas Sheraton

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