We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Kind of an Identity Crisis” 3 of 5 stars
Review of Sheraton Dallas Hotel by the Galleria

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Sheraton Dallas Hotel by the Galleria to your Saves list
Sheraton Dallas Hotel by the Galleria
3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)   |  
Hotel amenities
Ranked #31 of 190 Hotels in Dallas
GreenLeadersSilver level
Texas
Top Contributor
93 reviews 93 reviews
36 hotel reviews
Reviews in 62 cities Reviews in 62 cities
36 helpful votes 36 helpful votes
“Kind of an Identity Crisis”
3 of 5 stars Reviewed November 12, 2012

The place is either a really good 2 star or an average 3 star, depending how you look at it. In reality a small full-serve across the tollway from the Galleria. Older, but rooms well updated, if not especially stylish. Evening dining service limited menu in front of the bar, but you are very close to so many options if you have a car. Breakfast is buffet only. Not plush but hot. Whether you thinks it's a good value or no better than average value may depend on how much you pay.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

431 reviews from our community

Traveler rating
    170
    157
    67
    24
    13
See reviews for
77
76
35
172
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Was an awesome location by Galleria, parking wasn't too easy. A nice hotel that we could bring our miniature dachshund, loved it!!! We shared a room with family and was plenty of room, the restroom is the size of a closet though :/

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Gabriel, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2012

Recently stayed here over a weekend while attending a Cowboys game. We have stayed here previously and liked the recent upgrade. The lobby is very welcoming. Check in was fast and efficient. Room (standard room) was roomy and had a fridge. The room was clean and had the comfy sheraton sleeper bed. The only minor complaint is the bathroom was tiny. Gym was new and had plenty of equipment. The free buffet breakfast included the standard - scrambled eggs, sausage/bacon, biscuits and gravy and lots of fruit. The food was decent and the attendants refilled it regularly. As a platinum SPG member, we received a parking permit to park in the "reserved" spaces and didn't have to use the pay lot. ( $10 per day). The location is convenient as you can easily hope on the LBJ freeway. Overall we had a nice stay and will stay here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock, Arkansas
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 31, 2012

Only stayed one night for a workshop. Check in was easy, the young lady was awesomely friendly and the amenities were great. The bed was pretty comfortable and the room was clean. Anyone who knows Dallas, there are plenty of restaurants and of course, shopping was always a step or two away. I did not get a chance to use the fitness room but everything looked crisp.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonDallasNorth, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review, November 2, 2012
Dear AMDTRAVELSTORE,
Its very exiting to see how much you enjoyed our hotel. Thank you so much for taking the time to write a Trip Advisor review. I cant wait to see you next time you are in Dallas!

Steven Shanks
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 30, 2012

I read online that this property was recently renovated and was excited to stay here. The place looks fantastic, the bar is trendy with TVs and cold drinks! The breakfast buffet is good and filling, not your average hotel lobby buffet. The room was updated and nice. A few gripes of course, no safe, very firm bed, $10.00 parking, $12.00 Wifi and a very small bathroom! I would love to either park for free or surf the net in my room, but you can’t have everything in your daily rate I suppose. Other than those few things this place is great. Close proximity to the Galleria and restaurants and a great view of the city! I will definitely stay again in the future.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonDallasNorth, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review, October 31, 2012
Dear Relaxingtraveler95,
Thank you for taking the time to give your feedback about the hotel. I’m happy you enjoyed your stay in Dallas. You mentioned some of the fees in the hotel and I wanted to apologize if you were inconvenienced by any of these. I also wanted to share that we do provide complimentary Wi-Fi in the lobby of the hotel, as do all Sheraton Hotels. I’m not sure if that helps but want to make sure that you are aware so you can take advantage if you return. Once again, thank you so much for the review and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2012

A co-worker and myself stayed at the Sheraton Dallas Galleria for business and had an amazing time. First, the front desk people were friendly, efficient, and made check-in effortless. The hotel has gone through some serious updating and renovations, making for a contemporary and modern lobby, bar area, fitness room, and hotel rooms.

The bar/lobby was great and provided large screen t.v.'s for the sports and news junkies. My bartender Joe was very nice and willing to accomdate my requests for food and beverages. My room was very clean with a comfortable bed and decent space to spread out in. The linens were soft and the air temperature was controlled on the wall. The fitness room has updated equipment that feels sturdy and not like you will fall off while in motion. They also provided cold towels to help you cool off. The ipod connection on the equipment was great too!

Last but definitely not least, the GM, Scott L. was amazing! This man is the epitome of the way a hotel manager is supposed to treat his guests. He was so down to earth and took the time to speak to us on daily basis all while making recommendations where we should eat. At times, I felt like I was visiting his house as a guest. No joke, this man is superb! He got his calling right!

Being away from the comforts of home can be exhausting but the Sheraton Dallas Galleria made it much easier to rest and relax on an otherwise stressful business trip!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2012

Total of 4 nights stayed on 2 occasions a week apart. The staff were excellent - efficient, friendly and very good at what they do. Special mention of Ben (financial manager) who went out if his way to locate a specific bank for us plus arrange transport there and back at no cost - thanks Ben, much appreciated. Special mention also of Vandana (lady at front desk), always cheerful and extremely helpful. The hotel has an excellent valet service that will drop off and collect, at no cost, to most locations in the area. Would I stay again? - definitely.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonDallasNorth, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review, October 29, 2012
Dear Oz-Stan,
Thank you so much for the positive feedback on your stay. It is great to see that these 2 associates made such a great impact on your stay. I will definately recognize them for getting mentioned. We look forward to seeing you next time your in Dallas.

Steven Shanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Dallas Hotel by the Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Dallas
#27 Romantic Hotel in Dallas
#31 Business Hotel in Dallas
#37 Family Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Starwood, Expedia, Cheap Tickets, Priceline, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Dallas Hotel by the Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dallas Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Dallas Hotel by the Galleria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.