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“Good night's rest” 5 of 5 stars
Review of Sheraton Dallas Hotel by the Galleria

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Sheraton Dallas Hotel by the Galleria
3.5 of 5 Hotel   |   4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)   |  
Hotel amenities
Ranked #31 of 190 Hotels in Dallas
GreenLeadersSilver level
hico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good night's rest”
5 of 5 stars Reviewed September 23, 2012

I got a great deal to stay here, but was unsure what to expect. Pleasantly surprised to receive a great check-in and enjoy the new lobby makeover. Our room was very cozy and had comfortable down comforter & fluffy pillows. The bathroom was super small, but very clean. So enjoying a great night's sleep was not the end of my family's stay at the Sheraton. We had a very good breakfast buffet to conclude the trip. Everything throughout the hotel had a modern feel and was clean. Do make note that the hotel charges a parking fee.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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429 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • French first
  • Italian first
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English first
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 22, 2012

I booked this through Priceline with a name-your-own-price and it gave me this. I was very pleasantly surprised. The whole place is newly renovated and really nice. Well set up too. The room was very comfortable, typical high quailty Sheraton beds and linens, clean and well appointed. The bathroom was super small, that's the only drawback, but otherwise the place was fine. Nice A/C too, it worked really well. I wouldn't pay rack rate here, but If you can get a good discount through a travel website like Priceline, then go for it.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2012 via mobile

Stayed at this Sheraton for the first time last week. Usually stay at Marriott. Staff was friendly and professional. Lobby area/entrance was recently upgraded (obviously). I found the room to be clean, in excellent condition and the bed was very comfortable. Not sure what others have to complain about. I would rate this hotel to be better than any of the Ritz-Carlton's that I've stayed in. Will stay here when I'm back in Dallas in two weeks.

Stayed September 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phx
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 20, 2012 via mobile

One of the best Sheraton Hotels. I checked out of the Westin across the highway because the staff, services, and amenities did not compare.

Love the club lounge and the breakfast it the best I have had. I am Platinum level so I know that I am getting special amenities and they make you feel special.

Will be nice when construction around the area is complete but the hassle is well worth it!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 19, 2012 via mobile

The lobby area is fancy and new. Everything else is basically Red Roof quality. Clean but not comfortable, tiny bathroom, terrible water pressure. The restaurants are not good - when one of the main courses is a hotdog you know you're not exactly in for a fine dining experience. Breakfast is free and that's what it's worth.

Stayed September 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2012

Stall here is the best part of the stay. After a recent reno, locals meet here for business regularly but this place has a bigger draw. Nina led that charge today as she managed the desk and all that approached it with first class service. I will always stay here if Nina is in charge.

Room Tip: Club level is worth it.
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2012

I have stayed at this property numerous times over the past several years. Last year, the property closed for several months for remodeling and re-opened in late March of 2012. The improvements in the lobby and public areas are very impressive, however the rooms are basically still the same. I don't see a significant, if any, improvement in the room quality at all. I do however, notice that since the remodeling occurred, the water pressure at both the sink and shower is very low. I find this extremely annoying.

On the plus side, the hotel staff is very friendly and the location is great for business and leisure travelers. It is walking distance to the Galleria, and a short drive to major office buildings and the Addison restaurant and entertainment district. The hotel also has a decent fitness facility, for a hotel.

If you can tolerate poor water pressure in the bathroom, this is a good property that I can recommend.

Room Tip: Ask for a room facing the parking lot since the other side faces I-635-a major freeway.
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Dallas
#25 Romantic Hotel in Dallas
#31 Business Hotel in Dallas
#38 Family Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 
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Also Known As:
Dallas Sheraton

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