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“great hotel but DON'T BUY VACATION DEAL WHEN YOU BOOK” 4 of 5 stars
Review of Wyndham Dallas Suites - Park Central

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Wyndham Dallas Suites - Park Central
3.5 of 5 Hotel   |   7800 Alpha Road, Dallas, TX 75240 (Formerly Crowne Plaza)   |  
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Ranked #54 of 188 hotels in Dallas
GreenLeadersBronze level
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547 people have reviewed this hotel

Traveler rating
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    179
    92
    50
    26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Keller
1 review
4 of 5 stars Reviewed March 13, 2013

Good visit. like the hotel - the area is a little rough but it served our purposes just fine.
Thank you

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHendrix, General Manager at Wyndham Dallas Suites - Park Central, responded to this review, March 14, 2013
Thank you for your review and I am glad you enjoyed your stay.

I hope you will choose the Wyndham Dallas Suites on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mc Kinney
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2013

I had a stay on march 2nd 2013,i often go on a 1 day retreat to a nice hotel away for relaxation from work,kids,etc. this particular weekend there was a cheerleading convention. I must say it was not enjoyable at all,there were kids running everywhere,i almost fell over one carrying my gag. I didnt get any rest at all. The next morning feeling very unrested i called and talked to the manager on duty Ken,with no hesitation he offered me another stay and was very apologetic he made my moring alot better just by easing my frustration.i did come back on 3/9/13 i must say i experienced the most relaxing day,was very impressed with the quality of the room and service. Thanx to Ken and Wyndham

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHendrix, General Manager at Wyndham Dallas Suites - Park Central, responded to this review, March 11, 2013
Thank you for your review and your kind comments regarding Ken. I will make sure to pass on your comments and congratulate Ken on a job well done.

I also appreciate you giving us another opportunity and I hope you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2013 via mobile

I reside in Lubbock, Texas. I stayed at the Wyndham Valentine's weekend from the 14th - 16th. The room was very appealing. It was a refreshing get away. On my check day, I bought me and my kids breakfast and sat my change on the counter (which was about $75).On my way to pick up my mother, I realized that I left my change in the room. I called and told them abt the money on the counter. They checked the room and said that no money was found. I called the manager that following Monday and told him what happened. He called me back and told me that they did a full investigation and still did not find any money. I told them that I know that I left it there. He told me that if I have anymore questions give him a call. They didn't even try to accomodate the fact that the money was gone. That was my money to get back home with. No offer to try to compensate all or atleast some of the money that I went back for. Not even a free night. What would you do in my situation?

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHendrix, General Manager at Wyndham Dallas Suites - Park Central, responded to this review, March 11, 2013
Thank you for your review and I am sorry to hear about the situation with our room. We do have a strong policy and specific training for our associates for our lost and found.

Once again, I do apologize and I hope you will give us another opportunity in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wyndham Dallas Suites - Park Central

Address: 7800 Alpha Road, Dallas, TX 75240 (Formerly Crowne Plaza)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Dallas
#12 Green Hotel in Dallas
#30 Romantic Hotel in Dallas
#42 Family Hotel in Dallas
#63 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wyndham Dallas Suites - Park Central 3.5*
Reservation Options:
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Also Known As:
Crowne Plaza Suites Dallas - Park Central Hotel Dallas
Crowne Plaza Dallas
Dallas Crowne Plaza

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