I had a stay on march 2nd 2013,i often go on a 1 day retreat to a nice hotel away for relaxation from work,kids,etc. this particular weekend there was a cheerleading convention. I must say it was not enjoyable at all,there were kids running everywhere,i almost fell over one carrying my gag. I didnt get any rest at all. The next morning feeling very unrested i called and talked to the manager on duty Ken,with no hesitation he offered me another stay and was very apologetic he made my moring alot better just by easing my frustration.i did come back on 3/9/13 i must say i experienced the most relaxing day,was very impressed with the quality of the room and service. Thanx to Ken and Wyndham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 11, 2013
Thank you for your review and your kind comments regarding Ken. I will make sure to pass on your comments and congratulate Ken on a job well done.
I also appreciate you giving us another opportunity and I hope you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.