I wanted to do something special for our wedding anniversary so I booked a room at the Crescent. The price was steeper than I would normally pay, but being a special occasion, I thought it would be worth it. Unfortunately, that was not the case.

I requested that flowers, a fruit basket, and a bottle of champagne be in our room at check in. I was assured that this was not an unusual request (all at my expense), and would be taken care of. When we arrived at the hotel, I asked the front desk if my special requests had been noted in the reservation and was told that nothing special had been noted. Told not to worry, that fresh flowers were placed in every room every day, and that the fruit basket and champagne would be on the way shortly.

Needless to say, none of the above materialized. We never did get flowers, not even the ones that are supposedly placed in every room every day. After about two hours I called room service and asked where were the fruit basket and champagne. They delivered a bowl of bananas and apples (yawn), and a bottle of domestic California champagne for over $100 per bottle. I would have happily paid for the items that I requested given the chance.

My money and business will go elsewhere when I decide to celebrate a special occasion.

Stayed for 2 nights during late August. The temperature was 102 both days. Our room was ready early, and we were able to check in by 11:00 AM. Nice & comfortable, with a nice spacious bathroom. The in-room safe did not work and we called down to notify guest services. By the time we returned to the room, after going exploring, the safe had been removed. We went out to dinner and a new safe was in place. Quick and efficient!!

Be aware, breakfast is expensive, but very good. If you go at the end of the posted signs, you could get a very overwhelmed server. However, if you arrive when breakfast is just beginning, service is excellent.

Valet parking is quick and efficient. Also, if you are staying over a Friday or Saturday night, you will find a lot of traffic coming to the hotel. It looked like NYC gridlock at the valet station, with everyone coming in for their reservations at Nobu, as well as the several private functions going on at the hotel.

Although a little out of the way, the hotel does have a dedicated hotel car, which will take you anywhere within a 5 mile radius. We visited the Dallas Art Museum and Nasher Sculpture Garden. Very easy, and when we wanted to return, we just called the driver's cellphone.

The spa is great, and very comfortable. Nice massage and a very large exercise area. The lockerooms were not crowded and very clean.

All in all, a very romantic location and hotel.

I stayed at the highly touted Hotel Crescent Court for the first time. Even with a corporate rate it was no bargain so I had high expectations. I was disappointed and will not stay there again. Our room smelled musty / smoky and the decor was no better than the Westin I usually stay in. I asked our bellman for ice which never came. I had problems with the DSL and phones - I was not able to get an outside line therefore not able to access the internet. A desperate situation for a business traveler like me. Next time I'll try Hotel Zaza or Hotel St. Germain B&B.