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“Exquisite, but not comfortable” 3 of 5 stars
Review of Rosewood Crescent Hotel

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Rosewood Crescent Hotel
4.5 of 5 Hotel   |   400 Crescent Ct., Dallas, TX 75201 (Oak Lawn)   |  
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Ranked #30 of 187 hotels in Dallas
East Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Exquisite, but not comfortable”
3 of 5 stars Reviewed January 22, 2013

This is a gorgeous hotel. But unlike other hotels where you feel pampered by the amenities, this place does not have a comfortable feel. The worse thing was no coffee or tea in the room; and ordering a cup of coffee through room service is about $20 after all the fees and gratuities added. My co-worker received a bottle of water on the nightstand, but I didn't have one. I could hear the people through the walls in my room. Despite a thermostat in the room which I adjusted several times, the temperature never exceeded 63 degrees. The hallway was extremely warm and I was afraid to ask for it to be turned up for fear it would be too hot at not to sleep; but it would have been nice to warm it up a bit to get ready in the mornings. If you are looking for flash or to impress someone, this might be the place for you.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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205 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Dallas, Texas
Top Contributor
106 reviews 106 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 18, 2013

My wife and I stayed at the Crescent for NYE 2012

We had a lovely overnight at the Hotel Crescent on NYE. We had a last minute plan change on NYE, and found ourselves scrambling for a new plan the day before.

The Hotel Crescent had a NYE package that included a party at their social club. It was a great time, live music, bar was included in the package, we had a blast.

The room was very comfortable, linens were out of this world, the room was quiet, the bathroom large, with very nice toiletries, etc. Everything you'd expect for the price. The service was fantastic, from the front desk, to the bellman, to the concierge, everyone was perfect, and anticipated our needs and made suggestions proactively. They were great.

No lowlights, it was a excellent stay, and we'll be looking for a reason to go back. Plus Nobu, one of our most favorite restaurants, is on site, so that's a bonus!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 18, 2013

We choose Rosewood for our first visit to Dallas and it proved to be a good choice! I was travelling with my husband and our 2 kids (ages 3 and 5). The staff was really nice. My husband enjoyed one day at the spa, which is very chaming and gym well equiped. Due to the cold weather it was great that we could have dinner at a very nice restaurant (Nobu) without having to leave the hotel, and our server there was really kind as to accomodatte our requests and prepare something out of the menu for the kids. We also enjoyed dinner at the Palomino, one of the restaurants on the court just outside the hotel - food was delicious and staff really nice with the kids.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carrollton, Texas, United States
1 review
5 of 5 stars Reviewed January 2, 2013

My wife and I try to schedule a trip to The Crescent at least once a year. It is a great 'staycation' destination! We always take advantage of The Spa - the massages are are the best. The hotel is close to many of the best downtown locations for dining & entertainment - many within walking distance. We visited the new Klyde Warren Park and Perot Museum of Nature & Science, which are mere blocks away. It is a bit pricey, but worth it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shreveport, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2012

Great location in Dallas near exellent restaurants and shoppping. Best staff, always accommodating. Beautiful lobby and wonderful spa. We always book this hotel when traveling to Dallas as they treat us like family.

Room Tip: Suites are beautiful but some have spiral staircase with a bedroom upstairs which means that all lug...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 1, 2012 via mobile

The hotel needs a good amount of work. The carpets are old and they look dirty. Service is slow. The only good thing is the Restaurant NOBU. We were 8 couples, and they all complained about the state of the hotel.

Stayed October 2012, traveled with friends
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Top Contributor
124 reviews 124 reviews
38 hotel reviews
Reviews in 46 cities Reviews in 46 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed December 1, 2012

I really enjoyed our stay at this hotel. The room was very nice - there was a juliette balcony that opened onto the courtyard, which had a nice waterfall. There is a high-end department store at the property. The concierge, Ashley, was fantastic and always went above and beyond for us. She was really impressive. The male concierge (in his 40s), not so good - I thought he was lazy and provided the least amount of effort in his service, which is unacceptable for a hotel of this caliber. The car service was also nice, though the car was not always available and we had to get a taxi back on two occassions. The hotel is in a very nice and safe area. There is a trolley that takes you uptown to the West End Village, which is a cute shopping area. There are many restaurants nearby.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Rosewood Crescent Hotel

Also Known As:
Rosewood Crescent Court Dallas
Rosewood Crescent Court Hotel Dallas
Crescent Hotel Dallas
Address: 400 Crescent Ct., Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Dallas
#27 Business Hotel in Dallas
#31 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Rosewood Crescent Hotel 4.5*
Official Description (provided by the hotel):
Large, modern-style hotel comprised of ten types of Italian and Spanish marble. ... more   less 
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