My wife and I try to schedule a trip to The Crescent at least once a year. It is a great 'staycation' destination! We always take advantage of The Spa - the massages are are the best. The hotel is close to many of the best downtown locations for dining & entertainment - many within walking distance. We visited the new Klyde Warren Park and Perot Museum of Nature & Science, which are mere blocks away. It is a bit pricey, but worth it.

Great location in Dallas near exellent restaurants and shoppping. Best staff, always accommodating. Beautiful lobby and wonderful spa. We always book this hotel when traveling to Dallas as they treat us like family.

The hotel needs a good amount of work. The carpets are old and they look dirty. Service is slow. The only good thing is the Restaurant NOBU. We were 8 couples, and they all complained about the state of the hotel.

I really enjoyed our stay at this hotel. The room was very nice - there was a juliette balcony that opened onto the courtyard, which had a nice waterfall. There is a high-end department store at the property. The concierge, Ashley, was fantastic and always went above and beyond for us. She was really impressive. The male concierge (in his 40s), not so good - I thought he was lazy and provided the least amount of effort in his service, which is unacceptable for a hotel of this caliber. The car service was also nice, though the car was not always available and we had to get a taxi back on two occassions. The hotel is in a very nice and safe area. There is a trolley that takes you uptown to the West End Village, which is a cute shopping area. There are many restaurants nearby.